Sallie Mae Reviews: Is It Legit?

Sallie Mae
Sallie Mae
Sallie Mae, Inc.

Customer Experience

Positive experience14.8% of reviews
Neutral3.6% of reviews
Negative experience81.6% of reviews

~ Based on 365 written reviews from the US App Store.

What users say about Sallie Mae

Is Sallie Mae Safe?

Sallie Mae appears safe based on user ratings. AppsHunter Safety Score for Sallie Mae is 90/100.

This assessment is based on 105,056 user ratings, with an App Store average of 4.5/5.

Safety Analysis

87.8% of ratings point to a safe experience
2.4% of ratings suggest some concerns
9.8% of ratings point to a risky experience

~ Based on 104,105 App Store ratings for Sallie Mae.

Is Sallie Mae Legit?

Sallie Mae appears to be a legitimate app. AppsHunter Legitimacy Score for Sallie Mae is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Student loans aren’t worth it through Sallie Mae

Terrible company I would never get loans through this organization. You make a decision when you’re young to accept these loans to better your education and you pay for it the rest of your life.

App is terrible

What’s the point of having the app if it won’t even save your login information?

Cool

Can’t wait till I pay this hoe off.
Sallie get off my dick.

This is terrible about answering questions

The chat is awful !

Auto pay

Autopay is a hit n miss when you make changes. The updated amount shows up but the time comes n goes with the old amount taken. We are working to pay it off early, but auto pay doesn’t assist well.

Worthless

This app will make you wish you were stuck in traffic.

Auto debit issues

I have all my accounts set up for auto debit, but for whatever reason Sallie decided not to process it even though the account has plenty of funds nor was any account maintenance made. Just really bad experience. Also when you go in and manually make the payment the log in still shows a balance outstanding. Just awful to deal with.
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Predatory

Hate this company

Enrolled

I have automatic payment why wasn't this taken out on the 14th like it's supposed to every month

Corporate America Only Wants Money

Why do I have to change my password 234 times? It’s saved in my notes and I only copy/paste. This is STUPID

Bs

I was auto enrolled in payments, but somehow magically I get notification that I’m past due???

Lost payment

My September payment went out on time, but Sallie Mae can’t find it because it went through Navient and apparently Navient no longer goes through Sallie Mae since 2014. My payments have been going through since 2018 until August of this year through Navient. How?

Just give them all your money

Literally an interest grabbing scam. Would deal with virtually any lender besides these dishonest frauds.

Loan forgiveness

I need my loan forgiven

Phone ap sucks

Don’t need more ads just simple pay. They never refinance.

Improvements needed.

This app needs to improve.

Scammers

Awful service, praying on students in need. Your service is disgusting and I’ll never recommend it to anyone. Only got a star because I had to.

Can’t even log in

I’ve tried 10+ times to log into my account with Sallie Mae, but it never works. I’ve changed the password, and immediately try to log in and it fails. I’ve even waited about an hour and it still fails

Predatory Lender

I was enrolled in auto pay and their system turned off auto payment without my authorization which resulted in a missed payment and then they charged me a late fee.

Payment

My payment has been $800 since I paid off two loans and now it’s up to $1000 again? What is going on?????