Lincoln Financial Mobile User Reviews

Customer Experience

Positive experience16.2% of reviews
Neutral4.5% of reviews
Negative experience79.2% of reviews

~ Based on 154 written reviews from the US App Store.

What users say

Is Lincoln Financial Mobile Safe?

Lincoln Financial Mobile has mixed safety signals based on user ratings. AppsHunter Safety Score for Lincoln Financial Mobile is 60/100.

This assessment is based on 305 user ratings, with an App Store average of 3.0/5.

Safety Analysis

52.5% of ratings point to a safe experience
3.4% of ratings suggest some concerns
44.2% of ratings point to a risky experience

~ Based on 265 App Store ratings for Lincoln Financial Mobile.

Is Lincoln Financial Mobile Legit?

Lincoln Financial Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for Lincoln Financial Mobile is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Locks Up constantly

After logging in, the app just “freezes.” It’s been terribly slow in the past but now it’s essentially useless.
Their web portal is better, but only marginally so - still slow, clunky.
If my employer didn’t use this financial group for my 403(b) I would avoid this company.

Horrible app

This app works maybe 10% of the time. It almost always doesn’t let me in to see my information. I have to use the website. They really need to work out the kinks. All my coworkers have the same issue with this app. Please fix it!

Broken

Doesn’t work within the last 2 weeks

Not user friendly

Not very user friendly for viewing benefits. It goes from the app the web browser

Avoid at All Costs

The only thing worse than this app is the company behind it.

App no longer functions

This app has been non-functional for over a month. It just shows a chronic loading screen.

Nonfunctional app

For a major financial institution, this app is disappointing. It'd be better to have no app than this useless junk. I can't even get it open. Get with the program , Lincoln. It's not a good look.

Non-functional

👎

Worst

This app really has issues and hasn't worked in months. Ive always had to log in via desk top because the app never opens

What a garbage app

Nothing makes me trust my retirement more than an website/app that won’t log me in.
Set it and forget it indeed. Totally worth the fees.

Worst app

I can’t even get logged in most of the time

Unable to upload images

One would expect that an iPhone app would allow uploading of photos from the photos app but the file extensions supported are jpg not jpeg which is used on iOS.

App needs work

This link financial app needs to be in the works. Lincoln financial has multiple apps for no reason they should just create one great simple insurance financial app all in one place this app needs a lot of things such as modernization. And one simple app for you financial need not 4

Unfortunate.

When can has wonderful products and does great things with money… With the exception of hiring a decent company to build their app. This is one of the worst app in the financial sector; it seldom works and it’s always a pain to interact with

Java Limitations

This app isn’t fully functional. No iPhone can access the account statements. You have to use an android or laptop to be able to get crucial documents. This is a fatal flaw with their app and website.

Archaic

Update your app!

App never works

App never works have of the time, pretty sure they didn’t accept my review for it being so bad.

Used to function

Biometrics no longer work. Now they’re placing 3rd party ads. App has little value now. When I officially retire I’m now considering moving my funds.

This app is constantly terrible in new ways

It's clear that some team is regularly working on this app because it changes on a fairly regular basis, and it's always terrible in some new way. Now, it's barely functional. I can sign-in, and I can just barely see my balance, but I can't do anything else - I can't even scroll on the page. It's just frozen.
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Excellent App

Highly intuitive and functional. Easy to use and gets the job done