Easy and quick
I have coverage on my three dogs and the insurance has come in handy several times. They are quick to review claims and reimbursement via ACH. Thank you!!
They were so easy and helpful!
My sweet kitty recently had a mystery illness where she was vomiting and needed to go to the emergency. Because I had Fetch with 90% coverage and only a $250 deductible, I felt confident in having them perform every test possible for my girl and even though they didn’t find anything (which is actually a positive in the end) the rather large bill that I had to charge was VERY quickly reimbursed by Fetch! I just received the approval for her bill today which was only after 1 week when the app said it may take much longer. I’m so happy and satisfied that I decided to go with them and make the payments each month for the most special and good thing in my life, my Lily! I highly recommend them, I never even needed to speak to a person.. it was that easy making the claim. However the person I did speak to the last time I had to make a payment a little late, told me to make my reimbursement method my bank account as opposed to my debit card or a large amount may not go through then a check would have to be mailed. So I’m very glad for that advice as well as the money went right back into my checking with no problem! Get Fetch so you don’t ever have to worry or feel hindered in whatever treatment may be needed for the special girl or boy in your life!
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Only good if you have sick pets
We have two healthy pets who never get sick. Fetch doesn’t cover any routine care so we weren’t able to ever use the insurance we were paying for. Additionally, fetch charged us after certain policies were cancelled which they refused to refund us for. Very dissatisfied and will definitely go through another pet insurer going forward.
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Insurance made easy
The app makes it easy for me to submit insurance claims for my pet. There are pre-filled conditions to choose from. I can give a brief description of my dog’s symptoms or issue. Then scan (from the app), or upload the doctor’s notes, as well as the invoice. This makes it easier for me to do these things in seconds. You can also track your claims.
This is a must-have app, if you have a puppy. My worries are slightly less knowing I don’t have to deal with red tape for his insurance claims.
This is a must-have app, if you have a puppy. My worries are slightly less knowing I don’t have to deal with red tape for his insurance claims.
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Ridiculously high rates
Find another provider, rates have been increasing by $20 and all of a sudden they jump by $60 with no explanation given.
Trying to talk to a csr is a joke, no rational explanation provided. Especially frustrating as a long time customer
Trying to talk to a csr is a joke, no rational explanation provided. Especially frustrating as a long time customer
