Manage your pet's health and insurance with ease. File claims, track their status, view coverage, and access pet care resources. This app simplifies pet parent responsibilities for policyholders.
Summarized from real user reviews of MetLife Pet. Based on 26K reviews and a 4.6/5 average, it highlights the 4 positives and 5 negatives reviewers mention most about this Finance app.
4.7.3
July 17, 2026
Enhancements and minor Bug Fixes
4 issues
Login issues and inability to stay logged in
Crashes and freezes when submitting claims
4 requests
Ability to upload documents instead of just photos
Improved claims tracking and status updates
The MetLife Pet app allows policyholders to manage their pet's insurance and health records. You can file claims quickly, upload invoices, track claim status in real-time, view coverage details, and access 24/7 Telehealth Concierge chat. It also provides personalized pet care articles and helps you find nearby pet services.
Filing a claim is simple. You can snap a photo of your invoice and notes directly from your mobile device and submit everything through the app. The app provides real-time updates on your claim's progress, and many claims are processed within 10 days.
Yes, the MetLife Pet app is free to use for MetLife pet insurance policyholders. There are no additional costs associated with downloading or using the app's features to manage your pet's insurance and health.
The app offers multiple support options for policyholders. You can chat with a helpful team member directly through the app for assistance with claims or other inquiries. Additionally, you can reach out anytime by phone or email for further support.
Yes, you can manage your pet's insurance and health records within the MetLife Pet app. This includes viewing coverage details, tracking claim status, and accessing personalized pet care articles to help you stay informed about your pet's wellness.
