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Fetch Pet Insurance

Fetch Pet Insurance

Help pets live long & healthy

27K ratings
256 reviews
💰 Finance
Free

Details

  • Released
  • Updated
  • October 17, 2014
  • July 28, 2026

Features

Developer

Fetch Inc.
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Reviews summary↘︎
⭐256
Reviews↘︎
📝40+ tags
Tags↘︎
🔄1+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 3 weeks
Updates frequency↘︎
🖼️Get Icon
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About

This app provides comprehensive pet insurance for cats and dogs, allowing users to file claims quickly by scanning and uploading documents. It offers virtual support, transparent payout details, and access to exclusive pet wellness savings.

✓Scan and upload documents for claims
✓View claims overview
✓Transparent payout details
✓Monitor deductible status
✓24/7 virtual support
✓Direct deposit for faster reimbursement
✓Online pharmacy access
✓Access Fetch Health Perks
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What users say

Summarized from real user reviews of Fetch Pet Insurance. Based on 27K reviews and a 4.8/5 average, it highlights the 5 positives and 13 negatives reviewers mention most about this Finance app.

Positive things

  • 🚀Easy claim submission
  • 🚀Quick reimbursement
  • 👍Convenient app
  • 👍Efficient and intuitive
  • 👍Great insurance and communication

Negative things

  • 🐛App doesn't work
  • 🐛Screens don't load, modals don't appear
  • 🐛Claim submission issues
  • 🐛Inability to submit claims
  • 🐛Account page doesn't load
  • 🐛App chooses when it wants to work
  • 🐛Claim status not visible
  • 🐛Inability to update payment info
  • 🐛Crashes and bugs
  • 🐛Slow claim processing
  • 🐛Denial of claims
  • 🐛Poor customer service
  • 🐛Lack of human support
See all reviews

What's New in Fetch Pet Insurance

14.9.8 (926)

July 28, 2026

Bug fixes and other enhancements

User reviews

Most RecentHighest RatedLowest Rated

App not working overseas

App does not let you login while traveling on Asia.
Apple BeanApple Bean

Easy to navigate

Everything is clear and easy to navigate.
JoyGamJoyGam

Read 1 star reviews, they are accurate with the company, 5 stars rating seems to be bots…

Its a company that cares a lot about you, not your cat or you, just your money, the fundamental of the company is try to take all the clients money… would be ashamed of working for this insurance company…
User18893User18893

User Friendly

The App was very easy to use
roxyfifiroxyfifi

Login feature

Logging in is by far the worst part of this app. It never works, I’ve had to reset my password countless times!
nick_modelS94nick_modelS94
See 251 more reviews

Developer apps

Fetch Shelter Portal
Fetch Shelter Portal

by Fetch Inc.

💰 Finance
Free
See developer apps

User experience

🐞

Reported Bugs

7 issues

Invisible/white modal covers screen

Bug

Submit button not working

Bug

Inability to view EOBs in app

Bug

Policy and document access issues

Bug

Automated chat freezes or crashes

Bug

App crashing often

Bug

Billing and payment issues

Bug
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Requested Features

2 requests

Allow adding another parent/tutor to account

Feature

Provide option to cancel plan in-app

Feature

FAQ

What does Fetch Pet Insurance do?

Fetch Pet Insurance offers comprehensive insurance plans for cats and dogs. The app allows users to file claims by scanning and uploading documents, view claim statuses, access virtual support, and get reimbursed faster through direct deposit. It also provides access to an online pharmacy and exclusive pet wellness savings.

What are the key features of the Fetch Pet Insurance app?

Key features include the ability to scan and upload documents for claims in seconds, a comprehensive claims overview, transparent payout details, deductible monitoring, 24/7 virtual support via chatbot, direct deposit for faster reimbursements, access to an online pharmacy for prescriptions, and exclusive Fetch Health Perks offering savings on pet wellness brands.

How much does Fetch Pet Insurance cost?

The app itself is free to download and use. The cost of the pet insurance plan will vary based on factors such as your pet's breed, age, and the coverage options you select, including deductible and reimbursement levels. You can tailor your plan to match your budget and your pet's needs.

What types of pets are covered by Fetch Pet Insurance?

Fetch Pet Insurance offers comprehensive coverage for both cats and dogs. The insurance plans are designed to cover a wide range of injuries and illnesses, with added benefits like sick-visit exam fees and full-mouth dental coverage.

How can I get reimbursed faster with the app?

To get reimbursed faster, you can sign up for direct deposit within the app. This feature allows for secure payments to be processed up to 10 days faster than traditional methods, and there are no hidden fees associated with this service.