Worst app
Like this, a dirty app I have not seen in my life. A lot of money without permission as auto-pay has gone. It has gone to another account. Without us knowing, within one year, 2000, 3000 something money fund has gone over there. They have taken it as auto-pay. This many days I did not know. Two days ago only I knew this much money has gone. An app without a manager."
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Issue related to subscription
I am disappointed with my subscription experience on Kuku FM. Every time I open the app. It force me to buy three months subscription, even though I wanted to purchase the one year plan or explore more, since there was no alternative available, I reverently bought three months subscription at higher price later, I tried upgrading to the yearly plan, but there was no option to do so. I even cancelled my subscription, hoping to purchase the 1-year plan, but the app still only show the three month option. Please provide user with all the available subscription choices
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Cheating
I am extremely disappointed with my experience. An auto-payment was deducted from my account without my knowledge. I had already cancelled the auto-payment mandate, yet the company still managed to charge my account. What is even more concerning is that I only discovered this recently while checking my account, even though the subscription dates back to 2025.
I was not aware that auto-renewal was enabled, and I never knowingly authorized these recurring deductions. After investigating, I found that there is currently no active subscription visible in my account, which makes the charge even more confusing and frustrating.
I believe customers should be clearly informed before any renewal charges are processed. Charging customers without proper notification and without a visible active subscription raises serious concerns about transparency and billing practices. I request a full explanation and a refund for any unauthorized charges.
I was not aware that auto-renewal was enabled, and I never knowingly authorized these recurring deductions. After investigating, I found that there is currently no active subscription visible in my account, which makes the charge even more confusing and frustrating.
I believe customers should be clearly informed before any renewal charges are processed. Charging customers without proper notification and without a visible active subscription raises serious concerns about transparency and billing practices. I request a full explanation and a refund for any unauthorized charges.
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Payment issues
Very bad service kukufm ki 🙏
Good but needs improvement
The app is good and has a variety of content. I hope to see improvements in the UI. For example, the search function should work regardless of language, and every thumbnail should include a language icon. When the phone is locked, please add a feature to go forward or backwards by 10 seconds. In each audiobook, the total duration should be mentioned. I noticed many such things which may look minor but help greatly to the listener.
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