Fidelity is WAY better
I have one external account that is intended to fund my automatic loan payments. I’ve spoken with four different representatives, and none have been able to get the automatic payments working. I rolled my accounts over to Fidelity because its app is much more user-friendly and its advisors are more efficient. Unfortunately, I still have to call TIAA every month to make a loan payment and then transfer the funds to Fidelity. This entire process should be automated, but after five months, TIAA still hasn’t been able to resolve the issue. It’s frustrating that such a basic function requires monthly phone calls.
Show more
Disappointing if you want detailed information
Useful for general information a day after trades are complete. Not so much for detailed information such as daily price changes, whether amounts or percentages (there is a bit of this information about four clicks into the app). Prices don’t update for several hours after markets close, so it’s best to wait until the next day to find accurate updates. Charts do not work on an iPad if trying to see different time frames. Even statements don’t appear in a timely manner (after email notification they are available). Disappointing.
Show more
Mediocre At Best
Relative to Fidelity and Vanguard this app doesn’t come close to matching up. It’s disappointing that TIAA can’t do better. It’s so hard to even get YTD information to compare performance. Why is the majority of the functionality so cumbersome to access? How about plots that I can compare multiple fund performances? Functionality is short on delivery and amateurish.
Show more
Great App
This app is very useful. It does exactly what it promises. It updates account balances, and offers a lot of functionality. It’s a great supplement to the website and is much faster and easier to access. Highly recommend.
Stinks
TIAA has one of the most difficult to navigate Apps/Websites there is
Key Functionality Missing
I had expected to be able to efficiently manage our portfolio via the app but I do not see a way to do simple things like view the YTD return of specific investments, there is no way to generate an on demand statement to give me a snapshot of our portfolio, the app also lacks the functionality to transfer funds from specific plan funds into a brokerage via the manage current investments process. I can’t recommend this app given these items missing and not allowing for seamless portfolio management process.
Show more
Asset allocation Charts
TIAAs circle chart is ridiculous the numbers on the side add up to 100% but the circle chart appears to go around 270 degrees… makes no sense at all. Worthless!
Feedback
I frequently use the app and find it very helpful for various reasons. It is user friendly and convenient. Thank you!
Proud of investing!
TIAA has always made investing a seamless and effective way of saving for my future. Having the secure app makes it fun to see the growth of that investment everyday! It has been so helpful in planning my future and knocking out any worries I had about retirement! Thank you TIAA!
Terrible
The app is nice, whenever it decides to work properly. 50% of the time I get an error that says information is temporarily unavailable and i’m not able to see account information. Absolutely ridiculous
Awful
So many things wrong with this app. The last straw was when I wanted to cancel a trade I had entered, and it told me I had to log into the website to do that.
Like access, security
Like multi factor authentication for security and the ease of accessing accounts. Like the +\- on the top for quick performance view
Slow and far from intuitive
Compared to an app like Merrill Lynch or Fidelity, both which I have used,
This TIAA app is hard to navigate, hard to find useful and in many cases necessary features and just plain behind the times. TIAA should model an update that reflects the great apps of competitors.
This TIAA app is hard to navigate, hard to find useful and in many cases necessary features and just plain behind the times. TIAA should model an update that reflects the great apps of competitors.
Update not as functional.
One of the things I use on the app is the ability to look at my holdings on my IRA accounts, click on a stock and get a detailed report showing my cost basis, value, gain or loss, and transaction history. I used to get the information on my iPad, but an upgrade on the iPad app caused that to fail. I did not get too upset because I could access the information on my phone. Now, with yesterday’s update, my phone does not access that page. My phone and iPad both are running the latest iOS. Please fix this quickly!
Edit: Another thing I dislike about the app is that it is not very useful for monitoring my trading. Once I place an order, I cannot monitor to see if it is executed and at what price—especially on limit orders. I am forced to use the website to get complete information.
Edit: Another thing I dislike about the app is that it is not very useful for monitoring my trading. Once I place an order, I cannot monitor to see if it is executed and at what price—especially on limit orders. I am forced to use the website to get complete information.
Show more
Can’t trade
The app no longer is letting us trade stocks so we have to use the website, which is also difficult. We are considering leaving TIAA because of the annoying interfaces. The people are great, but the app and website are nightmares.
New Change in the App
I have used the TIAA app very frequently over the years to check balances and the developer recently corrected a problem I had experienced. It now works very well to provide the information I want quickly without too many steps. It’s very useful.
Very hard to easily see what exact investments you have
I honestly do not get the high number of starts here. I use apps from three other brokerages and this TIAA app is easily the worst. The orientation toward retirement planning is good but it's very difficult and requires many clicks to actually see the value of the various mutual find investments on a given day. Confusing and not simple to just have that displayed. Should be a very easy thing to do. Like, a button, to display all mutual find investments. Not asking for a hard things. Instead, unintuitive many clicks to maybe see the only thing I wanted to see most of the time logging in.
Show more
Not a site to review your accounts - now a site with products and promos and fluff.
How many times do I have to click to get to my account balances??? Info used to be upfront as soon as you login. Very hard to wade through the promo and cross marketing to get to what you want to see to evaluate your investments and research other stocks or funds or ratings.
Misleading
Unfortunately, TIAA includes contributions in their gain metrics and make it difficult to actually see how a fund. Makes it seem like contributions are market gains. Also buggy.
It’s ok
I’m disappointed with this app. I thought apps were supposed to be a better experience than a web browser. That’s not the case here. The one thing that I’d like to do at the close of a trading day is to see how my portfolio performed. I can do that via a web browser but I am unable to do that using the app. Surprising, yes?
Show more
