Manage everyday insurance needs, including pet health and renters insurance. Get vet advice, handle claims quickly, and store important documents digitally. The app offers personalized coverage and a bilingual customer experience.
What We Love
- 👍 User-friendly claim filing
- 👍 Excellent customer service and response times
- 👍 Policy terms are met
- 👍 Quick claim payment
- 👍 Useful 24/7 televet service
Room to Improve
- 🐛 App crashes frequently
- 🐛 App is laggy
- 🐛 Unable to log in
- 🐛 Difficult to cancel policy
- 🐛 No one to contact for help
- 🐛 Claims take too long
- 🐛 Low claim payouts
- 🐛 App doesn't allow pet info updates
- 🐛 Slow response to inquiries
- 🐛 Charged for a month after cancellation request
- 🐛 App freezes
- 🐛 Sign-in issues
- 🐛 Online site redirects to app for claims
- 🐛 No refunds issued
- 🐛 Deceptive practices
- 🐛 Bad service
