Horrible app
Cannot access credit card benefits, and cannot set up auto pay
Laggy
The worst app ever
Absolutely Horrible
Please save yourself time, headache, and money by never opening an account with this god awful credit union. This app is glitchy, outdated, and at some points completely inoperable. Not to mention that KFCU doesn’t follow their own rules and guidelines for appropriate payout times and overdraft fees.
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no zelle
They offer zelle up and down on the website yet you cannot access zelle at all through the mobile app😄 you actually can’t make any transfers through the app. Only through 3rd parties such as apple pay, which i had to manually type my card in… app needs a major update with tools that work
What Happened to the Account View?
Why did you remove the account view that allowed us to see our balances without logging in? Please bring it back. Thanks.
Excellent Customer Service
Clara went above and beyond to help me resolve my problem. I am truly grateful for her service.
App locks up
New iPad, I sign in pay a bill then try to access dashboard. “Error-Try again” at that point the only way to use the app again is to sign out and reboot the iPad.
Horrible
Maybe it’s KFCU and not the app itself but it takes several days for debits to be withdrawn. They obviously hold withdrawals to create OD. They should have a discussion with Bancorp’s to see how that worked out for them.
Log in
Stop F-ing making me have to get a code each time I log in on the computer. Even though I always check the remember me box I still have to get a test code every freaking single time.
Passcode for login
Thank you for bringing it back!!!!!!!!!!!!
App not loading or working
Has anyone else had this problem recently or at any point cause I can’t get on my app to do anything it won’t open or load up so that I can see my accounts and or transfer any money !!!
Fix this app
This app so incredibly bad it’s laughable. Want to stay signed in? Tough the button doesn’t do anything. Want to transfer money around your accounts? Better be ready for it to take some serious time
Satisfied customer
I’ve been banking at Keesler federal for a while now Danielle B. Hughes helped me set up all my accounts she is amazing at making sure customers have everything they need and understand all they need to know about Keesler best experience I’ve ever had at a bank I recommend her to everyone
E banking easy
Using the Keesler app I can almost anything I can do in a branch. All my normal banking needs are quickly completed through the app.
Meh
App constantly makes me log in two or three times, transferring verification codes consistently done work, and absolutely no ease whatsoever within the app to change information.
Terrible App
This app constantly lags and kicks you out.
Shady
I have been with KFCU for years with no major complaints. Until now, an incident happened with a hacker who stole $1.98 three times. My account was at a 0 (zero) balance when this occurred. So along with the hacker charges there were three service charges of $25. each. ($75.00). I was assured after the fraud investigation I would be refunded everything owed, including service charges. I was told this investigation could take up to 45. It has been longer than that and I have yet to be refunded monies owed to me. Then suddenly today I am locked out of my account. Shady shady people.
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Great app BUT
Fantastic App for banking but “Remember Me” feature does not work so you have to sign in to the app every time which is super inconvenient.
Easy & simple to use
Great app, but needs dark mode 🗿
What the heck?
The app and online account use to be amazing. Now it’s terrible. Sometimes it freezes when trying to make a transfer. I can’t update the authentication text when making transfers in my account. When I log into online banking, it always asks me to remember the device and to send me a code. This is really annoying. I can’t see my account number.
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