Video issues intolerable
I’ve used Kajabi as a user (not a business owner) under several people’s platforms now, and the devs need to know how bad they’re lacking, bc the business owners won’t see or care. For the platform that seems to be the industry standard, it feels inexcusable to have such intolerable video issues. The audio dampening is maddening-I barely can hear unless the volume is at max level vs the same video on YouTube, regardless of what teacher is speaking. But the video is what has driven me crazy for years now. I do love having my course libraries in my pocket at all times as I very rarely learn on the desktop. That means I’m truly at the mercy of the app’s video player on my phone. Any interruption that puts the app in the background blanks out the screen and you can no longer see the slides/video. Just a black screen for the rest of the video. Any phone call, text message, peek at the GPS, the video is toast. The only way to reset it is to leave that page, let the video download fresh and start from the beginning BUT scrubbing doesn’t work until the red dot is far enough into the video that you’re not pulling the screen. So for an hour long course you’re stuck tapping fast-forward 20-30 times until you can pull the red dot forward. It is absolutely maddening that they haven’t fixed this (do they even know?) but since their revenue comes from the people posting, not watching it’s not surprising. Lately there have been audio glitches too: since a recent update, the audio won’t always play for some unknown reason when you push play and so with all these things, I’m fairly over it. Three stars for the community functionality and the UI. Kajabi devs- please address these and show that you are the worth the price tag my teachers complain about, we know you’ve got the resources. Will be happy to update this review if so.
Added: make full screen easier to activate, completed videos should still show length/time, add voice note to direct messaging. Please and thank you.
Added: make full screen easier to activate, completed videos should still show length/time, add voice note to direct messaging. Please and thank you.
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MPMs. Pickles
Disappointing
I am a part of a Kijabi community. However, I am not able to connect via my Mac desktop. It will only allow me to download on an iPad or iPhone. There are documents that they add within the app that I cannot retrieve from my iPhone or my iPad. I need to use my desktop , but currently, I’m not able to. Am I missing something? Are you going to make this app usable on all iOS devices? The App Store does not have a Mac version for laptops or desktops. Your consideration is greatly appreciated.
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NLNothing to Loose
Can’t log in
I’ve had this app for many years and this is where two of my favourite courses that I purchased are accessed. I haven’t visited the app in over a year, and now the app won’t load properly or supply log in credential fields. So I can’t access my courses.
BBrideofrocknroll
Very frustrated
The app won’t open. I deleted and reloaded the app and that didn’t help. It sends an email with a code and when I enter that it flags an error message and stops responding. It’s incredibly frustrating not being able to get to my lessons that I paid for. I see a lot of bad reviews and there doesn’t seem to be a response or an attempt to fix the problems. In the future I will certainly note if Kajabi is the platform and not take the course.
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HKHate Kajabi
Constant error
Absolutely frustrating that an in 2026 can possibly work correctly.
SSeadonkey6
