Nice service
Машрек самый лучший банк
Response from developer
Dear сппжн, Thank you for your positive feedback. We are delighted to know that you are enjoying your experience with us. Your support and appreciation encourage us to continue delivering the best possible service. Regards, Mashreq
Impossible to log in
Response from developer
Hi Anvishnevskay, We apologise for any inconvenience caused. We would like to inform you that for security purposes, biometric authentication is mandatory to access the app. However, we acknowledge your concern and want to set things right for you. Please share your details with us at smfeedback@mashreq.com with reference number #644485,, and our team will take this up on priority. Regards, Mashreq
Mashreq bank
Extremely Poor Banking Experience
There is no clear explanation or proper support regarding where the money is or when it will be credited. This is extremely frustrating, especially when the sender has already been charged.
I expect Mashreq to resolve this issue urgently and improve the customer support experience. Customers should not have to worry about their money disappearing without a clear explanation.
Response from developer
Hi Jacob Yealminthein, We sincerely regret the inconvenience caused and extend our apologies for your experience. This is not what we aim to deliver. Please write to us at smfeedback@mashreq.com with your details, quoting reference number #643751, and our team will assist you at the earliest.
