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MOHELA

MOHELA

by Missouri Higher Education Loan Authority

47K ratings
142 reviews
📚 Education
💰 Finance
Free

Details

  • Released
  • Updated
  • March 28, 2016
  • June 11, 2026

Features

Developer

Missouri Higher Education Loan Authority
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About

Manage your student loans with ease. Schedule payments, view your loan history, upload important documents, and access tax information securely. Get support and repayment options for your student loans.

✓Schedule and manage payments
✓View payment history
✓Upload forms securely
✓Access tax information
✓Secure account access
✓Messaging capabilities
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What users say

Summarized from real user reviews of MOHELA. Based on 47K reviews and a 4.6/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Finance app.

Positive things

  • 🚀Easy to use
  • 🚀Convenient payment options
  • 🚀User-friendly interface
  • 🚀Helpful customer service
  • 🚀Straightforward account management

Negative things

  • 🐛Login issues and password reset problems
  • 🐛Inconsistent app functionality
  • 🐛Lack of communication from the company
  • 🐛Difficulty making payments and managing loans
  • 🐛Poor customer service and long wait times
See all reviews

What's New in MOHELA

4.6.0

June 11, 2026

UI and system updates and upgrades

User reviews

Most RecentHighest RatedLowest Rated

Update

Latest update broke the app. No screens will load or show any data.
queyriejwheuequeyriejwheue

This company is trash

I called for assistance on several occasions and they put you on a wait for over 3 plus hours then hang up on you. No problem sending bills you can’t pay but also won’t communicate!
3 hour wait then hang up3 hour wait then hang up

Doesn’t work

It seems like they stopped supporting the app and only support the website
Mmschmit.15Mmschmit.15

“This account has not been registered before.”

Um, of course, my account has been registered before! I’ve been paying my loans since last December. It’s just that the phone app doesn’t work as well as if I were to log in on a computer. That’s a big glitch to fix.
JesseRB1996JesseRB1996

Doesn’t Work for Federal Student Loans

Why did you stop servicing federal student loans?? I used to be able to pay my student loans in this app, but the app now refers me back to the website. That just adds more inconvenience to paying my monthly loans. Thanks a bunch 😕
RedHotTamalesRedHotTamales
See 137 more reviews

User experience

🐞

Reported Bugs

4 issues

App crashes and freezes frequently

Bug

Saved bank account information being deleted

Bug

Face ID/biometric login not working consistently

Bug

Confusing error messages and navigation

Bug
✨

Requested Features

4 requests

Ability to apply payments directly to principal

Feature

Option to view payment history and loan details within the app

Feature

Improved notification system to keep users informed

Feature

Integration of website features into the mobile app

Feature

FAQ

What can I do with the MOHELA app?

The MOHELA app allows you to manage your student loans on your mobile phone. You can schedule payments, view your payment history, upload necessary forms, access tax information, and communicate with MOHELA through secure messaging.

Is the MOHELA app free to use?

Yes, the MOHELA app is free to download and use. There are no charges associated with managing your student loans or making payments through the application.

Who is the MOHELA app designed for?

This app is specifically designed for borrowers who have CASHLoans and FFELP student loans serviced by MOHELA. It provides them with convenient tools to manage their accounts and repayment.

What kind of student loans does MOHELA service?

MOHELA primarily services federal student loans, including CASHLoans and FFELP loans. The app is tailored to assist borrowers of these specific loan types.