App won’t update pets
The app is not showing my pets correctly. When I log in, it shows my cat that died that I took off of my account, but when I click on the cat, it’s showing my dog’s information. It won’t allow me to update the picture to show my dog.
I got a new cat and just added it to the account. The new cat’s information is showing up as my dog with the dog’s picture. There needs to be a fix for this glitch, because it’s very confusing.
I got a new cat and just added it to the account. The new cat’s information is showing up as my dog with the dog’s picture. There needs to be a fix for this glitch, because it’s very confusing.
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Buggy mess
Who develops these apps? Does anyone bother to test the builds before release?
Getting expensive
While your company has been a great help in the past I’m wishing I just would have built up a savings. In less than a year you’ve updated the rates twice! This is going to be hard to keep up with. You say “technology and age of cat” well am I being punished for my cat being older? Are you going to increase $10 monthly every 6 months? What are these “advanced technologies” that are coming into play that also added to my monthly cost? You guys need to lay off the increases for a long time now or you’re not going to have a customer base to increase rates for.
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Services unavailable; Try Later
What’s the purpose of app if I can’t get in? Usually have to go to website. Labor intensive to reach human by phone. Connection poor when I do reach human. I question my purchase.
Always a pain to use
Every time I use this app I experience issues. It is terrible on the user experience
