Lumi User Reviews

What users say

Top reviews

Good guides

Great information with examples to show one the way to best style for your body

Company w/ integrity

Very fair company. I had a great experience with them and the have extremely kind and quick customer service.

Changing my life

Very helpful, excited to see how my confidence is about to improve

Netty

Great product

Great clarity

Great clarity on why things have & haven’t worked in my wardrobe in the past!

App

Cannot use this app on my phone. Asked for a refund no response🤬

Asked me to rate EARLY

Asked me to rate before I check out the app, really!? No I rather start with one star until I complete tour the app completely.

Finally !

It all makes sense

Scam, terrible app

The ads for this app are entirely misleading. The claim is personalization, but the reality is very basic general advice. The app forces you wait 24 hours between each “lesson” so that you can’t access all the relevant information right away. Probably so you end up stuck in a subscription. The app is also super glitchy with pictures missing. Often the outfit in the picture doesn’t match the links to buy, which defeats the entire purpose. When I have tried to buy items, that process also doesn’t work, charging my card without completing the purchase. Do not waste your money!
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Level 1 Lumi

The first day of Lumi offers information, outfits and a realisation.

Most outfits are great.

Reminds me of how I used to dress when I was out in the workplace and high energy Mon. I’m a fairly relaxed Nan these days.

Billing money grab

Waste of time, waste of money good luck trying to get your subscription cancelled. Can’t believe I somehow got sucked into this.

First day

It’s just the first day of using Lumi but I’ve already discovered looks that I instinctively liked but didn’t think would suit me. Having seen these styles would I’m going to see what I’ve already got to suit my archetype.

LUMI is fun

Very informative

Love it

Parfait

Interesting

Like the direction it’s going, hopeful it can include some athleisure options too as I live in a warm climate and have an active job.

Watch out for fraud

I have had a very frustrating experience with this app's membership system. In my experience, it is extremely difficult to cancel a subscription. The "Manage Membership" link in the app does not load, making it impossible to cancel through the provided method.
Despite multiple attempts to contact customer support by email and phone, I have not received a response or been able to resolve the issue. Meanwhile, my account continues to be charged automatically.
If you are considering a membership, be aware of the potential difficulties with cancellation and customer support responsiveness.
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Learning Me

A fantastic tool to learn more about what makes me…me! I love all the outfits and advice 🥰

Leeway on wardrobe

You need to suggest to those individuals looking for a wardrobe, regular activities that would influence what they would wear.

Help!

I knew I needed help and Lumi was the answer. I have clothes but I never know what to wear. Lumi is helping me understand where I have gone wrong and how to fix the problem of falling back on the same old outfits that are dull and uninspired.