Manage your prepaid card account on the go. Load funds, pay bills, track transactions, and send money securely and quickly. Find nearby locations for cash withdrawals and fund loading.
What We Love
- 👍 Free card ordering and shipping
- 👍 Direct deposit with faster paycheck access
- 👍 Convenient money loading at 7-11
- 👍 PayPal transfers supported
- 👍 Free bill pay feature
- 👍 Free ATM withdrawals at 7-11
- 👍 Helpful customer service (for some)
- 👍 Works as expected (for some)
Room to Improve
- 😞 App not working at all
- 😞 Website not working
- 😞 Rewards feature broken
- 😞 Cannot access savings account
- 😞 Long hold times for customer service
- 😞 System errors without clear solutions
- 😞 Cannot set up account
- 😞 Scam accusations
- 😞 Card not working
- 😞 Account locked without reason
- 😞 Money held hostage
- 😞 Fraud claims not approved
- 😞 High fees for transactions and reloads
- 😞 Identity theft concerns
- 😞 App glitches and unreliability
- 😞 Cannot activate card
- 😞 Requesting excessive personal information
- 😞 Refund delays
- 😞 Customer service unhelpful and rude
- 😞 App crashes and freezes
- 😞 Mobile check load failures
- 😞 New update broke features
- 😞 Tedious service and activation process
- 😞 Cannot reset password easily
- 😞 Data mining concerns
