High score scams
Any posts you read with a high score are scams. Either bots or management. This App sucks. I mean it’s bad. Doesn’t remember log in no matter what you do. Doesn’t bother to save default settings that you choose for payments. For the life of me I can’t figure out why communities can’t manage their own payments and use these apps instead. I’m sure communities have to pay some sort of fee. Why do that? Damn I never wished to pay by check so bad in my life.
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Category: turned scammy
Changed their UI (New Payment Experience) to try to make you think the only option to pay is via a credit/debit card which charges you a “convenience” fee (for credit card fees, I assume?). “Other payment options” for the previously saved payment info should not have to be an extra step to find your existing payment setup.
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Unable to process rent payments
It’s getting worse!! Please fix this
Okay
When trying to pay I can never actually pay there is no next button to hit once payment selected if I try to change the payment method I can’t hit save because it doesn’t actually show on the screen. I have to try to scroll the screen up to hit it but it doesn’t register. I am doing this on my iPhone and I have even tried doing it on the website and it won’t log me in. I have to make payments on a laptop which is annoying.
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Garbage Trashy Company
Garbage Trashy Company
-- Forced to use by my Apartment Complex, wiped checking payment setup for no reason. Constantly bombards you to opt in to use their rewards program so they can sell your data. Always lags severely on 1st of the month, they can't be bothered to pay for enough server load. Messages to landlord on app fail to send, you better double check on the standard website they actually send. Truly a trash company that gets away with it because all its customers are actually landlords and they force it on tenants.
-- Forced to use by my Apartment Complex, wiped checking payment setup for no reason. Constantly bombards you to opt in to use their rewards program so they can sell your data. Always lags severely on 1st of the month, they can't be bothered to pay for enough server load. Messages to landlord on app fail to send, you better double check on the standard website they actually send. Truly a trash company that gets away with it because all its customers are actually landlords and they force it on tenants.
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The WORST APP
This app to pay rent or message is a joke. Idk who developed this ridiculous experience in frustration, but it is an abysmal failure.
Nearly impossible to log in
App bugs out when logging in. Takes several attempts to only *sometimes* have a successful log in. Wont let you log in if your date & time settings are “off” from whatever arbitrary time it wants you to be.
Slow and glitchy
Forced to use this app by my building. It is very bad. Repeatedly logs you out. Everything is slow. Their payment system is currently down. Called the company to process the payment instead and the agent insisted we troubleshoot the problem: “Validation Error: JSON Encoded User Object.”….sounds like a job for their software engineers not me.
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Horrible app
I can’t login for to do the simple task of pay rent it keeps locking me out constantly reserving error messages say they can’t log me in at this time what is this multi million dollars company and they can’t log people into their account to do there daily tasks.
SSN or id
Now it’s requesting that we give our ssa number or id number to pay rent? Smh
Not bad but needs works
The app itself is nice and easy to use, there’s still bugs with login but the main issue is I STILL HAVE MONEY ON THERE and I moved out of the property and now I can’t get my money back!
This App Is Trash
I hate this app so much that when my lease expires I’m moving because it’s that annoying. This app is so ineffective. It’s not helpful at all and the makers must be slow af to not fix the many problems of Loft Living.
Absolute trash vibe coded garbage
This app is so trash the feedback prompt that I get every once in a while in app doesn’t actually do anything. Nothing loads. Notification badges don’t disappear or tick down as you view messages. Just wholly intuitive really no guess work as to why apt companies that tend to bottom line everything are going with this app. It’s probably hella affordable in their eyes.
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This is not really an app
The mobile app feels mostly like a redirect to their webpages. It feels like a project that was abandoned before they got everything into the app. It never remembers you so you have to redo the sign in process every single time you access the app which bounces you to the web anyway. Once you get inside the app, it seems to list features that aren’t really available. This feels like one of those built by the lowest bitter situations.
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One update and you’re logged out!
Logs out if you don’t check it frequently. Another annoying junk in your phone
Barely functioning
A terribly designed app that is nearly impossible to interact with
Horrible user experience
Horrible UX that never works properly. Garbage app.
Newest update is trash
The newest update doesn’t allow you log into at all. You can’t even login online. Something is wrong with this app. Please fix it.
Awful UI
Awful Ui, very slow, I have to log in everyone time.
Not user friendly
This app is not user-friendly at all. I’m having trouble deleting messages, and it’s unclear if there’s even an option to do so. Navigating the app is frustrating, and contacting my leasing office directly is not easy. Definitely needs improvement!
