Unable to log in
Have tried everything to log in. Got the email to reset my password and when I do that the app flashes and never opens. Now account is locked. Tried this over a year ago and gave up trying again now and still same thing. Will get me another way to track and check my glucose since this is impossible
App needs major overhaul!
I have been using Livongo since March 2023, and I’m happy with the tools I was sent like the blood pressure monitor and scale that record results in my phone app. I also like that I can set reminders to take my blood pressure and weight. That was okay in 2023, but you should be more advanced in 2026!
MAJOR CONS:
1. Neither my BLOOD PRESSURE or WEIGHT, which are both imported to the Livongo app via your equipment, can be shared with Apple Health. This means that I cannot share information with my doctor because a simple email of the information your app downloads does not work to get in touch with my medical institution. I need the data to be shared with Apple Health in order to place it in the proper app to be shared with my doctor.
2. Food logging is clunky and needs improvement! Your app does not allow for recipe building, favorite foods and recipes, or barcode scanning. Many apps are now equipped with AI, which do a pretty good job of using a picture to analyze nutrition, especially if someone has entered the meal prior. In order to log a salad, I have to put every single item in separately. This is not how to get follow-through for food logging!
3. I am going to call my insurance company and see if they have another app based program that I can use because I am not getting very much out of Livongo for the price that they are paying.
MAJOR CONS:
1. Neither my BLOOD PRESSURE or WEIGHT, which are both imported to the Livongo app via your equipment, can be shared with Apple Health. This means that I cannot share information with my doctor because a simple email of the information your app downloads does not work to get in touch with my medical institution. I need the data to be shared with Apple Health in order to place it in the proper app to be shared with my doctor.
2. Food logging is clunky and needs improvement! Your app does not allow for recipe building, favorite foods and recipes, or barcode scanning. Many apps are now equipped with AI, which do a pretty good job of using a picture to analyze nutrition, especially if someone has entered the meal prior. In order to log a salad, I have to put every single item in separately. This is not how to get follow-through for food logging!
3. I am going to call my insurance company and see if they have another app based program that I can use because I am not getting very much out of Livongo for the price that they are paying.
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Critical Flaw that dev could fix
This app does not let you remove readings from your history. I use it to track my own Blood Pressure, but occasionally my wife uses the meter to spot check herself. My data and hers are combined and I CANNOT clear her readings from mine
Food logging needs LOTS OF WORK.
I like the ability to see my vitals and activity at a glance, but your food logging leaves much to be desired and is extremely frustrating. Finding things you eat is like pulling teeth, takes forever and then isn’t accurate a calorie or nutritional information, forcing the user to have to figure it out. Very unnecessary and makes me not want to use the app at all. Honestly, it seems that whoever designed and updates the food logging does not live in the same universe as the people who actually need and use the app.
1. It is like pulling teeth to find common items. Example: milk…you have to scroll down to find basic 2% milk. Here’s a hint. The vast majority of people go to the grocery store and buy either whole, 2%, 1% or skim milk…those should be at the top of your list when someone types “milk”, not some 3.4% organic something or other…
2. Basic menu items at restaurants.
Example:Chili’s baby back ribs…it’s the most popular item on arguably one of the most popular chains in the country, but nowhere to be found on your app.
This app has been out for a long time and with the tools available There is really no excuse for this feature not being better than it is.
1. It is like pulling teeth to find common items. Example: milk…you have to scroll down to find basic 2% milk. Here’s a hint. The vast majority of people go to the grocery store and buy either whole, 2%, 1% or skim milk…those should be at the top of your list when someone types “milk”, not some 3.4% organic something or other…
2. Basic menu items at restaurants.
Example:Chili’s baby back ribs…it’s the most popular item on arguably one of the most popular chains in the country, but nowhere to be found on your app.
This app has been out for a long time and with the tools available There is really no excuse for this feature not being better than it is.
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Useless Bugs
It won’t even let me log in. Kind of pointless to sync to TelaDoc app when it keeps cycling me to login after putting in my credentials.
Food logging feature is awful
It is too hard to log a meal in this app. I have to find every ingredient, no option to build and save a meal or recipe. So if I can find and log the ingredients, I have to do it all over again if I eat the same thing the next day. It doesn’t even show recently tracked items. On top of this, the app constantly errors out when trying to log. Too buggy and difficult to work with. Other apps do this much better.
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The worst
They couldn’t just leave it alone.
Great Enhancement for food selection, can I have Fav’s?
I appreciate the enhancements! Could I now get the ability to save my favorites for the foods that I frequently select with saved measurements? Thank you!
Password Problems
Like a lot of apps, change your password then try to use the app with the new password and it does not work locking you out after a few tries. So frustrating.
No Apple Health Sync
App works fine, but does not sync blood pressure with Apple Health which should be basic functionality in a modern health app.
App broken
App tells me to update to latest and send me to app store where there is no update. Can not use the service at all
Update not available
Says to update but no update available for 17 pro max. Can’t get into the app.
Livongo app
The app was working just fine before the update now that it has been update. I can no longer use the app.
Won’t update on iPhone or iPad
Was ok until it needed an update now it won’t update and I can’t use the application.
Update not available
The app ask to be updated, but there is no update can’t even use the app anymore. Deleted and reinstalled same issue
Cannot access
No longer able to access the app. It tells me I need to get the update, but when I go to the App Store there is no update available and sends me back to the app, which then tells me I need to update…
Not updating
I pushed the button to update the app but it wouldn’t update.
Apps
This is a great app. It has thousands of foods in its files that tells you all your daily calories
Can’t update app
No updates for app and app will not open
Oh no!
My update isn’t working. Now I’m afraid I’ve lost my data.
