Useless app
This app is, by far, the worst banking app I’ve ever seen. It’s completely useless except for checking account balances and ordering checks. You cannot transfer money, make a deposit, view statements, or any other basic function offered by every single financial institution on the planet. Local credit unions and tiny online banks offer significantly better apps. You must use the desktop site if you want to do anything other than view your Sallie Mae account balance. And it hasn’t changed in over 10 years. I’m finally moving my money to another financial institution, as clearly Sallie Mae doesn’t care about improving the user experience for their customers. There’s been a glitch for MONTHS where you can’t autofill password, so the app forces users to manually input their username and passwords. This is basic stuff they can’t manage to get right and don’t care to correct. So the app has always been terrible, and they somehow have managed to make it worse lol. Shockingly bad and shameful for such a large bank. A 5th grader could design a more functional app.
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Jjessi727
Works Fine but very limited
Works fine on iphone despite the comments. Very limited functionality but let's be honest, you chose iphone over Samsung so you made that decision yourself and should be used to it.
AAppleissgarbage
Can’t autofill password
Very poorly made outdated app that’s nothing but a wrapper for the mobile website. Can’t even autofill username and password because it just stays blank after Face ID. I ended up just saving the website to a home screen icon and it’s basically the same functions as the app, except autofill works correctly in Safari.
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EE90alex
Functional but Hostile to Users Interested in Password Security
My main complaint is that the login screen refuses to accept input from password manager apps, forcing users to either painstakingly manually enter a secure password or choose a much less secure password that is easy to remember and to input
Otherwise, it’s just a no-frills app that has basic banking functions
Otherwise, it’s just a no-frills app that has basic banking functions
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VGVictor M G
Better than average interest, TERRIBLE APP
Somehow the most recent update made this app worse than it was before. Less functionality and now the deposit button only allows you to see your deposit history and doesn’t let you make a mobile deposit which is almost the only reason I used the app at all since there’s no brick and mortar bank for me to take this too. Seriously Sallie Mae, suck less and hire new people for IT.
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IVIvory visage
