Improvements needed.
This app needs to improve.
Scammers
Awful service, praying on students in need. Your service is disgusting and I’ll never recommend it to anyone. Only got a star because I had to.
Can’t even log in
I’ve tried 10+ times to log into my account with Sallie Mae, but it never works. I’ve changed the password, and immediately try to log in and it fails. I’ve even waited about an hour and it still fails
Predatory Lender
I was enrolled in auto pay and their system turned off auto payment without my authorization which resulted in a missed payment and then they charged me a late fee.
Payment
My payment has been $800 since I paid off two loans and now it’s up to $1000 again? What is going on?????
The sins of capitalism
The app is incredibly janky and not at user friendly. Looks like the company is trying to inconvenience you into paying more than you owe
Trash predatory company
This company offers little to no assistance to borrowers if you are a middle class worker. We need assistance too yet you do nothing to help us. Horrible predatory company. If I could go back in time I would have never taken loans out with them.
Principle payment clarity
Not able send payments easly in the app
EVIL
Evil
Predatory Loan Company
Anyone who represents, is a part of, or has anything to do with the company is going straight to hell.
Auto Pay setup caused me to be late on a payment
I thought setting up recurring payments would make it easy for me to avoid a late payment. I came to realize you have to manually pay your first payment for recurring to be initiated. Had no idea and then I was emailed about a late payment. Frustrating, the company has one job, to collect money, and they do that poorly.
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App is Fine
They will keep logging me out and have me change my password almost monthly.
Sallie Mae is Predatory
Because I wanted to further my education but couldn’t afford to pay for everything outright, I have to pay them an absolutely ridiculous amount of money each month for the next ten or so years. Avoid Sallie Mae if you can, they are not flexible at all and depending on how much money you borrowed, your monthly payment might be uncomfortably high.
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Autofill not working in iOS
The app sends you to a browser to login. Besides that, I’m unable to login automatically. I have to manually type credentials. What’s the point of the app?
Leach
Well, does what it’s supposed to do — take money.
The worst possible option
Predatory lending at its best.
Hard time
During hard times like from 2025, 2026, 2027, 2028 knowing that you guys voted for Trump you should be offering some help but you’re not.
inform yourself
please inform yourself before using this loan company. they will give loans to anyone no questions asked. if this sounds like a good thing to you then you’re just like me 6 years ago… it seems great until it isn’t. trust me just shop elsewhere
suck me dry
like you do to my bank account
Remember Me Credentials
Make an option to “remember this device” for the username and password, it’s inconvenient having to log in new credentials everyday
