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Sallie Mae

Sallie Mae

Manage your Sallie Mae account

104K ratings
350 reviews
💰 Finance
Free

Details

  • Released
  • Updated
  • November 13, 2016
  • October 1, 2026

Features

Developer

Sallie Mae, Inc.
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About

Manage your student loans and credit cards conveniently from your mobile device. Check balances, make payments, set up auto-pay, and track loan applications. Secure login options and in-app messaging provide easy access and support.

✓View account summary for loans and credit cards
✓Make payments on student loans
✓Set up and manage automatic payments
✓View loan application status
✓Receive payment due notifications
✓Secure login with Touch ID/Face ID
✓Track credit health with FICO Score
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What users say

Summarized from real user reviews of Sallie Mae. Based on 104K reviews and a 4.5/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Finance app.

Positive things

  • 👍User-friendly app
  • 🚀Convenient for making payments
  • 🔒Secure with fingerprint/face ID login
  • 💡Helpful for tracking loan details

Negative things

  • 🐛Glitchy app performance
  • 🤔Inaccurate loan information
  • 😤Poor customer service
  • 💸Predatory loan terms from Sallie Mae
See all reviews

What's New in Sallie Mae

4.0.70

October 1, 2026

Bug fixes and improvements

User reviews

Most RecentHighest RatedLowest Rated

Improvements needed.

This app needs to improve.
P. WoodsP. Woods

Scammers

Awful service, praying on students in need. Your service is disgusting and I’ll never recommend it to anyone. Only got a star because I had to.
RicoleGRicoleG

Can’t even log in

I’ve tried 10+ times to log into my account with Sallie Mae, but it never works. I’ve changed the password, and immediately try to log in and it fails. I’ve even waited about an hour and it still fails
Blade572Blade572

Predatory Lender

I was enrolled in auto pay and their system turned off auto payment without my authorization which resulted in a missed payment and then they charged me a late fee.
Joeiscool162Joeiscool162

Payment

My payment has been $800 since I paid off two loans and now it’s up to $1000 again? What is going on?????
madelineknaggsmadelineknaggs
See 345 more reviews

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Sallie Mae® Banking
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User experience

🐞

Reported Bugs

3 issues

Login issues and endless login loops

Bug

Incorrect payment processing and late fees

Bug

Outdated app information not syncing with website

Bug
✨

Requested Features

4 requests

Ability to pay individual loans separately

Feature

Improved notification system for payments

Feature

More detailed loan history and analytics

Feature

Seamless integration with bank accounts

Feature

FAQ

What can I do with the Sallie Mae app?

The app allows you to manage your Sallie Mae student loans and credit cards. You can view account summaries, make payments, set up automatic payments, check the status of loan applications, and receive payment reminders. It also offers secure login options and in-app messaging for support.

How do I log in to the app?

You can log in securely using your Sallie Mae username and password. For quicker access, the app also supports login via Touch ID or Face ID on compatible devices.

Is the Sallie Mae app free to use?

Yes, the Sallie Mae app is free to download and use. There are no in-app purchases or advertisements mentioned in the provided description.

Can I manage my savings accounts with this app?

No, this app is specifically designed for managing student loans and credit cards. To manage your Sallie Mae savings accounts, you will need to download the separate Sallie Mae Banking mobile app.

What are the benefits of using the app for loan management?

The app provides anytime, anywhere access to your loan information, making it convenient to track balances, make payments, and monitor your loan status. Features like automatic payment setup and payment reminders help ensure you stay on top of your financial obligations.