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Sallie Mae

Sallie Mae

Manage your Sallie Mae account

102K ratings
313 reviews
💰 Finance
Free

Details

  • Released
  • Updated
  • November 13, 2016
  • August 20, 2026

Features

Developer

Sallie Mae, Inc.
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About

Manage your student loans and credit cards conveniently from your mobile device. Check balances, make payments, set up auto-pay, and track loan applications. Secure login options and in-app messaging provide easy access and support.

✓View account summary for loans and credit cards
✓Make payments on student loans
✓Set up and manage automatic payments
✓View loan application status
✓Receive payment due notifications
✓Secure login with Touch ID/Face ID
✓Track credit health with FICO Score
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What users say

Summarized from real user reviews of Sallie Mae. Based on 102K reviews and a 4.5/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Finance app.

Positive things

  • 👍User-friendly app
  • 🚀Convenient for making payments
  • 🔒Secure with fingerprint/face ID login
  • 💡Helpful for tracking loan details

Negative things

  • 🐛Glitchy app performance
  • 🤔Inaccurate loan information
  • 😤Poor customer service
  • 💸Predatory loan terms from Sallie Mae
See all reviews

What's New in Sallie Mae

4.0.50

August 20, 2026

Bug fixes and improvements

User reviews

Most RecentHighest RatedLowest Rated

It never updates how much payment you actually have

Don’t accidentally overpay
No one has the nick name KyceNo one has the nick name Kyce

Don’t do it

Yes, sallie mae allows students to go to college who can’t afford to pay up front. Yes, Sallie Mae is also a predatory company that takes advantage of KIDS & parents who just want a bright future. Both are true. I have a 14% interest rate on a $100k student loan. I’ve been paying $1400 a month for several years now. Doing my best hardly does anything. Do the math. How is this just. I pray to God I get through this.
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A girl doing her bestA girl doing her best

Customer Service Was HORRIBLE

I’ve noticed anytime someone who sounds like they’re a certain…ethnicity answers the phone, that they are extremely argumentative and have no knowledge outside of their basic script. They’re also unwilling to transfer me to a supervisor when they didn’t know what to do. It really enforces bad stereotypes. Every. Single. Time.
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luciferswaterfallluciferswaterfall

Payments

Online payments are so easy to make!
Student BorrowerStudent Borrower

DO NOT DO IT!

Whatever you do if possible do not go through Sallie Mae for your loan.
PleaseeeeedontPleaseeeeedont
See 308 more reviews

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User experience

🐞

Reported Bugs

3 issues

Login issues and endless login loops

Bug

Incorrect payment processing and late fees

Bug

Outdated app information not syncing with website

Bug
✨

Requested Features

4 requests

Ability to pay individual loans separately

Feature

Improved notification system for payments

Feature

More detailed loan history and analytics

Feature

Seamless integration with bank accounts

Feature

FAQ

What can I do with the Sallie Mae app?

The app allows you to manage your Sallie Mae student loans and credit cards. You can view account summaries, make payments, set up automatic payments, check the status of loan applications, and receive payment reminders. It also offers secure login options and in-app messaging for support.

How do I log in to the app?

You can log in securely using your Sallie Mae username and password. For quicker access, the app also supports login via Touch ID or Face ID on compatible devices.

Is the Sallie Mae app free to use?

Yes, the Sallie Mae app is free to download and use. There are no in-app purchases or advertisements mentioned in the provided description.

Can I manage my savings accounts with this app?

No, this app is specifically designed for managing student loans and credit cards. To manage your Sallie Mae savings accounts, you will need to download the separate Sallie Mae Banking mobile app.

What are the benefits of using the app for loan management?

The app provides anytime, anywhere access to your loan information, making it convenient to track balances, make payments, and monitor your loan status. Features like automatic payment setup and payment reminders help ensure you stay on top of your financial obligations.