LAZ Parking User Reviews

Customer Experience

Positive experience59.0% of reviews
Neutral8.4% of reviews
Negative experience32.6% of reviews

~ Based on 227 written reviews from the US App Store.

What users say

Is LAZ Parking Safe?

LAZ Parking appears safe based on user ratings. AppsHunter Safety Score for LAZ Parking is 94/100.

This assessment is based on 9,277 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.0% of ratings point to a safe experience
2.2% of ratings suggest some concerns
5.8% of ratings point to a risky experience

~ Based on 9,277 App Store ratings for LAZ Parking.

Is LAZ Parking Legit?

LAZ Parking appears to be a legitimate app. AppsHunter Legitimacy Score for LAZ Parking is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Extending Remote management of parking at Port Jervis NJT train station

Once I figured out how to use this LAZ Parking App it is so helpful. I move between NYC and Montague NJ via NJ Transit between NY Penn Station and Port Jervis NY. This LAZ APP allows me flexibility in deciding on the days needed to park my car at Port Jervis while I am in NYC.
I had been relying only on the LAZ Parking machine at Port Jervis which didn’t allow a way to extend my parking as needed. Parking via my car’s license plate and description is much easier than parking by space.
Thank you,
Joan Adams
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Worst Customer Service

App doesn’t work
Default settings are not maintained
Website (where they tell you to go) also doesn’t work
Customer Service phone and email gets no response

Card problems

4 tries to get card accepted

New

Works well

Jersey city parking

Despite working in an overly congested area of downtown Jersey City aka the new busy manhattan… this lot is the best! Its valet, which takes the burden of driving around searching. Every staff member is extremely patient & careful with your vehicle! Not giving 5 stars cause the app needs to offer more options & work better!
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Joel

Great guys working these and great service

Price increase

No 8 hour parking option and price increase is without notice.

Excellent app

Wonderful way to reserve parking in advance, easy in easy out at location.

Does the job but..

Very buggy app. The search and favorites functions haven’t worked for a while.

App is terrible

I always receive an error has occurred error on this app.

Easy access

Entry with license plate easy

Terrible app in the year 2026

Can’t believe this app is still so incredibly buggy, non functional, unprofessional with the most pop ups and hurdles to cross just to park. It’s an embarrassment that metro north uses it

So many bugs

App crashes when trying to select location from recent or favorites, only books on search

Not great

Not a great app, sometimes I get a notice that “online reservations are not available” but where I park they always should be. Also using favorites or recents just stopped working for me so I must manually search parking zones every time.

It’s a parking app

Works well enough when it’s working.

Can’t pick hours to park

I should be able to select the amount of hours I’d like to park instead of given a small selection

Does not work consistently

Initially this app worked, but now it doesn’t let me pay for parking. I’ve tried restarting, signing out/in, and I always get an error. It’s very frustrating sitting in the parking lot trying to pay for parking and not succeeding. In the end I end up using the web version and enter my details manually every time.
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Great and convenient

Easy to use; love being able to reserve ahead of time

App has been broken for awhile

The app gives me an error 95% of the time when I try pick a parking garage and I have to use the website instead.

It keeps crashing

You cant book a spot on the app anymore it says try again