Maintenance By EliseAI Reviews: Is It Legit?

Name: Maintenance By EliseAI
Rating: 3.07143 (56 reviews)

Maintenance By EliseAI

EliseAI

💼 Business

Customer Experience

Positive experience64.3% of reviews

Neutral0.0% of reviews

Negative experience35.7% of reviews

~ Based on 14 written reviews from the US App Store.

Is Maintenance By EliseAI Safe?

Maintenance By EliseAI has mixed safety signals based on user ratings. AppsHunter Safety Score for Maintenance By EliseAI is 64/100.

This assessment is based on 56 user ratings, with an App Store average of 3.1/5.

Safety Analysis

50.0% of ratings point to a safe experience

1.9% of ratings suggest some concerns

48.1% of ratings point to a risky experience

~ Based on 52 App Store ratings for Maintenance By EliseAI.

Is Maintenance By EliseAI Legit?

Maintenance By EliseAI appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Maintenance By EliseAI is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Battery drainer

I used to enjoy this app, but with the constant location tracking, it drains the battery quickly only makes work more difficult with having to stop in charge throughout the day. Also, if you change the priority level of a work order, it stays changed for about 15 minutes and then goes back to the previous priority level. I also wish that the AI would stop trying to determine a work order type before you even finish typing in the work order description when creating a new one.

AAndreMorgan16

3 months ago

Response from developer

Hi Andre, thank you for the honest feedback. Stopping to charge or redo work during your shift is the opposite of what this app should do for you, and we take your feedback seriously. On battery, our logs show the app typically uses less CPU and memory than the average iOS app, but we'd like to look at what's happening on your device and share settings that can help. The priority level reverting shouldn't happen, and we're looking into it. As for the AI suggestions, the goal is to pre-fill the issue and details so you don't have to select them, but we hear you that it's too sensitive right now, and we're working on dialing that back. I've reached out directly to help as well, and I'm happy to hop on a call any time. — Bryan (Product Lead), EliseAI

Great app overall

I’m a maintenance tech and this app works SO much better than our previous one. Layout is easy, it’s responsive, and has a much more organized feel to it. My only complaint? If you need to downgrade/upgrade the priority of an existing work order, the AI changes it back to the original priority even if you change it. Not a huge issue, just kind of annoying.

AAndreMorgan16

5 months ago

Great potential but app never works

I’m a big fan of the EliseAI products but this maintenance app has been a big disappointment. The other reviews about the app never working are correct. After 5 days of having the app, 3 of those days the app hasn’t worked.

MMultiFamGuy

6 months ago

Response from developer

We're sorry the app hasn't been working the way it should -- we'd like to understand what's going wrong and make it right. Please reach out to us at support@meetelise.com and someone on our team will follow up directly. We're happy to talk it through, or set up a quick call if that's easier.

Constant issues

every other day it’s a different problem. gotta uninstall and reinstall just for it to work a day or 2. rinse/repeat. can’t talk to anyone w support. just email. total joke of an app

Hhjduebb

7 months ago

Response from developer

Sorry to hear that -- the app shouldn't require re-installation to function. We'd like to understand what's happening on your end and improve the experience. Please reach out to us at support@meetelise.com and someone on our team will follow up directly. Thanks for your time.

Kills battery fast tracking nonstop

Non stop tracking kills battery fast times you on every work order

BBlazed239

8 months ago

Response from developer

Thanks for flagging this. The battery issue you're describing shouldn't be happening, and we want to get to the bottom of it. If you email us at support@meetelise.com with a couple of details (the device you're using and when the problem shows up) we'll investigate right away and follow up with you. We appreciate you taking the time to let us know.

Great platform

I work for a large property management team and we just rolled this out. Amazing app, offers great insight with our day to day operations, and has an extremely easy interface. It’s also helpful that the Elise Team is extremely communicative, professional, and responsive. I’m very excited to grow further with this platform.

CChaosHB

10 months ago

Great App for planning my Work Day

I have been using it for the past 3 months and I feel way more efficient with the work I’m doing. No need to go back to the office and receive a new printout anymore. I can see all work that has been assigned to me from my phone, start the work and complete it all on the go!

SSebastian_t02

a year ago

Easy to use

Great to be able to track all of my work orders in one app without having to carry around lots of paper or go back to the office to check my schedule

SSuperman0090

a year ago

Most efficient app

This app has really help me be more efficient and accurately track all the work I do. Saves me time and headaches.

Mmaverick67867

a year ago

Works great!

We started on this a month ago… easy to use and big timer saver, esp for turns

MMikeR;67

a year ago

Fast, Simple, Reliable

Super easy to use and a huge time-saver! Maintenance requests get handled fast, reliably, and smoothly.

FFFastFix Fan

a year ago

Technician

This app has made my job way easier. It took me a week to learn how to use it but now it’s made my job easier

FFLINKTOT

a year ago

Great app! Streamlines my day

My team rolled out the EliseAI maintenance app a few weeks ago. It’s very intuitive to use and streamlines my day. All work orders are there and I can complete inspections without pen / paper or having to take photos saved to my personal photo library. Saves me a ton of time, would recommend

Aaychip

a year ago

The worst

Is tracking all the time I don’t matter if you close the app still tracking you, you my need to go in system and turn of ones the day is off and turn on the location went you ready to start working , if you leave on is dragging your device battery and tracking your location and websites, Not having privacy on my own phone. If you use the company's phone it's fine who cares but my phone is my privacy. You guys need to work that out

IIabr24

a year ago

Response from developer

Hi! I'm the Product Manager on this app. We’re sorry to hear about your concerns, and we’d like to clarify how tracking works in the app. We only track activity when you are clocked in, never when you’re clocked out. This helps ensure that you can track the time you spend on work accurately and have a clear record if your manager ever asks where you were. The system also automatically clocks you out at the end of your shift, and no tracking occurs unless you are clocked in. If you’d like, I'd be happy to go over this in more detail and make sure everything is working as expected for you. Please feel free to reach out to us at support@meetelise.com so we can assist directly.