Bad Experience with the received product
I am a regular buyer of Dot & Key sunscreen. In my recent order, the shipping box was tampered, taped with a temporary cello tape and both the boxes inside were empty. Tried to communicate multiple times, no source of communication except of talking to their BOTS. Undoubtedly products were good that’s why I have ordered third time in a row in 6 months, but feeling sorry for the delivery service mishandling. Whose responsibility lies with the delivery?? Undoubtedly the products are good but services are worst.
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Oily skin Face wash amazing
“I have been using Dot & Key products for a few weeks and my experience has been quite positive. The products are lightweight, easy to apply, and suitable for daily skincare. I particularly like how they keep my skin hydrated without feeling greasy. The packaging is attractive and user-friendly. While results may vary depending on skin type, I noticed an improvement in my skin’s texture and overall appearance. The pricing is reasonable for the quality offered. Overall, Dot & Key is a good skincare brand worth trying.”
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Easy navigation and smooth
Been using this app for a while now and must say it’s such an easy and smooth running app. No such regular glitches. Everything is clearly mentioned and the customer support is also very effective. Such a nice beauty shopping experience fr <3
Average
I placed an order for Dot & Key sunscreen, and after a few days, the status was updated to “Delivered” even though I had not received the package or any call from the delivery person. After communicating with the support team, the product was resent to me. However, despite ordering two sunscreens, I received only one item.
This experience has been quite disappointing due to the repeated delivery and order issues. More than any other app, I have been using this one regularly to track my orders, so I expected a smoother and more reliable service.
This experience has been quite disappointing due to the repeated delivery and order issues. More than any other app, I have been using this one regularly to track my orders, so I expected a smoother and more reliable service.
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Fraud in name of buy one get one
They show that its buy one get one but you will receive only one product instead….later their customer care will not pick up ypur call nor will they accept return and gibe refund.. instead they will give reason that in order to get buy one get one free you should add other product to card….if such is case you should mention it properly while purchasing . Full manipulation under name of brand.
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