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MaintainX - CMMS & EAM

MaintainX - CMMS & EAM

Mobile-first CMMS & EAM

5.8K ratings
266 reviews
💼 Business
📊 Productivity
Free

Details

  • Released
  • Updated
  • October 28, 2018
  • October 7, 2026

Features

Developer

MAINTAINX INC.
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MaintainX - CMMS & EAM screenshot #1 for iPhone
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MaintainX - CMMS & EAM screenshot #9 for iPhone
iphone
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About

This app provides a comprehensive solution for maintenance management and work order tracking, designed for field technicians and managers. It simplifies task assignment, asset information access via QR codes, and safety inspections, while also offering inventory management capabilities.

✓Work order creation, assignment, and tracking
✓Mobile work order completion with photos and voice notes
✓Offline mode for technicians
✓QR code asset scanning for instant information
✓Streamlined safety inspections
✓Inventory and asset management
✓ERP system integration
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What users say

Summarized from real user reviews of MaintainX. Based on 5.8K reviews and a 4.9/5 average, it highlights the 8 positives and 6 negatives reviewers mention most about this Productivity app.

Positive things

  • 🚀Easy to use
  • 👍User-friendly interface
  • 🔧Helpful for maintenance tasks
  • 📈Improves organization and efficiency
  • 💬Facilitates communication and collaboration
  • 🗂️Comprehensive features (work orders, inventory, etc.)
  • 🤖Intuitive and customizable
  • ⭐Great customer service

Negative things

  • 💰Expensive premium plans
  • 🔍Limited offline functionality
  • 🔒Security concerns with account creation
  • 🤖Occasional bugs or glitches
  • 🔄Steep learning curve for some users
  • 📱Limited mobile app functionality compared to desktop
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+1

What's New in MaintainX

5.43

October 7, 2026

- Copilot chat messages can now be up to 1,000 characters, so longer work order requests fit in a single message. - Fixed conversations sometimes showing up blank after leaving a screen with the keyboard open. - A lot more bug fixes and improvements to make it the #1 maintenance and asset management platform!

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User reviews

Most RecentHighest RatedLowest Rated

Facilities Director

I really love this software! The deeper I get into it the more I realize the depth!
725guy725guy

Very aggressive sales team

The app seems great. However, the customer support/sales team are very aggressive and abrasive when speaking with them. I told them several times I just didn’t have the time to talk at the moment, they will change numbers and call back so you think it’s somebody else calling. I have been also asked “do you want to continue service, your trial ends tomorrow” when the trial wasn’t set to end for another week or so. I like the simplicity of the app. Dealing with the customer service team seems to be a challenge.
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Wylie S.Wylie S.

User

Wish there was an option for needs improvements
EWGP2EWGP2

Shop floor lead

Definitely makes my job easier. I can track down parts that I’ve sent to maintenance and verify they have been worked on.
Vasni 1234Vasni 1234

Snow Easy!

I’m in the ski industry on the maintenance side of Ops. We just got MaintainX released to us, it is a GAME CHANGER! At 53 years young I’m tickled at the ease of use. Also, I can problem solve, manage , and schedule from a ski lift chair!
😉
GrandTargheeGrandTarghee
See 261 more reviews

User experience

🐞

Reported Bugs

4 issues

Crashes or freezes on certain devices

Bug

Inconsistent performance across mobile and desktop

Bug

Issues with photo/attachment uploads and syncing

Bug

Glitches in work order status updates

Bug
✨

Requested Features

6 requests

Dark mode option

Feature

Improved barcode scanning and inventory management

Feature

Integration with accounting/ERP systems

Feature

Enhanced reporting and analytics capabilities

Feature

Customizable work order templates

Feature

Ability to share work orders with team members

Feature

FAQ

What does MaintainX Work Orders do?

MaintainX Work Orders is a Computerized Maintenance Management System (CMMS) designed for field technicians and maintenance managers. It helps create, assign, and track work orders, manage assets with QR codes, conduct safety inspections, and streamline inventory. The app aims to replace paper forms and clunky software with an efficient digital solution.

What are the key features of MaintainX Work Orders?

Key features include efficient work order management, award-winning technician usability with mobile capabilities like photo logging and offline mode, instant asset information retrieval via QR codes, streamlined safety inspections for compliance, and improved inventory management. It also offers ERP system integration for a complete view of parts inventory.

Is MaintainX Work Orders free to use?

The application is offered for free, with the possibility of in-app purchases. The description mentions a free trial and encourages users to try it for free, suggesting a freemium or ad-supported model with optional paid features or services.

What devices is MaintainX Work Orders compatible with?

The app is designed to be used across multiple devices, including phones, tablets, and desktops. This ensures that both field technicians and maintenance managers can access and utilize its features regardless of their preferred platform.

How can MaintainX Work Orders benefit my company?

Companies using MaintainX have reported significant improvements, including a 49% increase in inspections completed on time, a 53% improvement in work order completion rates, and a 32% reduction in unplanned downtime. Maintenance managers can also save up to 250 hours per year by using the platform.