LOFT Living Reviews: Is It Legit?

Customer Experience

Positive experience3.2% of reviews
Neutral6.5% of reviews
Negative experience90.3% of reviews

~ Based on 719 written reviews from the US App Store.

What users say about LOFT Living

Is LOFT Living Safe?

LOFT Living appears safe based on user ratings. AppsHunter Safety Score for LOFT Living is 86/100.

This assessment is based on 20,410 user ratings, with an App Store average of 4.3/5.

Safety Analysis

82.6% of ratings point to a safe experience
3.7% of ratings suggest some concerns
13.7% of ratings point to a risky experience

~ Based on 20,396 App Store ratings for LOFT Living.

Is LOFT Living Legit?

LOFT Living appears to be a legitimate app. AppsHunter Legitimacy Score for LOFT Living is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Barely functioning

A terribly designed app that is nearly impossible to interact with

Horrible user experience

Horrible UX that never works properly. Garbage app.

Newest update is trash

The newest update doesn’t allow you log into at all. You can’t even login online. Something is wrong with this app. Please fix it.

Awful UI

Awful Ui, very slow, I have to log in everyone time.

Not user friendly

This app is not user-friendly at all. I’m having trouble deleting messages, and it’s unclear if there’s even an option to do so. Navigating the app is frustrating, and contacting my leasing office directly is not easy. Definitely needs improvement!

It’s okay

This app generally works well for payments, however I wish there was a way to clear notifications as there doesn’t currently seem to be a way to do so.

Great app for ADL

Great as a few flaws but works good overall!!!

Email change doesn’t work

Essential features such email change don’t work. Still getting “Pending” status after confirming email.

Clearly people who wrote this app are vibecoders.

Bugged App

App will state it’s lost WIFI connection when you actually haven’t. It’s got lots of bugs when you click on documents or try to scroll it freezes or just brings you back to the home page. Terrible app boasting as a premium service

Bad software, okay idea

Everything is so slow. Clicking out of an “email” takes like 4 seconds for it to load the page, it sets you back to the main page so then you need to load the next page then the email then out of the email again. When you have a positive account balance it doesn’t make that clear. I haven’t even really used the app so I’m sure there are other issues but it being slow to respond is really annoying.
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Rewards don’t work

As title says.

Slow and over complicated

Forced to use this app by my apartment management. It is bizarrely slow and seems over engineered. It’s constantly making me log in again which is a multi step process for some reason. Stupid.

Face ID doesn’t work

Requires me to log in with a password every time

Works fine for me - but greedy Card fees, have to use Checking to be reasonable

It’s a convenient and good idea for an app, but there are some issues like the overpriced surcharge for paying by card - you HAVE TO pay by check in order to avoid outrageous fees - there is still a small fee, but it’s reasonable considering. The maintenance service requests works very well, and my workers respond very quickly in my building, so I’m happy with that part. Just need some improvements. I have never had any login issues like others have reported, so maybe take those 1-star reviews with a grain of salt
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Ripoff

They charge a $15 convenience fee for every single transaction ran through their system. Even smaller transactions for charges that post mid-month or later than the rent charge. You’re going to be effectively paying a 30-40% Apr given smaller transactions. Completely distasteful, especially because this app is used by lower-income households being gouged and abused by this predatory practice
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horrible slow interface

yeah cant even split payment. i wouldve thought any rent app would have a split pay interface if i have 3 other roomates. ever since my apartment management switched over i am disappointed again and again with this app. nothing but trouble :(

Annoying and bad experience

The app always asks for my phone number and email even though I’m signed in already, it shows random amount of rent almost every two days. While logging in it doesn’t even login properly, it always refreshes itself for no reason. A very bad experience with this app!!! The app is full of glitches!!!!
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Inconsistent, full of ads and bloatware

I’m forced to use this app for my Apt complex. You have to constantly re-sign in to establish who you are, there was some sort of lag on the 1st that had me in a queue waiting to get to the main area.

A constant barrage of ads to attempt to get you to do some sort of “build your credit” schemes while trying to get to the payment area.


Sadly, it’s the necessary evil in order to pay my rent but it’s a terrible app with a terrible interface that can be confusing at times. Hard pass.
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Clunky, slow, horrible UI

I loathe this app. 68 messages in the inbox (because of apartment spam that has nothing to do with me?) you can’t just select all and delete. You have to click on every single one, wait while it loads, then exit out. Same exact thing for community wall posts. The app is so bad it makes me like my apartment management less.
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Worst Pay App Ever

I go to my payment center and It doesn’t let me pay my rent, I message people and never get responses, I call and get ignored, and then when I find out it’s charging me like $98 in fees to pay on this app !? #1 F the property for using this POS app and #2 F whoever came up with this stupid app