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MyNeuron App

MyNeuron App

by Neuron L.L.C

63 ratings
13 reviews
💪 Health & Fitness
🏥 Medical
Free

Details

  • Released
  • Updated
  • November 12, 2015
  • April 21, 2026

Features

Developer

Neuron L.L.C
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MyNeuron App screenshot #1 for iPhone
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MyNeuron App screenshot #7 for iPhone
iphone
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About

Access your health insurance benefits easily. View policies, claims, and family cards. Submit reimbursement requests and find healthcare providers. Get advice from a health advisor and book appointments.

✓View insurance policy and membership info
✓Access family insurance cards
✓Track previous claims and transactions
✓Download network files and benefit tables
✓Submit reimbursement and drug requests
✓Consult a health advisor for diagnosis
✓Search for hospitals, clinics, and doctors
✓Book appointments with health providers
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What's New in MyNeuron App

3.4.47

April 21, 2026

Stability improvements and performance optimizations.

User reviews

Most RecentHighest RatedLowest Rated

App font

The apps font is very small and hard to see
NOmade AbcNOmade Abc

Response from developer

Hi, thank you for your feedback. We appreciate your input and regret that your experience did not meet your expectations. We are dedicated to improving the app and would like to discuss your concerns further. Please reach out to us at customercare@neuron.ae or contact our customer care team at 800-4408. Thank you.

Absolutely useless

Approximately half the functionality isn’t there (click to make appointment, nothing loads) can’t show your network list… the coverage network itself is only slightly better absolutely impossible to manage your health via this app
OriginalpinkOriginalpink

Very bad insurance, they reject everything

They reject everything
BasJorBasJor

Response from developer

Dear Member, thank you for your feedback. For us to investigate further into the concerns raised we would need further details e.g., insurance card no, etc., so we kindly request you to contact our 24x7 customer care team on 8004408 and we would be happy to help. Thank you.

Much better insurances out there

Not a insurance I would recommend
Samah81Samah81

Response from developer

Dear Ma'am Samah, we thank you for your feedback and we apologize for any inconvenience. We would certainly like to know the reason for your dissatisfaction and promptly address the same. Accordingly, we request you to email us your contact details (mobile no.) along with your insurance card number at customercare@neuron.ae and provide a brief description of your concern or alternatively you can contact our 24/7 support team on 8004408 and we would be happy to help. Thank you.

Maha Amin

The app has limited functions, it fiesn’t allow you upload claims or check progress of approvals.
Tap the frog12345Tap the frog12345
See 8 more reviews

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FAQ

What can I do with MyNeuron App?

MyNeuron App allows you to view your insurance policy, membership details, and family cards. You can also track claims, download benefit tables, submit reimbursement requests, consult a health advisor, find healthcare providers, and book appointments.

Is MyNeuron App free to use?

Yes, MyNeuron App is available for free download and use. It does not require any payment to access its core features.

Does MyNeuron App have ads?

No, MyNeuron App does not contain advertisements. Users can enjoy an ad-free experience while managing their health insurance and healthcare needs.

What devices support MyNeuron App?

MyNeuron App is compatible with iPhone, iPad, and iPod devices. It is designed for the iOS ecosystem.

How often is MyNeuron App updated?

The latest version of MyNeuron App is 3.4.45, last updated on January 30, 2026. Updates typically include new features and bug fixes to improve user experience.

What is the age rating for MyNeuron App?

MyNeuron App has an age rating of 4+, making it suitable for a wide range of users. This indicates it contains minimal or no mature content.

Where can I find my insurance policy details in MyNeuron App?

You can view your insurance policy and membership information directly on the main dashboard of MyNeuron App. It also provides access to family insurance cards.

Can I get a diagnosis from MyNeuron App?

MyNeuron App offers access to a Mayo Clinic health advisor who can provide diagnostic advice. This feature helps users understand potential health concerns.