JustPark Parking Reviews: Is It Legit?

Customer Experience

Positive experience42.1% of reviews
Neutral3.5% of reviews
Negative experience54.4% of reviews

~ Based on 425 written reviews from the US App Store.

What users say about JustPark Parking

Is JustPark Parking Safe?

JustPark Parking appears mostly safe based on user ratings. AppsHunter Safety Score for JustPark Parking is 74/100.

This assessment is based on 191 user ratings, with an App Store average of 3.7/5.

Safety Analysis

67.4% of ratings point to a safe experience
2.1% of ratings suggest some concerns
30.5% of ratings point to a risky experience

~ Based on 190 App Store ratings for JustPark Parking.

Is JustPark Parking Legit?

JustPark Parking appears to be a legitimate app. AppsHunter Legitimacy Score for JustPark Parking is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Just Park Update

Really annoying that update means I can no longer use app on my phone. I am not changing a perfectly good phone for this. You are effectively controlling my life.

Weekly Push Notifications are a nuisance

This app is fjne - it does what it needs to do. However, abusing push notifications for a Sunday “have you sorted parking for the week?” (against Apple’s guidelines, and possibly even its terms and conditions) is such a bad user experience and such a poorly thought through ‘feature’ purely aimed at driving app opens.
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Top site

Used JustPark many times & never had a problem.
Easy to use with great communication & easy to follow instructions.

Adds

Constantly trying to upsell you extra items and when that doesn’t work. They try to sell your sky TV and other things with nothing to do with parking. Was a good app but now, completely ruined

Customer Support

Team did really well to refund my money back which was accidently taken. They were really professional and solved my query on the same day. I would highly recommend this app as this provides alot of security.

Breaks Apple’s advertising T&Cs

Despite having all Marketing and Parking notifications turned off in Communication s
Settings, this app has started sending notifications every Sunday advertising various features.

This is against Apple’s terms around what push notifications should be used for, so have reported it.

Best app ever

Honestly I’ve been using it for over 7 years now and then whenever I travel to London for day trips and it’s an absolute gem.

Easy to book and use

Have used just park for years and never had a bad experience.

Unreadable

This app works well enough but the tiny text, light grey on white, is unreadable without my specs, which i dont always carry. Even with them its hard to see.

Useless

When entering my registration I’m presented with a number pad and can’t type any letters. Waste of time.

No Record of Booking in the app

So I paid, checked location and was logged in etc; received apple pay confirmation.
Then while I was out I went to check how much time I had remaining, but the app says No bookings found for in progress.
Checked emails, and there is confirmation there; so clicked the link “go to booking”, but still comes up with “No bookings found”. Even triple checked to make sure I wasn’t looking at the wrong app. Quite frustrating and caused unnecessary stress, as the first thing you think of is, somehow it hasn’t gone through and I’ll get a fine.
So there’s obviously something not working correctly with the app.
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Spammers

Register for a parking app… so you can park when you want or need. Not to get pestering emails trying to get you to park. What even is the point other than to intrude and annoy me?

Get gone,

Also… THEY ARE NOT NOTIFICATIONS. They are pure spam. Get double gone.

Won’t let me log in

Tried to access, tried to surest pass word, tried to delete and reload, every time “something went wrong”… not helpful…

Not user friendly

I don’t want notifications on a Sunday reminding me to book parking at work for the next week. Really poor user experience.

Absolute Joke

Horrible customer support

Do you know what "release notes" are for?

You're meant to use this bit to tell your users what's changed... did you forget?

Ahad

The have a bloody cheap service

App usage

Easy to navigate App. Good communications and convenient to use. Parking booked has always worked out.

Painful to use

Arrived, poor signal. Opened app, please upgrade app to use. Eventually upgraded. Sign in. We do not recognise your password. Reset. Add vehicle. Vehicle does not exist. Try again, this vehicle is already registered. At this point I am cursing the app. Eventually paid. No email receipt. It was in my spam. Gave up. Eventually took me 20 mins just to park and pay. What has the world become where a machine won’t just let you swipe a card but instead you have to go through so many hoops!
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Poor Customer Service

Very poor customer service. I have been using the parking space for the last two months, but now I cannot renew my booking because the app says the space has a maximum stay of 4 weeks and 2 days. I have tried contacting customer service for 4 days by phone and email, but they haven’t responded at all. I am now having to pay for day passes because of this issue. Very disappointing service.
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