MyNeuron App User Reviews

Name: MyNeuron App
Rating: 3.03175 (63 reviews)

MyNeuron App

Neuron L.L.C

💪 Health & Fitness

🏥 Medical

Customer Experience

Positive experience7.7% of reviews

Neutral0.0% of reviews

Negative experience92.3% of reviews

~ Based on 13 written reviews from the US App Store.

Is MyNeuron App Safe?

MyNeuron App has mixed safety signals based on user ratings. AppsHunter Safety Score for MyNeuron App is 63/100.

This assessment is based on 63 user ratings, with an App Store average of 3.0/5.

Safety Analysis

47.6% of ratings point to a safe experience

7.9% of ratings suggest some concerns

44.4% of ratings point to a risky experience

~ Based on 63 App Store ratings for MyNeuron App.

Is MyNeuron App Legit?

MyNeuron App appears legitimate, with a few gaps. AppsHunter Legitimacy Score for MyNeuron App is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

App font

The apps font is very small and hard to see

NOmade Abc

a year ago

Response from developer

Hi, thank you for your feedback. We appreciate your input and regret that your experience did not meet your expectations. We are dedicated to improving the app and would like to discuss your concerns further. Please reach out to us at customercare@neuron.ae or contact our customer care team at 800-4408. Thank you.

Absolutely useless

Approximately half the functionality isn’t there (click to make appointment, nothing loads) can’t show your network list… the coverage network itself is only slightly better absolutely impossible to manage your health via this app

Originalpink

2 years ago

Very bad insurance, they reject everything

They reject everything

BasJor

3 years ago

Response from developer

Dear Member, thank you for your feedback. For us to investigate further into the concerns raised we would need further details e.g., insurance card no, etc., so we kindly request you to contact our 24x7 customer care team on 8004408 and we would be happy to help. Thank you.

Much better insurances out there

Not a insurance I would recommend

Samah81

3 years ago

Response from developer

Dear Ma'am Samah, we thank you for your feedback and we apologize for any inconvenience. We would certainly like to know the reason for your dissatisfaction and promptly address the same. Accordingly, we request you to email us your contact details (mobile no.) along with your insurance card number at customercare@neuron.ae and provide a brief description of your concern or alternatively you can contact our 24/7 support team on 8004408 and we would be happy to help. Thank you.

Maha Amin

The app has limited functions, it fiesn’t allow you upload claims or check progress of approvals.

Tap the frog12345

5 years ago

Useless app

No informations available for hospital or clinics and coverage 👎🏼

Belshalat

6 years ago

FAQ does not work , search for hospitals shows no data found ?

That’s the basics this app should cover developers need to be invest and make this better immediately as it deals with peoples health

Kevin76522

6 years ago

I think they’ve abandoned this app?

1) I cannot download my schedule of benefits due to an “error”

2) I cannot make an enquiry or complaint because you require “type” to be entered, but there is no option in either page within the app...

notnauk

6 years ago

Services and information

Services and information are not available in detail and the inability to add a new person in the family and some of the family's beneficiaries are not available by their names.

Outlwze