App font
Response from developer
Hi, thank you for your feedback. We appreciate your input and regret that your experience did not meet your expectations. We are dedicated to improving the app and would like to discuss your concerns further. Please reach out to us at customercare@neuron.ae or contact our customer care team at 800-4408. Thank you.
Absolutely useless
Very bad insurance, they reject everything
Response from developer
Dear Member, thank you for your feedback. For us to investigate further into the concerns raised we would need further details e.g., insurance card no, etc., so we kindly request you to contact our 24x7 customer care team on 8004408 and we would be happy to help. Thank you.
Much better insurances out there
Response from developer
Dear Ma'am Samah, we thank you for your feedback and we apologize for any inconvenience. We would certainly like to know the reason for your dissatisfaction and promptly address the same. Accordingly, we request you to email us your contact details (mobile no.) along with your insurance card number at customercare@neuron.ae and provide a brief description of your concern or alternatively you can contact our 24/7 support team on 8004408 and we would be happy to help. Thank you.
Maha Amin
Useless app
FAQ does not work , search for hospitals shows no data found ?
I think they’ve abandoned this app?
2) I cannot make an enquiry or complaint because you require “type” to be entered, but there is no option in either page within the app...
