A very frustrating experience
My family absolutely love Longleat, we go to the Festival of Light almost every year and often in the summer.
What we need from an app is quick access to preloaded audio for the safari guide.
What we now get is an app that makes you register an account (why!?), doesn’t work offline (despite poor 4G coverage in the area) and an audio guide that frequently gets killed if you let the screen go to sleep (I think due to not registering as an audio playback app in iOS properly).
Ultimately this led to our drive round the park having an undertone of frustration while my wife struggled to get the app to load up (it was already downloaded) audio to play for the right area and not stop half way through.
This app needs a serious rethink! Or god forbid just let people download an mp3 for the tour to play in an app of their choice.
What we need from an app is quick access to preloaded audio for the safari guide.
What we now get is an app that makes you register an account (why!?), doesn’t work offline (despite poor 4G coverage in the area) and an audio guide that frequently gets killed if you let the screen go to sleep (I think due to not registering as an audio playback app in iOS properly).
Ultimately this led to our drive round the park having an undertone of frustration while my wife struggled to get the app to load up (it was already downloaded) audio to play for the right area and not stop half way through.
This app needs a serious rethink! Or god forbid just let people download an mp3 for the tour to play in an app of their choice.
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Can’t ever seem to get the app to work when actually at Longleat!
They have poor WiFi and data / cellular coverage so the app just tries to load endlessly and is rendered useless during your actual time in the park, especially during the safari drive, which is a real shame!
Never send the confirmation code
Fed up with these apps that say they are sending you a log in code and never do. Can’t use the app because it requires it at signup and no support function in the app at that stage
Not all change is good
Why get rid of the audio guide of the safari? It was a great feature. Not sure what the point is in the rest.
News
This app is amazing tell you all about the animals and how they’re doing because me and my mum Go to Longleat every weekend if we can, I can’t believe the tiger cubs are growing up so much The only thing is you can’t do the quizzes anymore and this and I really love The quizzes they make me think about animals, and how endangered some are
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