Free

Details

  • Released
  • Updated
  • June 16, 2021
  • May 5, 2026

Features

SmartCare by Cigna screenshot #1 for iPhone
SmartCare by Cigna screenshot #2 for iPhone
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SmartCare by Cigna screenshot #5 for iPhone
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About

Manage your Cigna health benefits with ease. Find doctors, track claims, access exclusive offers, and consult with physicians remotely. Features a revamped, intuitive interface for a seamless experience.

Seamless registration and login
Doctor search and provider lookup
Claims tracking and submission
Access to Table of Benefits
Digital healthcare ID cards
Telehealth consultations
Exclusive health offers
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What's New in SmartCare by Cigna

2.0.7

May 5, 2026

Minor enhancements and bug fixes

User reviews

Make loading little fast

I am really annoyed with this landing page.. every time I open the app, I have to swipe 3-4 times , click on login button again. Painful

If I enable FaceID, why don’t you let me go inside the app quickly. Why is this welcome screen again and again?

Very annoying experience.

Password

Even after changing password the app doesn’t login and shows wrong username or password.😓

Customer care

Customer care very slow, it is almost 7 minutes hearing your call is important us. Still no answer

slow app - sign up doesn’t work

registered member of cigna, the sign up doesnt work!

Bad experience

This app need too much work to be usable.

- loading takes long time
- i am not able to download any documents
- there is no contact us email to send questions, you need to chat with automated chat bots

Developer apps

FAQ

What is SmartCare by Cigna?

SmartCare by Cigna is a mobile application designed exclusively for Cigna Insurance Middle East customers with SmartCare plans. It allows users to manage their health benefits, find doctors, track claims, and access exclusive offers.

How do I register for SmartCare by Cigna?

You can register quickly using your Emirates ID or Neuron ID. For added convenience, the app also supports simplified login via UAE Pass, making access faster and more secure.

Can I track my insurance claims with SmartCare by Cigna?

Yes, the app allows you to submit and monitor your claims in real-time. You can easily track the status of your submitted claims directly through the application.

Does SmartCare by Cigna offer telehealth services?

Yes, SmartCare by Cigna provides telehealth services via TruDoc. This allows you to consult with doctors anytime, anywhere, from the comfort of your home or office.

Where can I see my coverage details in SmartCare by Cigna?

You can easily view and understand your coverage details by accessing the 'Table of Benefits' within the app. This section provides a clear overview of your plan's benefits.

Can I download my healthcare ID card on SmartCare by Cigna?

Yes, you can download your healthcare ID cards directly to your digital wallet. This ensures your insurance details are always handy when you need them.

Is SmartCare by Cigna available on Android devices?

The app is currently supported on iPhone and iPad devices. It is not specified if it is available on Android devices in the provided data.

Does SmartCare by Cigna have ads?

No, the application does not contain advertisements. It is designed to provide a seamless and uninterrupted user experience for managing health benefits.