Comparison

TIAA vs MOHELA

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

TIAA

Manage your retirement and brokerage accounts securely with this app. Monitor investments, track fund performance, and trade equities, ETFs, and mutual funds. Set financial goals and access support tools.

Highlights
  • Secure login (password, Touch ID, Face ID)
  • Investment and retirement plan management
  • Brokerage trading (equities, ETFs, mutual funds)
  • Financial goal monitoring
  • Peek View for portfolio balances
  • Access to support and statements
  • Apple Watch integration
Features
Read full description

Manage your retirement and brokerage accounts using the TIAA mobile app. The app provides quick and secure access to all your TIAA finances and puts 100 years of top money management into the palm of your hand. The TIAA mobile app includes: • Security: Use your password, Touch ID, or Face ID to log in • Investment and retirement plan management: Monitor your account activity, contributions, and asset allocation; transfer money between funds in your retirement plan, fund a new brokerage account and track fund performance. • Brokerage trading: Buy and sell equities, ETFs, and mutual funds. • Goals: Monitor savings to achieve your financial goals. • Peek View: View your total portfolio and balances without logging in. • Contact TIAA & Support: Contact a professional or have quick access to all of our support tools and services, view tax forms and other statements. • Apple Watch: View your total portfolio and balances from your wrist. TIAA Brokerage, a division of TIAA-CREF Individual & Institutional Services, LLC, Member FINRA and SIPC, distributes securities. Brokerage accounts are carried by Pershing, LLC, a subsidiary of The Bank of New York Mellon Corporation, Member FINRA, NYSE, SIPC. TIAA-CREF Individual & Institutional Services, LLC, Member FINRA, distributes securities products. Annuity contracts and certificates are issued by Teachers Insurance and Annuity Association of America (TIAA) and College Retirement Equities Fund (CREF), New York, NY. Each is solely responsible for its own financial condition and contractual obligations.

About

MOHELA

Manage your student loans with ease. Schedule payments, view your loan history, upload important documents, and access tax information securely. Get support and repayment options for your student loans.

Highlights
  • Schedule and manage payments
  • View payment history
  • Upload forms securely
  • Access tax information
  • Secure account access
  • Messaging capabilities
Features
Read full description

Manage your MOHELA student loans and schedule payments from your mobile phone! MOHELA is dedicated to providing world-class customer service for the students whose loans we manage. As your knowledgeable and approachable go-to resource for account information and repayment options, we provide the tools to help you successfully repay your student loans. MOHELA is here to assist! Headquartered in St. Louis, Missouri, our primary focus is student loan servicing. This app provides MOHELA’s CASHLoans and FFELP loan borrowers with quick and secure account access, payment scheduling/history, form upload capability, tax information, and messaging capabilities.

Screenshots

TIAA4 screens
MOHELA4 screens

Verdict

The call

TIAA and MOHELA both sit at 4.6 stars, but that hides the real split: 36% of TIAA's written reviews are positive against 23% of MOHELA's. MOHELA's advantage is ratings volume (47K vs 8.3K). On price, rating, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.6 for TIAA against 4.6 for MOHELA. That said, the two scores are not equally well evidenced: MOHELA has 47K ratings behind it against 8.3K, so its average is the more settled of the two. Written reviews are what separate them: 36% of TIAA's written reviews are positive against 23% of MOHELA's.

UpkeepUpdate frequency

TIAA ships an update monthly, MOHELA every 5 weeks. The most recent releases landed on September 24, 2026 and September 25, 2026 respectively.

Scorecard2 real differences · 8 level
TIAA versus MOHELA: the parameters behind the verdict, then further details
ParameterTIAAMOHELA
PriceFreeFree
Rating4.6 (8.3K ratings)4.6 (47K ratings) — better
Positive reviews35.6% of reviews — better23.1% of reviews
Number of ratings8.3K47K — better
Update frequencyMonthly — betterEvery 5 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, Apple WatchiPhone, iPad, iPod
Requires iOS16.015.1 — better
Further details — not scored
Size166 MB46 MB
Age rating4+4+
DeveloperTIAAMissouri Higher Education Loan Authority

Customer experience

TIAA

All ratings8,302 ratings
Positive91.0%
Neutral3.0%
Negative5.9%
Written reviews315 reviews
Positive35.6%
Neutral18.1%
Negative46.3%

MOHELA

All ratings46,717 ratings
Positive90.8%
Neutral2.3%
Negative6.8%
Written reviews143 reviews
Positive23.1%
Neutral4.2%
Negative72.7%

User reviews

TIAA

From 8.3K App Store ratings

What we love

  • 👍 Easy to use
  • 🚀 Convenient access to accounts
  • 🔒 Secure with Face ID/Touch ID
  • 💡 Helpful for tracking investments

Room to improve

  • 🐛 Buggy and glitchy
  • 🔍 Difficult to navigate
  • 🔍 Missing key features from website
  • 🔍 Cluttered and unintuitive UI

MOHELA

From 47K App Store ratings

What we love

  • 🚀 Easy to use
  • 🚀 Convenient payment options
  • 🚀 User-friendly interface
  • 🚀 Helpful customer service
  • 🚀 Straightforward account management

Room to improve

  • 🐛 Login issues and password reset problems
  • 🐛 Inconsistent app functionality
  • 🐛 Lack of communication from the company
  • 🐛 Difficulty making payments and managing loans
  • 🐛 Poor customer service and long wait times

Bugs and requests

TIAA

Reported bugs

4 issues
  • Login issues and session expiration
  • Inconsistent display of account information
  • Unreliable check deposit functionality
  • Compatibility problems on certain devices

Requested features

5 requests
  • Add dark mode option
  • Improve performance and stability
  • Provide more customization options
  • Streamline navigation and information access
  • Integrate more advanced investment tools

MOHELA

Reported bugs

4 issues
  • App crashes and freezes frequently
  • Saved bank account information being deleted
  • Face ID/biometric login not working consistently
  • Confusing error messages and navigation

Requested features

4 requests
  • Ability to apply payments directly to principal
  • Option to view payment history and loan details within the app
  • Improved notification system to keep users informed
  • Integration of website features into the mobile app

In-app purchases

None

TIAA

No in-app purchases

None

MOHELA

No in-app purchases

Questions

Is TIAA free?
TIAA is free to download, with no in-app purchases.
Is MOHELA free?
MOHELA is free to download, with no in-app purchases.
Which has better reviews, TIAA or MOHELA?
MOHELA is rated higher. TIAA averages 4.6 out of 5 from 8.3K ratings, while MOHELA averages 4.6 from 47K ratings.
Do TIAA or MOHELA have ads?
Neither TIAA nor MOHELA shows ads.
Which is updated more often, TIAA or MOHELA?
TIAA ships an update monthly, and MOHELA every 5 weeks. Most recently, TIAA was updated on September 24, 2026 and MOHELA on September 25, 2026.

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