God awful
You have to two factor to login and entering the codes in fails and errors out each time. Then you refresh and it logs you in after all?
What a dumpster fire of an app and company
The app is a horrible web view of their website. It doesn’t login in most of the time. It doesn’t remember settings. Like their website it doesn’t provide useful feedback about why claims were rejected. Stay away from this company (if you can)!
What a joke…
This company in a nutshell is a huge joke, I submit the info to them through this app, and they say they need more info, I gather ALL info and still denied, I uploaded EVERYTHING! The one representative I talked with told me NOT to use the app as it is junk and they don’t really bother looking at it…
Big EFFIN JOKE!!!!
Big EFFIN JOKE!!!!
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App rarely loads
Maybe once every 4 months will the app actually open properly, it’s always stuck loading after logging in.
App doesn’t work
The app is utterly useless. Just doesn’t load. You must use the desktop site.
Doesn’t work
Unable to open app for over a month. How are we to be reimbursed if we are unable to upload receipts and such?
App won’t open
You sure are good at taking money out of my pay so how about fixing this app so it opens all the way and I can load my receipts so I can get paid back it is my money.
Update no update this still isn’t loading. You really don’t even deserve the 2 stars I gave you!
Update no update this still isn’t loading. You really don’t even deserve the 2 stars I gave you!
Doesn’t work
Doesn’t load. What’s the point…
Not Working
This app used to work and now it doesn’t. I’m able to get past the login screen but after that, all I see is a spinner that’s says “Loading Accounts”. Nothing ever loads.
Does not load for DAYS
Please update!!
Constant crashes
If you were looking for an unstable constantly crashing application and a customer support team that are no help whatsoever, this is the app for you.
App won’t open
You sure are good at taking money out of my pay so how about fixing this app so it opens all the way and I can load my receipts so I can get paid back it is my money.
Very unreliable
An extremely unreliable app. It goes offline every few days. No ways to connect back. It stays down for a while before any fix is applied. Can trust it.
Never works!
Not sure what happened to this app but it used to work fine for several years but now it never opens. I try almost everyday and it just sits on the loading page. Kind of defeats the purpose of having an app that you can submit reimbursements on if it does not work and I have to use my home computer. I hope you get this fixed soon. VERY DISAPPOINTED.
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Don’t Bother
Since the latest update, this app is absolutely worthless…
Stopped working
Worked great for a few months but now it never loads. Unusable
App doesn’t load
The app worked great for the first few months of using it but now for the past few weeks, it won’t load at all. I log in and it is stuck loading, doesn’t even pull anything up, then because it is trying to load and log in for so long, it times itself out. I am unable to see my claims, submit new receipts for reimbursement, I cannot see anything!! I have tried logging in using just my cellular data, my WiFi, my works WiFi, and WiFi at family members homes. It never works. I tried clicking the link for app support … shocker the website won’t even load. Says the link does not exist. Good job LBS.
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Limited App
No app notifications, you can’t even see messages from your account in the app. All it’s good for is uploading receipts.
Not happy
I have to keep calling because I have 2 accounts . Things I purchase keeps getting denied because they are not placed on the right account . Call 10 times and still not straightened out . Not happy with this at all !
Works, needs update.
Works ok, can see most information that’s available on the website. They do need to update it to show properly on the X/XS. The notch cuts into the top of the app on some screens. Not a huge deal, but looks hokey.
Keep it up!
Keep it up!
