JustPark Parking User Reviews

Customer Experience

Positive experience42.1% of reviews
Neutral2.9% of reviews
Negative experience55.0% of reviews

~ Based on 380 written reviews from the US App Store.

What users say

Is JustPark Parking Safe?

JustPark Parking appears mostly safe based on user ratings. AppsHunter Safety Score for JustPark Parking is 74/100.

This assessment is based on 182 user ratings, with an App Store average of 3.7/5.

Safety Analysis

67.0% of ratings point to a safe experience
2.2% of ratings suggest some concerns
30.8% of ratings point to a risky experience

~ Based on 182 App Store ratings for JustPark Parking.

Is JustPark Parking Legit?

JustPark Parking appears to be a legitimate app. AppsHunter Legitimacy Score for JustPark Parking is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Spam notifications

I enable notifications so you can remind me to extend parking or when the time is running out. Not so you can randomly spam me when not in use

Ms

Parking started before payment and app keeps pushing for so many add ons it's hard to use

A poor experience

Booked a parking space for a concert. Arrived and found the spaces full and the owner wouldn’t answer the door or phone. Tried calling JustPark and their helpline was closed. A stressful experience which almost cost my family an expensive night out. Will not use again.

Not reliable

I had paid for parking but someone had taken my parking space. JustPark takes no responsibility and the person using my parking spot could continue being parked at my space.

Frustrating

This App might be good if you were actually able to set it up with Vehicle details and a payment card.
Spent hours this afternoon going round and round in circles and getting nowhere.
By far the worst parking app out there from my experience today so I’ll stick to paying at the meter.

Very good choice

An absolute fantastic idea, renting out your parking soace as you will immensely help out other drivers who find underground ca parking sometimes crazy expensive especially on event days! Well done!

awesome

easy to use, loads of options, great customer service, friendly xx

My go to

Always works very well for me and have used it to park safely throughout the UK.

Great Help

Perfect app for finding parking around where you need it. I just used it to get a great safe place (reviews help a lot) on the outskirts of London and used the Citymapper app to direct me to my destination in central London. Perfect combo!

Do not expect a refund

Horrible company, horrible experience. The road that leads me to the car park in Gloucester was closed, so i noticed this the day before my booking. I requested a refund, with at least 6 back and forth emails my refund request was declined. Ridiculous! Hope that 17£ will add to your
millions ! Disgusting!
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Piss poor communication

No way of communicating with this company about bookings. Really frustrating!

Frustrating 2FA Setup, National Trust Pricing Too Rigid

My takeaway of this App: The App is usually easy to use, but I experienced 2FA activation issues and National Trust’s strict parking rules can create frustration that feels like a JustPark problem even when it isn’t.

Parking

Great app ,love it

$40 more than onsite price

Non refundable

Log in error

Keep getting credential error when signing in to the app.

John b

Parking in Glasgow

It works

We have used this site for 3 bookings. Very straightforward.
We also had to cancel another booking which was processed without any difficulties and received a full refund very quickly.

Be very careful

I had a monthly rollover space. I wanted to cancel, so did as they request you to do in the app. However, money was still taken out of my account the following month. The booking was still showing on the website, when you can only cancel the booking through the app. The app was showing I did not have a booking, but the website says I did. Terrible bug!
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Roberts

This app has problems connecting with 5g. On two occasions I have had to leave car parks after 30-40 mins of trying to pay but failing. My 5g was definitely working. An absolutely awful feeling to leave a car park knowing you will get a fine. Terrible App. Sort it out !

Perfect Parking

Was looking for a parking space close to the Queen’s tennis club and this app came up trumps. Booking service was simple and the instructions left by the owner of this space along with fully marked up colour pictures could not have been more clear.