LIT by FirstBank User Reviews

LIT by FirstBank
LIT by FirstBank
First Bank of Nigeria Limited

Customer Experience

Positive experience20.0% of reviews
Neutral0.0% of reviews
Negative experience80.0% of reviews

~ Based on 25 written reviews from the US App Store.

Is LIT by FirstBank Safe?

LIT by FirstBank has mixed safety signals based on user ratings. AppsHunter Safety Score for LIT by FirstBank is 59/100.

This assessment is based on 66 user ratings, with an App Store average of 2.8/5.

Safety Analysis

43.9% of ratings point to a safe experience
3.0% of ratings suggest some concerns
53.0% of ratings point to a risky experience

~ Based on 66 App Store ratings for LIT by FirstBank.

Is LIT by FirstBank Legit?

LIT by FirstBank appears to be a legitimate app. AppsHunter Legitimacy Score for LIT by FirstBank is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Perfect

Am loving the this app this is better 100%

Awful

Awful user experience

Frustrating!

Very frustrating app. Just when I had settled into their app, had my preferences worked out, lo, a new app full of glitches. Now it's like am a new customer who has to start entering my details. It sends a code that never arrives. Therefore you can't make any headway. First Bank loves to frustrate and a new app is just a great new way to do so. Otherwise, why not upgrade. So all the information that customers fed in to ease their transactions are so totally lost? And for what? An app that does not enable transactions?
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Lagging and stressful

Y’all should fix all these glitches with your new app. OTPs take forever to be sent. The product team needs to rework the entire release

Unreliable

It has been very unreliable in the past several weeks.

F

I like the fact they finally upgraded the interface it's nice but they are still glitch that need to be fixed

Review

Total rubbish

Promises much, delivers little.

I just downloaded the app but couldn’t order a debit card using the functionality of the app. So disappointing that it looked so sleek but it’s not really useful

FBN TO THE WORLD

Fantastic update,a lot of new advance features and user friendly.

Pin retry exceeded

I can’t sign up, show me pin retry exceeded
Why

What a shame

When you use apps like OPay, then you realise how mediocre Lit is. What a useless, non functional mobile banking app. You will think that after many years, this app will live up to standard, Nop! It’s the same slow, sluggish and totally unusable app..
OPay, Kuda, and the original First Bank Apps are super good. I will be sticking to these for now.
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Very bad

Am really fraustrated using this app. It takes a year or even more to log into your account and the customer supports are not responsive.

This app is not ready to be launched

It’s too slow, I attempted a transfer and I couldn’t even pull up the option to select the account I want to transfer from!

Make first mobile better

I think first bank needs to upgrade their IT tech better than going around to create new app ...

Can’t sign I

Anytime I’m trying to sign in, I get an error message saying oops something went wrong this is on us please try again, why?

Upgrade The First mobile app

I personally think first bank of Nigeria building another app is not a good idea why not upgraded the first mobile app to a better standard instead and all the features in lit added to it and even more features

Referral number

I downloaded this app trying to sign in it keeps asking for referral number, what referral number do you people expect us to put there?

Awesome App

It’s an awesome app with great functionality.

Can’t login

This app is a mess ,trying to login telling me something went wrong,thank God I still have my Firstbank app.please stop given us work in progress app

I got hacked

Somebody hacked my first bank account by opening the lit app, he was able take money out from my account and now I can’t do anything because I don’t have the username