MetLife Pet

MetLife Pet

by MetLife

26K ratings
388 reviews
Free

Details

  • Released
  • Updated
  • December 10, 2020
  • July 17, 2026

Features

MetLife Pet video #1 for iPhone
MetLife Pet screenshot #2 for iPhone
MetLife Pet screenshot #3 for iPhone
MetLife Pet screenshot #4 for iPhone
MetLife Pet screenshot #5 for iPhone
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About

Manage your pet's health and insurance with ease. File claims, track their status, view coverage, and access pet care resources. This app simplifies pet parent responsibilities for policyholders.

File claims quickly
Upload invoices and documents
Track claim status
View coverage details
Manage pet insurance and health records
Access 24/7 Telehealth Concierge chat
Read pet care articles
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What users say

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What's New in MetLife Pet

4.7.3

July 17, 2026

Enhancements and minor Bug Fixes

User reviews

Constance system updates

I find this app useless and prefer just accessing MetLife pet through the web. Often times when I open the app I get a notification that app update is required, but went I go to App Store there is no update available. Because of these notifications to update the app, I can’t even access the app to submit a claim when needed.
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Blackout

Whenever I open the app, it just gives a black screen.

Best pet insurance!

MetLife Pet is the best pet insurance you could hope for!! Don’t hesitate to purchase this for your furry friend (or friends!) Their claim process is SO easy. The Customer Service team is top-notch. I am so glad I purchased this and wish I hadn’t waited so long to!! Don’t hesitate if you’re thinking about it!!
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Trash

This app is terrible. It keeps asking to update even though it’s on the latest version. Completely unusable.

This insurance company is the worst

Don’t use this company. I’ve been trying to get any and all claims paid for the last three years. They are so bad.

Developer apps

User experience

🐞

Reported Bugs

4 issues

Login issues and inability to stay logged in

Bug

Crashes and freezes when submitting claims

Bug

Disappearing or lost claim submissions

Bug

Inconsistent information between app and website

Bug

Requested Features

4 requests

Ability to upload documents instead of just photos

Feature

Improved claims tracking and status updates

Feature

More intuitive and user-friendly app design

Feature

Direct vet communication and payment options

Feature

FAQ

What can I do with the MetLife Pet app?

The MetLife Pet app allows policyholders to manage their pet's insurance and health records. You can file claims quickly, upload invoices, track claim status in real-time, view coverage details, and access 24/7 Telehealth Concierge chat. It also provides personalized pet care articles and helps you find nearby pet services.

How do I file a claim using the app?

Filing a claim is simple. You can snap a photo of your invoice and notes directly from your mobile device and submit everything through the app. The app provides real-time updates on your claim's progress, and many claims are processed within 10 days.

Is the MetLife Pet app free to use?

Yes, the MetLife Pet app is free to use for MetLife pet insurance policyholders. There are no additional costs associated with downloading or using the app's features to manage your pet's insurance and health.

What kind of support is available through the app?

The app offers multiple support options for policyholders. You can chat with a helpful team member directly through the app for assistance with claims or other inquiries. Additionally, you can reach out anytime by phone or email for further support.

Can I manage my pet's health records in the app?

Yes, you can manage your pet's insurance and health records within the MetLife Pet app. This includes viewing coverage details, tracking claim status, and accessing personalized pet care articles to help you stay informed about your pet's wellness.