Worst app
Like this, a dirty app I have not seen in my life. A lot of money without permission as auto-pay has gone. It has gone to another account. Without us knowing, within one year, 2000, 3000 something money fund has gone over there. They have taken it as auto-pay. This many days I did not know. Two days ago only I knew this much money has gone. An app without a manager."
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Payment issues
Very bad service kukufm ki 🙏
Good but needs improvement
The app is good and has a variety of content. I hope to see improvements in the UI. For example, the search function should work regardless of language, and every thumbnail should include a language icon. When the phone is locked, please add a feature to go forward or backwards by 10 seconds. In each audiobook, the total duration should be mentioned. I noticed many such things which may look minor but help greatly to the listener.
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Fraud App – Refund Policy Misuse & Poor Customer Support
The Kuku FM subscription system feels misleading. They keep charging users without clear consent, and although they mention a 3-day refund policy, the real issue starts when you try to claim it.
For the entire 3-day period, you mostly receive automated bot replies instead of proper human support. Once the refund window passes, they deny the refund saying the timeline has expired even though the request was raised within time.
I had already shared all required details including transaction proof, registered email, and contact information, but still kept receiving repetitive bot responses. Very disappointing customer support experience. Users should be careful before subscribing.
For the entire 3-day period, you mostly receive automated bot replies instead of proper human support. Once the refund window passes, they deny the refund saying the timeline has expired even though the request was raised within time.
I had already shared all required details including transaction proof, registered email, and contact information, but still kept receiving repetitive bot responses. Very disappointing customer support experience. Users should be careful before subscribing.
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Bukvash
Fraud app
