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Klook: Travel & Activities

Klook: Travel & Activities

Tickets, Tours, Transport

7.9K ratings
1602 reviews
#64 in free Travel
🌟 Lifestyle
✈️ Travel
Free

Details

  • Released
  • Updated
  • April 23, 2015
  • August 31, 2026

Features

Developer

Klook Travel Technology Limited
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Klook: Travel & Activities screenshot #1 for iPhone
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Klook: Travel & Activities screenshot #6 for iPhone
📉no. 64
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About

Discover and book a wide range of travel experiences worldwide, including tours, attractions, transportation, and accommodation. Get instant confirmations, skip-the-line tickets, and exclusive deals to enhance your trips.

✓Book tours and attractions
✓Reserve hotel accommodation
✓Rent cars and book transport
✓Instant confirmation and e-tickets
✓Skip-the-line access
✓Exclusive promo codes and deals
✓Offline ticket access
✓Wishlist for future bookings
Show original description

What users say

Summarized from real user reviews of Klook. Based on 7.9K reviews and a 4.7/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Travel app.

Positive things

  • 👍Convenient booking
  • 💰Good deals and discounts
  • 🚀Easy to use app
  • 🌟Great travel companion
  • 🌍Useful for Asia travel

Negative things

  • 🤖Poor customer service
  • 🔒Strict cancellation/refund policy
  • 🐛Booking issues and errors
  • 💸Overpriced compared to direct booking
  • 🚫Unreliable service and bookings
See all reviews
+1

What's New in Klook

7.52.0

August 31, 2026

We've made some updates to make your experience even better! - Share your Trips in one step, with a quick link to the product - Book night, tourist, and airport buses across Japan in one place We're always working to improve your experience. Love it? Let us know by leaving a review! Have feedback? Reach out to appfeedback@klook.com.

More

Charts

Top Free

📉 64-2

Travel

This app dropped -2 positions in Travel chart.

Last updated on September 2, 2026.

Events

Read more about Get Your Travel Right
HappeningSpecial Event

Get Your Travel Right

From tours to hotels, find it all on one app.

Aug 30, 2026 — Sep 30, 2026

Read More

Read more about Klook's 10th b'day bash
Event EndedSpecial Event

Klook's 10th b'day bash

Our biggest celebration of the decade

Oct 3, 2024 — Oct 30, 2024

Read More

Read more about Klook's 10th b'day bash
Event EndedSpecial Event

Klook's 10th b'day bash

Travel eSim for grabs

Aug 20, 2024 — Sep 19, 2024

Read More

See All

User reviews

Most RecentHighest RatedLowest Rated

Génial

Beaucoup de propositions, juste besoin d’une connexion constante pour les e-tickets
Kabé35Kabé35

Attention au placement obtenus

Nous avons réservé deux places dans un shinkansen a Tokyo en choisissant bien une place réservée avec large bagage (nous avons payé un supplément pour avoir cette option) mais faute de place disponible avec cette option l’application nous a pris d’autres places. Nous avons été bien embêté de ne pas avoir les places pour lesquelles nous avons payé. Je suis décu de l’application, le minimum aurait été de nous prévenir avant de prendre les billets…
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Thibc49Thibc49

Response from developer

Dear Customer, Thank you for sharing your feedback. We regret that the seat assignment experience for your Shinkansen booking did not meet your expectations. Seat allocations depend on real-time supplier availability. If you have any further questions or require assistance regarding your order, please feel free to reach out to our Customer Support team with your booking details. We are always here to help. Warm regards, Mala C.

Paid for a service I never received!

Terrible first experience with Klook. I booked and paid for a service through the app, but the service was never provided. I waited for assistance, but nobody showed up, so I eventually had to manage everything on my own.

Klook took my money despite providing no service. I contacted customer support expecting them to resolve the issue, but all I received was an apology acknowledging the inconvenience, with nothing further done.

This was my very first booking with Klook, and it has completely put me off using the app again. If a customer pays for a service and receives nothing, an apology alone is not an acceptable resolution.
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A5A4A5A4

Response from developer

Dear customer, thank you for bringing this directly to our attention and we understand your feedback regarding your recent booking experience. We would like to look into this further to make things right. Please do reach out to us via https://forms.gle/THVtSV4XJ1nWrFHM8 with your booking reference so our team can investigate immediately. Sincerely, Adam F

Praticidade

Muito bom
Anap BRAnap BR

Response from developer

Dear Customer, thanks for taking the time to leave a rating! We appreciate your support and hope to see you again for your next adventure. Cheers, Adam F

eSIM don’t recommend

I got the Unlimited eSIM for Italy, and I absolutely do not recommend it. The reception is terrible. I have wasted my money.
caterina1971caterina1971
See 1597 more reviews

Developer apps

Klook Partner
Klook Partner

by Klook Travel Technology Limited

✈️ Travel

(4)

Free
See developer apps

User experience

🐞

Reported Bugs

3 issues

App crashing and freezing

Bug

Incorrect booking information

Bug

Vouchers not working as expected

Bug
✨

Requested Features

4 requests

Dark mode option

Feature

Better communication with vendors

Feature

Improved booking flexibility

Feature

Faster customer support response

Feature

FAQ

What does the Klook app do?

The Klook app allows users to discover and book a wide variety of travel experiences globally. This includes booking tours, attractions, hotel accommodation, car rentals, and various forms of transportation. It aims to simplify trip planning and provide access to deals and exclusive perks.

What are the key features of Klook?

Key features include booking a vast array of global activities, instant confirmations for bookings, skip-the-line access at selected attractions, and access to exclusive promo codes for savings. Users can also save desired trips to a wishlist and access tickets offline.

Is Klook free to use?

The Klook app itself is free to download and use. While there are no direct subscription fees, the app facilitates in-app purchases for booking various travel services and activities. Users can also earn rewards and access exclusive coupons through spending.

What kind of travel activities can I book on Klook?

You can book a wide range of travel activities, including sightseeing tours, museum tickets, theme park passes, cultural experiences, and day tours. Additionally, the app offers hotel bookings, car rentals, and various transportation options like trains, buses, and ferries.

Can I use Klook offline?

Yes, you can download your tickets and e-vouchers for easy offline access. This is particularly useful when you are at an attraction or need to present your booking details without an internet connection.