Kajabi User Reviews

Customer Experience

Positive experience20.2% of reviews
Neutral18.3% of reviews
Negative experience61.6% of reviews

~ Based on 575 written reviews from the US App Store.

What users say

Is Kajabi Safe?

Kajabi appears safe based on user ratings. AppsHunter Safety Score for Kajabi is 86/100.

This assessment is based on 7,404 user ratings, with an App Store average of 4.3/5.

Safety Analysis

82.1% of ratings point to a safe experience
4.8% of ratings suggest some concerns
13.1% of ratings point to a risky experience

~ Based on 7,404 App Store ratings for Kajabi.

Is Kajabi Legit?

Kajabi appears to be a legitimate app. AppsHunter Legitimacy Score for Kajabi is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Needs work

Videos for Daniel Code won’t play. I deleted and redownloaded and that worked once, but having the same issue.

Some videos won’t play!

App worked great for a while, now certain videos won’t play. Disappointing. No where to report issues other than in a review. Needs better customer support.

Can’t listen to anything at same time

Since the latest update, this overrides anything else im listening to, so I can’t listen to a podcast or music while working out. This happens even if I don’t play embedded videos, just opening the app shuts other things off. I don’t see a way to adjust this and the link for app support just sends you to a generic website
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Bad

I listened to one and is only had dumb music that no one likes that’s why this app is one stare

Every Creator Needs to Stop Using This

Borderline unusable on my phone. Difficulty entering my own courses, the bugs suck, I can’t join a live all, anything. Terrible.

Don’t uber

My boss wants

Much to improve

My biggest complaint about this app is that the player doesn’t remain where you left off. When I pause a course half way and want to go back the next day, I need to start all over again or try to find where I stopped previously. Super annoying.

Frustrating

App will not play a series of recordings. I have checked for it to automatically play and have reinstalled the app multiple times and it still will not play a series of recordings. What’s the problem?!

Clunky on iOS

Downloads can’t be saved, printed or size adjusted to view fully in the screen, or even half at a time. Very frustrating.

Notifications not working

One of the recent updates indicated a big fix for notifications in communities except they have not been working for at least 2 weeks and the app update fixed nothing

Abysmal

This app is terrible. I spent quite a bit of money for an online course, which is unfortunately hosted on Kajabi, and this is the only way I have to access the course material on mobile. The app has no ability to save your place so you can pick up where you left off, so every time you want to watch course material, you launch the app and it just goes to main menu for the course, with no idea of where you left off. This is such basic functionality, it’s insane the app doesn’t do this. The app constantly buffers and cuts in and out even when I have solid signal. The scrolling UI in full screen is so non-intuitive, the length of the scroll bar changes once you start dragging, which causes you to scroll to the wrong place frequently. This app is just awful, and whoever is responsible has no business developing software. I hope more online education developers take note of how bad Kajabi’s app has become and host their coursework elsewhere so their students can have a better user experience.
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Won’t open anymore

The app won’t open and keeps popping up an error message even after update. So I went to the website and it says my password isn’t correct - though I didn’t change it. And it won’t send the link to reset my password. I have a lot of courses I purchased through Kajabi and can’t access them!!!!!

Get ready to never have your spot saved

Make sure that if you don’t finish your training in one sitting that you remember where you are in your videos because it doesn’t save. Wildly frustrating.

Pas de mode hors ligne !!

Bonjour, l’appli est sympa mais l’absence de mode hors ligne limite grandement de faire une séance de sport où on veut. C’est une option aujourd’hui indispensable où les séances pourraient être préchargées en Wifi à la maison et ne pas dépendre d’une mauvaise couverture réseau sur notre lieu de travail ou en vacances. Merci de le prendre en compte dans les mises à jour à venir.
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Continuous Crashing

Want to love this app so badly but lately, the app crashes almost immediately upon opening. Please fix!

Not able to Link My Account

Have tried to get assistance with getting a code to link my app to my email so that I can listen to the recordings from multiple accounts have been told to contact them though it is the app that is not linking. Please help

Why won’t they play continuously?

I have checked the box to have the next video/audio play automatically but they never do. It looks queued up and ready to go but the next one never starts. I like to keep them going all night. If I wake I do start the next one manually, but it would be so helpful to have them continue throughout the night without waking and starting the next one.
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Buggy app on the iOS platform

These guys apparently have not heard of QA and do not test their app on the iOS platform. The latest release July 2026 broke access to Kajabi communities. The app now crashes both on my iPhone and iPad if I try to access any community. Both devices are running iOS 26.5.2.

Other releases have had broken features that worked on android devices. It’s 2026 people this app should not be this buggy on iOS.
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Glitchy as heck

I love the community I belong to. I'm actually in a couple different groups and being able to move back and forth has been handy.

But the ability to open links, pdfs, access things within the app, or open links from my Home Screen, it's all been TERRIBLE. It's awful. The app is not enjoyable and I hope the app gets updated or my community moves to another app.
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No PIP?!

Needs Picture in Picture support!!!