Unfriendly Application or website!
If you don’t write a password of exactly 12 characters nothing will work!!
Response from developer
Jocelyne, we're sorry that you had an unpleasant experience. Your feedback is important to us. Please email us at customercare@neuron.ae with your card number, Emirates ID and contact details so we can reach out to you to address the concern raised. For urgent assistance, please contact our customer care team at 800-4408, available 24/7. Thank you!
Poor interface
The app constantly displays ‘No Data’ error and is generally clunky and not user friendly
App font
The apps font is very small and hard to see
Response from developer
Hi, thank you for your feedback. We appreciate your input and regret that your experience did not meet your expectations. We are dedicated to improving the app and would like to discuss your concerns further. Please reach out to us at customercare@neuron.ae or contact our customer care team at 800-4408. Thank you.
Awful
Nothing works. Unprofessionally designed. Not well supported. Develop a decent app - you are an insurance provider after all!
Absolutely useless
Approximately half the functionality isn’t there (click to make appointment, nothing loads) can’t show your network list… the coverage network itself is only slightly better absolutely impossible to manage your health via this app







