Painful to use
Arrived, poor signal. Opened app, please upgrade app to use. Eventually upgraded. Sign in. We do not recognise your password. Reset. Add vehicle. Vehicle does not exist. Try again, this vehicle is already registered. At this point I am cursing the app. Eventually paid. No email receipt. It was in my spam. Gave up. Eventually took me 20 mins just to park and pay. What has the world become where a machine won’t just let you swipe a card but instead you have to go through so many hoops!
Show more
Poor Customer Service
Very poor customer service. I have been using the parking space for the last two months, but now I cannot renew my booking because the app says the space has a maximum stay of 4 weeks and 2 days. I have tried contacting customer service for 4 days by phone and email, but they haven’t responded at all. I am now having to pay for day passes because of this issue. Very disappointing service.
Show more
Very Helpful
I really appreciate so I can use this app
Good
So far so good. I am pleased with the services provided by the app.
So easy
App is so easy to use. Very happy.
Just park no faff
My Manchester and Liverpool airport parking is sorted. No longer extortionate prices for these airport. Leeds Bradford airport needs more options. Match day parking is the best. Can’t fault it.
Needs Widget
It’s about time this parking app had a widget option.
Brilliant
Brilliant app. Used it to book a drive whilst I was visiting Kennington. Highly recommend and I love the detail of information.
Clunky app
App is terrible it failed to load while I was trying to extend time
10/10 parking App 👀
Love the App and team. And I don’t even own a car
Easy to use
Perfect app for booking parking. Never had any issues.
No support
I Changed phones and cannot login via my new phone, I managed to get the old phone number back, still can’t login, there is no support from the APP and I am having to get other people to pay for my parking FFS.
What went wrong??
Used to be amazing value with a great app. Now prices are ridiculous and app is glitchy. Shame.
Useful platform
Used JustPark many times, for social and commuting. Works well
Does not guarantee space
Space is paid for but it does not guarantee a space, bit of con
Abysmal Service
Trying to contact service team for assistance is completely useless I have been trying for days got on online chat received a response that had nothing to do with my query and chat closed never experienced such a lack of customer service anywhere
Quick & easy parking
Always able to book a parking space. Really helpful with the photos to decide if it is easy access & secure.
Scammers that charge over double and refuse refund
I was charged £57 for a parking space that when i arrived was actually £25 as per the tarrif. I requested a refund for the price difference and was refused. They said “the car park told us to” but i contacted the car park themself who have confirmed they have no communication regarding prices!
Mr
Full-Day Upfront Payment: Update the app to allow upfront full-day booking, matching the functionality of the PayZone app in Dublin.
Stephen
Fab app - saved me plenty of stress in Newcastle, Bristol etc
