Kajabi Reviews: Is It Legit?

Customer Experience

Positive experience19.9% of reviews
Neutral18.2% of reviews
Negative experience61.9% of reviews

~ Based on 583 written reviews from the US App Store.

What users say about Kajabi

Is Kajabi Safe?

Kajabi appears safe based on user ratings. AppsHunter Safety Score for Kajabi is 87/100.

This assessment is based on 7,440 user ratings, with an App Store average of 4.3/5.

Safety Analysis

81.9% of ratings point to a safe experience
4.8% of ratings suggest some concerns
13.3% of ratings point to a risky experience

~ Based on 7,431 App Store ratings for Kajabi.

Is Kajabi Legit?

Kajabi appears to be a legitimate app. AppsHunter Legitimacy Score for Kajabi is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Log in issues

Cannot stay logged in, even after updating the app. Persistent issues with log in as well…verification codes sent are read as incorrect, email address gets an “unknown error” code. I can no longer access materials that I have paid for. Terrible update for an app that used to be clunky but reliable. I will try to contact the creators whose content I can no longer access to see if they are able to get answers from the app tech support. Horrible experience.
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App will no longer open

I can no longer access my courses on here. I only receive an error message. I did not change my password.

Bugs need to be fixed

When I leave a video and try to come back it has sound but no picture. When I try to slide forward to get back where I was it just wants to slide the video and close it instead of moving forward.

Maybe

But the opening commitment of the app I’m experiencing difficulties, restricting my eligibility proceed, so that’s why I gave it two stars

Red Line at Bottlm

The only thing I don’t like about this app is the red loading line at the bottom of the screen. You can’t get rid of it no matter what you do and it drives me crazy.

Buggy

I log in then it quits on me and I have to start over this app is always doing something something whacky ie not saving my place when I pause a recording to return later.

No access to my account

Logged out & unable to log back in & can’t access customer support. HELP PLEASE!!!

Needs work

Videos for Daniel Code won’t play. I deleted and redownloaded and that worked once, but having the same issue.

Some videos won’t play!

App worked great for a while, now certain videos won’t play. Disappointing. No where to report issues other than in a review. Needs better customer support.

Can’t listen to anything at same time

Since the latest update, this overrides anything else im listening to, so I can’t listen to a podcast or music while working out. This happens even if I don’t play embedded videos, just opening the app shuts other things off. I don’t see a way to adjust this and the link for app support just sends you to a generic website
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Bad

I listened to one and is only had dumb music that no one likes that’s why this app is one stare

Every Creator Needs to Stop Using This

Borderline unusable on my phone. Difficulty entering my own courses, the bugs suck, I can’t join a live all, anything. Terrible.

Don’t uber

My boss wants

Much to improve

My biggest complaint about this app is that the player doesn’t remain where you left off. When I pause a course half way and want to go back the next day, I need to start all over again or try to find where I stopped previously. Super annoying.

Frustrating

App will not play a series of recordings. I have checked for it to automatically play and have reinstalled the app multiple times and it still will not play a series of recordings. What’s the problem?!

Clunky on iOS

Downloads can’t be saved, printed or size adjusted to view fully in the screen, or even half at a time. Very frustrating.

Notifications not working

One of the recent updates indicated a big fix for notifications in communities except they have not been working for at least 2 weeks and the app update fixed nothing

Abysmal

This app is terrible. I spent quite a bit of money for an online course, which is unfortunately hosted on Kajabi, and this is the only way I have to access the course material on mobile. The app has no ability to save your place so you can pick up where you left off, so every time you want to watch course material, you launch the app and it just goes to main menu for the course, with no idea of where you left off. This is such basic functionality, it’s insane the app doesn’t do this. The app constantly buffers and cuts in and out even when I have solid signal. The scrolling UI in full screen is so non-intuitive, the length of the scroll bar changes once you start dragging, which causes you to scroll to the wrong place frequently. This app is just awful, and whoever is responsible has no business developing software. I hope more online education developers take note of how bad Kajabi’s app has become and host their coursework elsewhere so their students can have a better user experience.
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Won’t open anymore

The app won’t open and keeps popping up an error message even after update. So I went to the website and it says my password isn’t correct - though I didn’t change it. And it won’t send the link to reset my password. I have a lot of courses I purchased through Kajabi and can’t access them!!!!!

Get ready to never have your spot saved

Make sure that if you don’t finish your training in one sitting that you remember where you are in your videos because it doesn’t save. Wildly frustrating.