so much good
The clothes looked very similar to the pictures shown on the app, which was a pleasant surprise. The fabric quality was decent for the price, and the fit was accurate according to the size chart. I especially liked the modern designs and stylish collection.
Delivery took a little longer than expected, but the products arrived in good condition. Overall, if you’re looking for fashionable and budget-friendly clothing, Littlebox is definitely worth trying. I would order from them again.
Best one
Very bad service
Response from developer
Hi! Thank you so much for taking the time to share this with us! We'd love to look into this further and make sure you have the best experience with us. Please reach out via Support in your Littlebox account (littleboxindia.com/account) or write to us at cx@littleboxindia.com with a few details, and our team will get back to you on priority.
Worst and pathetic response
I accidentally selected XS while placing my order, and I realized the mistake almost immediately. Within one minute of placing the order, I contacted Little Box through their WhatsApp support/help system and specifically requested them to change the size before dispatch.
Despite contacting them practically immediately, no one took action on my request, and the order was eventually dispatched in the wrong size.
What is the purpose of having a customer support/WhatsApp help system if an urgent and extremely simple request made within one minute cannot be addressed before dispatch? I understand that orders may get processed quickly, but in this case, I notified them almost immediately after placing the order, giving them a clear opportunity to correct the mistake.
This experience has been extremely frustrating and makes me question the effectiveness of Little Box’s customer support. A brand should not only focus on taking orders but should also provide responsive and responsible customer service when customers reach out promptly.
Very disappointed with Little Box. I expected much better customer support.
Response from developer
Hi! Thank you so much for taking the time to share this with us! We'd love to look into this further and make sure you have the best experience with us. Please reach out via Support in your Littlebox account (littleboxindia.com/account) or write to us at cx@littleboxindia.com with a few details, and our team will get back to you on priority.
I love the quality of this app dress etc ❤️🩹
Littlebox.
best outfits ever
Extremely disappointing customer experience.
Because of their complete lack of customer support, I was left with a product I couldn’t use and ultimately had to throw it away. The issue wasn’t the wrong size. It was the company’s indifference after the sale.
A brand isn’t judged only by its products but by how it treats customers when something goes wrong. Unfortunately, Little Box failed on every front. If you value responsive customer service and accountability, I’d think twice before ordering from them.
Response from developer
Hi! Thank you so much for taking the time to share this with us! We'd love to look into this further and make sure you have the best experience with us. Please reach out via Support in your Littlebox account (littleboxindia.com/account) or write to us at cx@littleboxindia.com with a few details, and our team will get back to you on priority.
Great Collection and Good Quality
Loved it!
I was truly impressed by their prompt response, understanding approach, and excellent customer support. It’s rare to see such efficient service, and this experience has made me trust the brand even more. Highly recommended for both their products and outstanding customer care!
Loving this one
Worst Service ever
Firstly, they don’t really offer a proper return option. If you’re unhappy with a product, you can’t simply return it for a refund—you can only exchange it for another item. So it’s not really a return policy, it’s an exchange-only policy.
The sizing was also inaccurate. The outfit I ordered was much tighter than expected, so I requested an exchange. I even paid the additional amount required for the replacement item.
When the pickup was scheduled, I had kept the parcel with my neighbour and informed the delivery executive to collect it from there since I wasn’t home. He didn’t even ring the neighbour’s doorbell and marked the pickup as unsuccessful. After that, my exchange was cancelled, leaving me with the original parcel. I’ve already paid the extra amount for the exchanged item, received no refund, and still have the original product.
The worst part is the customer service. I’ve been trying to contact them for months through every available channel, but I’ve received no response whatsoever. There is no proper customer support to resolve issues.
I would strongly advise against ordering from Little Looks unless you’re absolutely certain about your size and know you won’t need a return or exchange. If anything goes wrong, don’t expect any support.
Response from developer
Hi! Thank you so much for taking the time to share this with us! We'd love to look into this further and make sure you have the best experience with us. Please reach out via Support in your Littlebox account (littleboxindia.com/account) or write to us at cx@littleboxindia.com with a few details, and our team will get back to you on priority.
Review
The app is super easy to use, and finding outfits is quick and hassle-free. 📱💕 The product pictures are really nice, and most of the items look just like they do in the photos. The quality is pretty good for the price, and the fits have been great for me. 👗💯
The prices are reasonable, and the sales and discounts make shopping even more fun. 🤑🩷 Delivery has been smooth overall, although I wish some orders arrived a bit faster. 🚚 But honestly, the wait is worth it when the outfits are this cute! ✨
One thing I’d love to see is even more size options and customer reviews with photos, because that would make shopping even easier. 🙌
Overall, Little Box is such a fun app for anyone who loves trendy fashion without spending a fortune. 💃💖 Definitely one of my go-to shopping apps. Keep dropping those amazing collections! 🛒🔥
Review
Excellent Shopping Experience- Stylish, Reliable & Worth It!
Good
Love this apps
Review
Greatt app
Wrong parcel recived
I initially received the product in a damaged condition. Therefore, on 14 June, I raised a request for an exchange, which was approved. On 17 June, I received a call from Blue Dart informing me that a replacement parcel had arrived. Since I was not at home at the time of delivery however i had informed my Aunty to received the parcel.
However, when I returned home and checked the delivered package, I discovered that it was not my replacement order from Little Box. Instead, I received a parcel belonging to Nykaa. This was extremely disappointing, especially since the order was meant to be my birthday outfit.
I immediately tried contacting both Blue Dart and Little Box to report the issue, but I was unable to get any response. I then raised another exchange request, explaining that I had received the wrong parcel. Unfortunately, when the delivery executive arrived, he refused to accept the package, stating that it was not the same parcel that had originally been returned. I had already informed your team that I had received an incorrect parcel due to a delivery mix-up.
At this point, I do not want any further exchanges or complications. I simply request that you investigate this matter and send me my correct Little Box order as soon as possible.
I would appreciate your prompt attention and resolution to this issue.
Response from developer
Hi! Thank you so much for taking the time to share this with us! We'd love to look into this further and make sure you have the best experience with us. Please reach out via Support in your Littlebox account (littleboxindia.com/account) or write to us at cx@littleboxindia.com with a few details, and our team will get back to you on priority.
