1. Home
  2. 💰 Finance
  3. Kanguro
Kanguro

Kanguro

Siempre Seguro

267 ratings
19 reviews
🌟 Lifestyle
💰 Finance
Free

Details

Released
June 18, 2022
Updated
October 29, 2026

Features

Developer

Kanguro Insurance LLC
✨Promote your app ✨
Kanguro screenshot #1 for iPhone
Kanguro screenshot #2 for iPhone
Kanguro screenshot #3 for iPhone
Kanguro screenshot #4 for iPhone
Kanguro screenshot #5 for iPhone
📌Ready
Reviews summary↘︎
⭐19
Reviews↘︎
📝4+ tags
Tags↘︎
🔄6+ apps
Alternatives↘︎
❓8 answered
FAQ↘︎
📦~ in 2 weeks
Updates frequency↘︎
🖼️Get Icon
Icons↘︎

About

Manage everyday insurance needs, including pet health and renters insurance. Get vet advice, handle claims quickly, and store important documents digitally. The app offers personalized coverage and a bilingual customer experience.

✓Pet health insurance
✓Renters insurance
✓Vet advice and reminders
✓Fast claims handling
✓Personalized coverage
✓Bilingual customer experience
✓Digital document storage
Show original description

What users say about Kanguro

Reviews of Kanguro are mostly negative: the Finance app is rated 4.3/5 from 267 App Store ratings. What users like most: user-friendly claim filing, excellent customer service and response times. Top complaints: app crashes frequently, app is laggy. Summarized from real user reviews.

Positive things

  • 👍User-friendly claim filing
  • 👍Excellent customer service and response times
  • 👍Policy terms are met
  • 👍Quick claim payment
  • 👍Useful 24/7 televet service

Negative things

  • 🐛App crashes frequently
  • 🐛App is laggy
  • 🐛Unable to log in
  • 🐛Difficult to cancel policy
  • 🐛No one to contact for help
  • 🐛Claims take too long
  • 🐛Low claim payouts
  • 🐛App doesn't allow pet info updates
  • 🐛Slow response to inquiries
  • 🐛Charged for a month after cancellation request
  • 🐛App freezes
  • 🐛Sign-in issues
  • 🐛Online site redirects to app for claims
  • 🐛No refunds issued
  • 🐛Deceptive practices
  • 🐛Bad service
See all reviews
+1

What's New in Kanguro

3.6.10

October 29, 2026

General improvements and bugfixes

User reviews

Most RecentHighest RatedLowest Rated

App does not work

App is not working , crushed and unable to use it
Ggizmgizmgizm

Response from developer

Hi there, we’re sorry to hear you’re having trouble with the Kanguro Insurance app. We’d like to help get this resolved. Please contact our Customer Service team at 888-546-5264 or customerservice@kanguroinsurance.com so we can look into the issue and assist you. Thank you for bringing this to our attention.

Frozen for weeks

Kanguro is good ins for the most part, but the app is laggy and I haven’t been able to log in to check my profile in weeks. No idea where my claims are at and no one to contact.
SStevieG49

Response from developer

Hi Stevie, Thanks for your feedback, and we’re really sorry about this. Not being able to log in or check your claims for that long is definitely not the experience we want. We’d like to help you get this resolved as soon as possible. Please reach out to us at customerservice@kanguroinsurance.com or 888 546 5264 so we can look into your account and fix the issue. We appreciate you bringing this to our attention. — The Kanguro Team 🦘

Worst

Got this because the place I got my dog signed me up. Now the app doesn’t work and trying to cancel is a nightmare.
AAmber-Mounts

Response from developer

Hi Amber, We’re sorry to hear this has been your experience. We understand how frustrating it is when the app isn’t working and canceling becomes difficult. This is not the experience we want to provide. If this is still unresolved, we’d like to help make this right. Please contact us at customerservice@kanguroinsurance.com or 888 546 5264 so we can assist you directly. — The Kanguro Team 🦘

Insurance

Do not get if you plan to cancel, and I have called , emailed and no one has been able to cancel my policy. Still got charged and very frustrating and disappointing. I have five dogs and almost switched over to them but now that I know I can’t even get help , won’t be switching over.
AAdrianaJAraaaa

Response from developer

Hi Adriana, We’re really sorry to hear about your experience. We understand how frustrating this situation must have been, especially after trying multiple times to get help. This is not the experience we aim to provide, and we truly appreciate you taking the time to share it. — The Kanguro Team 🦘🧡

Not working

App is virtually worthless. Works for 2 days then gives me a 401 error and I have to delete and redownload the app.
GGiantor

Response from developer

Hi Giantor, That definitely shouldn’t be happening. Having to reinstall the app every few days is frustrating. We appreciate you calling this out, and thanks for your feedback. We’ll take it into account. — The Kanguro Team 🦘🧡

See 14 more reviews

User experience

🐞

Reported Bugs

6 issues

App crashes

Bug

App freezes

Bug

Login errors (401)

Bug

Unable to log in

Bug

App closes session and prevents re-entry

Bug

Sign-in issues

Bug
✨

Requested Features

3 requests

Ability to update pet information (name, DOB)

Feature

Improved customer service responsiveness

Feature

Streamlined cancellation process

Feature

FAQ

What types of insurance does Kanguro offer?

Kanguro offers pet health insurance for accidents and illnesses, as well as renters insurance covering personal property and general liability. This includes coverage for items like electronics and home office equipment.

How does Kanguro handle claims?

Kanguro aims for fast claims handling, with claims processed in minutes directly from your phone. Users can store their claims history in one place within the app's cloud.

Is Kanguro available on multiple devices?

Currently, Kanguro is supported on iPhones. Information regarding availability on other devices like Android phones or tablets is not specified in the provided data.

What is the age rating for Kanguro?

Kanguro has an age rating of 4+, making it suitable for a wide range of users. This indicates it contains no mature content.

How often is Kanguro updated?

The latest version of Kanguro is 3.6.10, and it was last updated on October 29, 2026. This suggests a relatively active development cycle for the application.

What are the main user complaints about Kanguro?

User reviews indicate frequent app crashes, lag, and sign-in issues. Some users also reported difficulties with policy cancellation and slow response times for inquiries.

Does Kanguro offer a free trial or demo?

The app is listed as 'Free' with no mention of a trial period or demo. Users can download and use the core services without upfront payment.

How secure is my information with Kanguro?

While specific security measures are not detailed, the app offers a 'cloud' feature to store vet bills, medical history, and claims history. Users should review the app's privacy policy for detailed security information.