Gliches constantly
I want to love this app. It has great recipes however I am constantly having to close and reopen the app. You can’t print the recipes nor share them. And if you want to go back to a different screen you have to close and reopen the app.
Needs improvements
I am using this to primarily track my macros. The database of foods is lacking and nowhere near the comprehensive list with other apps like My Fitness Pal. There is no flexibility to adjust the food serving size, servings, or manually add foods to the database that are not found. While the voice record is nice it is also not flexible.
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Inconvenient
The contents in the app are overall good and promote a healthy lifestyle. The user experience is bad. The app makes you login every time you open it discouraged users to actually use the log feature. I wouldn’t pay for this app and I have stopped using it because I don’t have the time to login every time I want to track 1 little thing.
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Response from developer
It sounds like you’re facing a frustrating hurdle with having to log in each time, and we understand that it is frustrating. We genuinely appreciate you sharing this experience with us. If you could provide more details to our Support Team by calling 1-866-262-2523 M-F 6a-10p CT, it would help us tackle the issue more effectively. Thank you for your feedback!
Can’t login badly designed sign up
Can speak to the app but I can’t even login. My insurance offered this to me so I tried to check it out. After signing on with my health safe I’d on the web and verifying insurance I was asked to download the app. Once I got that it asked for my email to login, but my email is not recognized. When I try to use my hs id to login it takes me to the website, confirms my login and then kicks me back to the app to login again with email that it does not recognize again. I tried signing up and had a similar blocker, ever though I signed up with an email, I still need to use my hs id, and it still asks for my email (which I gave) but it still does not recognize. Frustrating enough to generate a review. I don’t even know what this app does.
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Response from developer
We appreciate you highlighting this issue. Our tech team deployed a fix for the email issue on May 26th. If you continue to have this issue, please contact our Support team at 1.866.262.2523. Your feedback is invaluable, and we look forward to having you back in the app soon!
Couldn’t get past login in on the app
I registered and downloaded the app and then I couldn’t get past login. I don’t even know what this app can do because I couldn’t open it.
I may try again in a couple months and see if it’s been fixed.
I may try again in a couple months and see if it’s been fixed.
