Maya Mobile Reviews: Is It Legit?

Customer Experience

Positive experience40.9% of reviews
Neutral1.6% of reviews
Negative experience57.5% of reviews

~ Based on 127 written reviews from the US App Store.

Is Maya Mobile Safe?

Maya Mobile: Travel eSIM appears safe based on user ratings. AppsHunter Safety Score for Maya Mobile is 90/100.

This assessment is based on 920 user ratings, with an App Store average of 4.5/5.

Safety Analysis

87.8% of ratings point to a safe experience
1.4% of ratings suggest some concerns
10.8% of ratings point to a risky experience

~ Based on 920 App Store ratings for Maya Mobile.

Is Maya Mobile Legit?

Maya Mobile: Travel eSIM appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Maya Mobile is 63/100.

Based on 63 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Best plans

I am really enjoying this company. Everything is global so I don’t have to worry about what’s included and what’s not when I’m traveling. I’ve checked out a lot of prices and I found this one to be the best. It’s easy to connect and I can pick a date or I can have it started immediately they have some really good features
Show more

Central Asia

Used this mobile sim during a 42 day trip through the 5 Stan’s and the Caucasus. It worked perfectly for me. Only one country was not covered.

Its great

I highly recommend this app if you are traveling. I had signal everywhere i needed to go

waste of money

slow to browse and switches to LTE. Waste of money for unlinted data.

Did not work at all

Visited Thailand and Vietnam. No data package at all. Made my visits to date very difficult. Had to delete, loose money and start again.

Perfect

Your service its best and perfect service really tanx a lot

Worked all over Asia

Very good for the price I would definitely recommend at its current price for an uninterrupted service

Service clientèle

Le service à la clientèle est rapide et efficace si l’app fonction aussi bien (pas encore testé en temps réel) je ne peux que le recommander .

Good mostly; Just not at sea…

Went on a royal caribbean cruise,and decided to get this eSim foe the duration of our trip. Service overall was pretty good; as long as long as you are at a port. Purchased the cruise plan, with hopes of getting at least a few MBps while at sea. Don’t bother, as the “Cellular at Sea” is barely usable. Should have just saved $100 and just got the regular plan for when I am at port. Will know for next time
Show more

Great network

We did use maya esim for myself and 2 daughters it was amazing no issues I would use it again. We used it in Albania

Poor coverage

Worked great in Singapore and Hanoi but barely get any signal in major cities in Cambodia. Had to hotspot from my wife’s phone all the time

Maya in Ecuador and Galapogos

Googling the options I chose Maya as it works in the Claro network which is the best for the Galapagos ports, outside of the ports you’ve no coverage unless your on a boat which might have Starlink as ours did
As Ecuador isn’t part of the $5 per day roaming arrangement it’s >$1000AUD for 1Gb, my provider stopped mobile data cover and saved me a fortune.
Maya worked really well in all areas with cover, 5G in places that had it.
Cover is purchased for days weeks months and data isn’t capped.
I’ll be using again on my next trip to South America
Show more

Response from developer

Thank you for sharing your experience! and thank you for choosing maya!

Great until it’s not!

I’ve used Maya for numerous trips. Worked excellently for trips to Italy, France and UK. But I recently went on a trip to Nigeria. It would connect to the MTN Nigeria mobile network, but the data would not work. And it’s not a question that I don’t know how to use the swim as I have been using Maya a lot. I could not contact the people who were to meet me at the airport. Luckily they looked for and found me. Maybe Maya is good for European countries, but it failed in my Nigeria trip. Don’t use if you’re heading there.
Show more

Response from developer

We're sorry Maya didn't meet your expectations. We understand how important reliable connectivity is while traveling, and we truly appreciate you bringing this to our attention. Your feedback helps us identify areas where we can improve.

Esim disabled

The Maya app is telling me why esim has been disabled with 3 days to go. I tried using the help options, but the options to fix did not work and they are only AI and cannot read screen shots of the problem. After I typed everything in it agreed that I had a problem and just gave me the same options. The AI is hopeless and I want to speak to a person.
Show more

phone doesn’t work

I purchased an all inclusive package for my phone will visiting the UK and my phone doesn’t work. What’s app works and internet but no calls can be made.

Response from developer

Hi! We're sorry for the confusion. Maya Mobile is a data-only eSIM service, meaning regular calls and SMS aren't included. However, you can still use internet-based calling apps like WhatsApp and FaceTime. We appreciate your feedback and are always happy to help clarify how our service works!

Sandeep sharma

Did not work on my phone it’s tired day trying to Contect al assistant is replying the same message

It doesn’t work at all

I bought 1 month unlimited plan eSIM it was working good for few days then it stopped completely I wouldn’t recommend this eSIM.

Social media platforms don’t work in unlimited packages

Unlimited packages are just a money trap

Curaçao service is trash

Imagine paying unlimited service for your 7 day stay. But not being able to access any sites unless you want to spend 7-10 waiting for it to load from a blank white screen. Unreal. I want my money back.

Great plan

Great value plan and really reliable