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SmartCare by Cigna

SmartCare by Cigna

by Cigna Corporation

31 ratings
51 reviews
💪 Health & Fitness
🏥 Medical
Free

Details

Released
June 16, 2021
Updated
October 28, 2026

Features

Developer

Cigna Corporation
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About

Manage your Cigna health benefits with ease. Find doctors, track claims, access exclusive offers, and consult with physicians remotely. Features a revamped, intuitive interface for a seamless experience.

✓Seamless registration and login
✓Doctor search and provider lookup
✓Claims tracking and submission
✓Access to Table of Benefits
✓Digital healthcare ID cards
✓Telehealth consultations
✓Exclusive health offers
Show original description
+1

What's New in SmartCare by Cigna

2.0.9

October 28, 2026

Technical Enhancements

User reviews

Most RecentHighest RatedLowest Rated

Add to Apple Wallet not working

The “Add to Apple Wallet” feature is not functioning on iOS 27 and iOS 27.0.1. Although the option appears available within the app, attempting to add a health card to Apple Wallet consistently fails without completing the process.
Bbemanojb

Bugs, Crashes, slow app

The app doesn’t work properly, takes a lot of time to login, a lot of bugs, crashes, did not manage to submit the reimbursement through the app, had to apply from the desktop website
Aart.air

Make loading little fast

I am really annoyed with this landing page.. every time I open the app, I have to swipe 3-4 times , click on login button again. Painful

If I enable FaceID, why don’t you let me go inside the app quickly. Why is this welcome screen again and again?

Very annoying experience.
Iiloveinfinity

Sign in doesn't work

UAE is not the whole of Middle East. Can't even sign in. Cheapening out on user experience is very telling about Cigna. The best thing about the company is their sales team 😞
___Abz__

Password

Even after changing password the app doesn’t login and shows wrong username or password.😓
AAbu146
See 46 more reviews

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FAQ

What is SmartCare by Cigna?

SmartCare by Cigna is a mobile application designed exclusively for Cigna Insurance Middle East customers with SmartCare plans. It allows users to manage their health benefits, find doctors, track claims, and access exclusive offers.

How do I register for SmartCare by Cigna?

You can register quickly using your Emirates ID or Neuron ID. For added convenience, the app also supports simplified login via UAE Pass, making access faster and more secure.

Can I track my insurance claims with SmartCare by Cigna?

Yes, the app allows you to submit and monitor your claims in real-time. You can easily track the status of your submitted claims directly through the application.

Does SmartCare by Cigna offer telehealth services?

Yes, SmartCare by Cigna provides telehealth services via TruDoc. This allows you to consult with doctors anytime, anywhere, from the comfort of your home or office.

Where can I see my coverage details in SmartCare by Cigna?

You can easily view and understand your coverage details by accessing the 'Table of Benefits' within the app. This section provides a clear overview of your plan's benefits.

Can I download my healthcare ID card on SmartCare by Cigna?

Yes, you can download your healthcare ID cards directly to your digital wallet. This ensures your insurance details are always handy when you need them.

Is SmartCare by Cigna available on Android devices?

The app is currently supported on iPhone and iPad devices. It is not specified if it is available on Android devices in the provided data.

Does SmartCare by Cigna have ads?

No, the application does not contain advertisements. It is designed to provide a seamless and uninterrupted user experience for managing health benefits.