About
Manage your medical insurance benefits seamlessly with this digital companion. Access your e-card, submit claims, track approvals, and find network providers. Offers virtual consultations and online pharmacy orders for eligible users.
What's New in Liva UAE
1.1.6
August 24, 2026
We send regular updates with performance improvements and bug fixes. Keep the app updated for the best experience.
FAQ
What is Liva UAE?
Liva UAE is a digital companion app designed exclusively for Liva Group medical insurance customers in the UAE. It provides secure access to manage healthcare benefits, including digital e-cards, claims submission, and pre-approval tracking.
How do I access my medical services with Liva UAE?
You can access core medical services by tapping 'My Health' on the home screen. This includes viewing your digital e-card, submitting reimbursement claims, tracking claim status, and checking pre-approval status for medical services.
Can I find doctors and pharmacies through Liva UAE?
Yes, the app features a 'Provider Search' function that allows you to quickly locate the nearest network hospitals, clinics, diagnostic centers, and pharmacies.
Does Liva UAE offer virtual doctor consultations?
Yes, for eligible TruDoc users, Liva UAE offers TeleDoc Consultations. You can get virtual medical consultations with certified doctors directly through the app, skipping the waiting room.
How secure is my data with Liva UAE?
Liva UAE prioritizes your privacy and security. Your sensitive medical and personal data is protected using advanced security technology, and you are prompted to update your password on first login for added security.
What devices does Liva UAE support?
Liva UAE is available on iPhone, iPad, and iPod devices. It is designed for a seamless mobile experience across these Apple platforms.
When was Liva UAE last updated?
The latest version of Liva UAE, version 1.1.6, was last updated on August 24, 2026. This indicates regular updates to improve functionality and security.
What is the user rating for Liva UAE?
As of the latest data, Liva UAE has a rating of 1.0 stars from 1 rating. This suggests a very limited user base or potential for improvement based on early feedback.
