LetsGetChecked User Reviews

Customer Experience

Positive experience51.3% of reviews
Neutral2.6% of reviews
Negative experience46.1% of reviews

~ Based on 115 written reviews from the US App Store.

What users say

Is LetsGetChecked Safe?

LetsGetChecked: Health Testing appears safe based on user ratings. AppsHunter Safety Score for LetsGetChecked is 97/100.

This assessment is based on 9,443 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.4% of ratings point to a safe experience
1.0% of ratings suggest some concerns
1.6% of ratings point to a risky experience

~ Based on 9,289 App Store ratings for LetsGetChecked.

Is LetsGetChecked Legit?

LetsGetChecked: Health Testing appears to be a legitimate app. AppsHunter Legitimacy Score for LetsGetChecked is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

No Apple health integration

There is no “activity” section or Apple health integration on the app as the it says. Unless this a a feature that is expertly hidden then that is just false.

Way too slow.

Unfortunately, this app is way too slow and has been for a long time. The information is OK, a little hard to navigate results, but the biggest thing is that it’s just too

So may better options save yourself some money too

Do your homework. There are a multitude of better testing options from Labcorp to Quest to many others. This appears to be convenient but is not and is also slightly more expensive particularly when adding the shipping.

Easy to use

From download to account set up and test ordering - only took a few minutes. It also took my HSA card :)

App has gone backwards

Was pretty good before now requires login each time to access with text verification (did not before). Also app is super clunky and just serves as a web based type app. Much worse than prior versions.

Home kits

This is the single most convenient health screening that I’ve ever done. I would definitely do this again. This saved me a ton of time and removed the hassle of taking off to get it come.

Excellent service

I noticed if I do my blood test on Monday morning and get it to a UPS pick up center by lunchtime, 90% of the time I have my results by 5 PM Tuesday

DO NOT BUY

QR code did not work, verification code never sent to email, submitted to customer support off website, call number for support, transferred between two departments wanting all information repeatedly, 30 minutes on phone, only to be told to download app and do the whole process over.

Waste of time

Ordered a kit on 11/7/24 and was told it would be 3-5 business days before I received it. Today is now 11/19/24 and I haven’t heard a word from Let’s Get Checked. So I call them and when I finally get someone on the phone, I’m informed that they are completely behind on their orders, have no idea when they will ship me my kit, and in fact, they don’t even have the kits to ship out. They aren’t bothering to update their customers. When I asked for an estimate as to when it might arrive, I was told that it could be another two months or more. I use Let’s Get Checked because it’s supposed to be more convenient than a traditional lab, but this has just been a huge, inconsiderate waste of time for me and thousands of customers dealing with this same issue. A simple update would have gone a long way here, but they couldn’t be bothered since they already had our money. Definitely do not use this company in 2024. Maybe they will figure it out in 2025.
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Healthcare app

This app is a total joke. The only lab results able to be seen are for tests that you purchase from the company. The lab results for the test my insurance provider sent me that was provided by this company were not able to be accessed. For that matter the website for this company is atrocious as I was unable to access my lab results due to the site erroring out.
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Extraordinarily Expensive. Not evidence based.

So, a PSA test + Thyroid + testosterone?
Total cost~ £200

This is a service for people with more money than sense, in which case, good luck.

For everyone else- I strongly suggest a discussion with your GP rather than getting these random tests.

Some examples:

PSA: a negative result can be somewhat reassuring in respect to a prostate cancer diagnosis, but only in the context of discussion with a GP. A positive result is non-specific (could be due to lots of things) but It creates a lot of worry, possibly a painful biopsy etc.

Thyroid function? If you are already treated for underactive thyroid then you should be having regular blood tests anyway. If you have symptoms of tiredness etc then you should speak to a doctor and not arrange this test. Tiredness could be an underactive thyroid, but also could be low b12, anaemia, stress, lung cancer, leukaemia, insomnia, Addisons disease, coeliac, obstructive sleep apnea, kidney or liver disease, low vitamin D or Folic acid, and many other things.

Bowel cancer? If you’re thinking along these routes then speak to a doctor and get a FIT test. It is far more accurate.

Random testing without the context provided by an experienced GP is at best of little use and at worst dangerous.
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Unreliable test availability

But great service when tests are available.

Nice app, but doesn’t send data TO Apple Health

The app is nice and easy to navigate. It pulls data FROM Apple Health, but won’t send your results TO Apple Health (which would make it way more useful if you’re actually trying to compare prior lab results.)

theifs

just took my money and didn’t get no response back from nobody they to 49$

The App is SLOW

It took me 20 minutes to activate the kit. My wifi is working perfectly for every other all.

App and website say I have no tests or results

When I go through my insurance site, I’m routed to LGC and I have my results. What’s the deal?! Makes app and site pointless.

Unable to see results

Received an email that my results are in but when I click the link it gives me a 403 error. It’s been 5 days and still unable to see results.

Nope scam

I did the at home test kit which was fine I guess- I did the full thyroid test because I have a goiter the size of a golf ball everyone can see it when they look at me, and my blood results were all "normal" in the green level. The reason I'm reviewing this app with one star is because I used telehealth on the app I paid 49$ for a consultation for a UTI which is treated with antibiotics prescription- she said I have to go be seen in person. So not only is my issue very easy to fix, and it's very painful, but now I wasted my money just to be told to go somewhere else? I've been in pain for 2 days because it really took them a long time to get back to me. I am never wasting my money on this app or this company ever again. All they had to do was prescribe me antibiotics but now I have to go in person somewhere I probably won't even get a refund wasted 50$ on them for literally no reason, to be in pain for longer than necessary
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Easy & Great

Nothing like being able to order tests from the comfort of your home!

Zero result

Tried to use the service twice, following the instructions to the letter, but they were unable to report and simply walked away, with no refund.