Improvements needed.
This app needs to improve.
Scammers
Awful service, praying on students in need. Your service is disgusting and I’ll never recommend it to anyone. Only got a star because I had to.
Can’t even log in
I’ve tried 10+ times to log into my account with Sallie Mae, but it never works. I’ve changed the password, and immediately try to log in and it fails. I’ve even waited about an hour and it still fails
Predatory Lender
I was enrolled in auto pay and their system turned off auto payment without my authorization which resulted in a missed payment and then they charged me a late fee.
Payment
My payment has been $800 since I paid off two loans and now it’s up to $1000 again? What is going on?????





