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MOHELA

MOHELA

by Missouri Higher Education Loan Authority

47K ratings
144 reviews
📚 Education
💰 Finance
Free

Details

  • Released
  • Updated
  • March 28, 2016
  • September 28, 2026

Features

Developer

Missouri Higher Education Loan Authority
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About

Manage your student loans with ease. Schedule payments, view your loan history, upload important documents, and access tax information securely. Get support and repayment options for your student loans.

✓Schedule and manage payments
✓View payment history
✓Upload forms securely
✓Access tax information
✓Secure account access
✓Messaging capabilities
Show original description

What users say

Summarized from real user reviews of MOHELA. Based on 47K reviews and a 4.6/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Finance app.

Positive things

  • 🚀Easy to use
  • 🚀Convenient payment options
  • 🚀User-friendly interface
  • 🚀Helpful customer service
  • 🚀Straightforward account management

Negative things

  • 🐛Login issues and password reset problems
  • 🐛Inconsistent app functionality
  • 🐛Lack of communication from the company
  • 🐛Difficulty making payments and managing loans
  • 🐛Poor customer service and long wait times
See all reviews

What's New in MOHELA

4.6.1

September 28, 2026

Bug fixes/UI updates

User reviews

Most RecentHighest RatedLowest Rated

App doesn’t work

This application doesn’t work. Tried to log won’t let me. I just logged in on a computer that works only. If I could give app 0 stars I would. App not worth the hassle.
Hello1806Hello1806

Directs to website

Downloaded to pay loans more conveniently, app will not let me log in and company only wants you to use the website. This is NOT CONVENIENT in 2026.
TayRBranTayRBran

Update

Latest update broke the app. No screens will load or show any data.
queyriejwheuequeyriejwheue

This company is trash

I called for assistance on several occasions and they put you on a wait for over 3 plus hours then hang up on you. No problem sending bills you can’t pay but also won’t communicate!
3 hour wait then hang up3 hour wait then hang up

Doesn’t work

It seems like they stopped supporting the app and only support the website
Mmschmit.15Mmschmit.15
See 139 more reviews

User experience

🐞

Reported Bugs

4 issues

App crashes and freezes frequently

Bug

Saved bank account information being deleted

Bug

Face ID/biometric login not working consistently

Bug

Confusing error messages and navigation

Bug
✨

Requested Features

4 requests

Ability to apply payments directly to principal

Feature

Option to view payment history and loan details within the app

Feature

Improved notification system to keep users informed

Feature

Integration of website features into the mobile app

Feature

FAQ

What can I do with the MOHELA app?

The MOHELA app allows you to manage your student loans on your mobile phone. You can schedule payments, view your payment history, upload necessary forms, access tax information, and communicate with MOHELA through secure messaging.

Is the MOHELA app free to use?

Yes, the MOHELA app is free to download and use. There are no charges associated with managing your student loans or making payments through the application.

Who is the MOHELA app designed for?

This app is specifically designed for borrowers who have CASHLoans and FFELP student loans serviced by MOHELA. It provides them with convenient tools to manage their accounts and repayment.

What kind of student loans does MOHELA service?

MOHELA primarily services federal student loans, including CASHLoans and FFELP loans. The app is tailored to assist borrowers of these specific loan types.