Clickbaity and Unhelpful
For anyone who wants a simple app to streamline doctor check-ins or consolidate test results, this app is not for you.
The setup used to be streamlined for easy urgent-care check-ins. Now, before you can even open the dashboard, it asks questions that cannot be skipped pertaining to: “biological sex,” (which is confusing nomenclature, especially for people born intersex), weight, and height (it fails to explain why the app needs this if a doctor would check for vitals).
Most egregiously, it has a very clickbaity “see how long you would live” timeline on the top of the dashboard, which is terribly unscientific. It refers to blood pressure readings without explaining where the data came from, and labels as either “normal” or “abnormal” without explaining the criteria. After redownloading the app I could not find any information from my previous urgent care visits, which would seem to be the point of the app in the first place?
The app feels designed to collect and sell data, period. There is nothing about the design that instills trust or conveys any sense of discretion.
The setup used to be streamlined for easy urgent-care check-ins. Now, before you can even open the dashboard, it asks questions that cannot be skipped pertaining to: “biological sex,” (which is confusing nomenclature, especially for people born intersex), weight, and height (it fails to explain why the app needs this if a doctor would check for vitals).
Most egregiously, it has a very clickbaity “see how long you would live” timeline on the top of the dashboard, which is terribly unscientific. It refers to blood pressure readings without explaining where the data came from, and labels as either “normal” or “abnormal” without explaining the criteria. After redownloading the app I could not find any information from my previous urgent care visits, which would seem to be the point of the app in the first place?
The app feels designed to collect and sell data, period. There is nothing about the design that instills trust or conveys any sense of discretion.
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Terrible app that is forced down patients
Not user friendly. Forcing patients to schedule even when at center via app is ridiculous and schedules to different locations or virtual by default wasting energy and time. Not to forget adds fees.Make sure to remove cards and any information stored here to prevent fraudulent charges
Money grab
$50 to reschedule an appointment even though there is no one at the urgent care.
App generates random tests
The app was required for Covid test at action one urgent care. The nightmare started after using the app once. There were multiple tests submitted to the labs using my account. I called the clinic to identify who used my account or it might be hacked. But the clinic told me that it was the app generated various tests using my account. The app and account are deleted from my end and hope it fixes the problem.
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Too many questions
I installed the app for my follow up visit, but I didn’t even have a chance to try it as it started asking me a gazillion questions about my medical history even though I was in the office just a day before. Had to call their front desk instead. Thankfully the doctor managed to provide me a zoom link over email.
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