App login does not work but web works
I have rest my password three times now because I thought I was doing something wrong but the app is broken.
If I login from a web browser, I can easily log in but if I try to login using the same credentials on the app, it says wrong credentials.
I’ve changed the password three times now just to confirm that and it still won’t let me login through the app.
For such a highly rated app, this is just sad. I’ve never had a similar issue with any other app.
If I login from a web browser, I can easily log in but if I try to login using the same credentials on the app, it says wrong credentials.
I’ve changed the password three times now just to confirm that and it still won’t let me login through the app.
For such a highly rated app, this is just sad. I’ve never had a similar issue with any other app.
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Worse safari park ever been
This safari park was a major disappointment. The enclosures were poorly maintained, and many animals looked distressed in their cramped spaces. Staff were unhelpful and uninterested. Literally, there was nothing to do. The foot safari was just like you can walk around town with humans only. Overall, it was a frustrating and unsatisfactory experience. Just waste of money never recommend a visit. Got nothing for the money I spent.
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Impossible to sign-in to the app.
Used the app a year ago and it enhanced the visit providing commentary as we went round the park. This was vital as a number of our party are visually impaired.
I’ve tried to download the updated app and it impossible to create an account or sign in to (why do you need to skim this data?). The link to carry on without signing in does not work.
This is going to be detrimental for our visit tomorrow as you no longer provide this support for disabled visitors.
I’ve tried to download the updated app and it impossible to create an account or sign in to (why do you need to skim this data?). The link to carry on without signing in does not work.
This is going to be detrimental for our visit tomorrow as you no longer provide this support for disabled visitors.
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Awful app!
All I wanted to do was look at the map for a visit to Knowsley Safari so why do I need to sign up? When I click ‘continue as guest’ it doesn’t take me anywhere!
Updated App is vastly improved
The new app brings purchasing tickets, visit guide and animal information all within one easy to navigate location on your mobile device. You can find exactly where to find the animals with pictures and information about them making the whole visit experience far more engaging before, during and after your day out.
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