Maytag User Reviews

Maytag
Maytag
Whirlpool Corporation

Customer Experience

Positive experience30.1% of reviews
Neutral8.6% of reviews
Negative experience61.3% of reviews

~ Based on 292 written reviews from the US App Store.

What users say about Maytag

Is Maytag Safe?

Maytag appears safe based on user ratings. AppsHunter Safety Score for Maytag is 94/100.

This assessment is based on 45,531 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.5% of ratings point to a safe experience
2.1% of ratings suggest some concerns
4.3% of ratings point to a risky experience

~ Based on 45,531 App Store ratings for Maytag.

Is Maytag Legit?

Maytag appears to be a legitimate app. AppsHunter Legitimacy Score for Maytag is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App connectivity horrendous

Sadly the app connectivity is horrendous and keeps dropping. Both washing machine and dryer have had issues trying to use the app from day one. Would recommend looking elsewhere for connected washer and dryers.

Faiblesse de fiabilité

Au prix que vous vendez les appareils électroménagers, c vraiment pas efficace, laveuse 2 ans moins 1 mois avant que la garantie finisse, vous avez payé, sinon c etait moi , $700.00 pour un module électronique peu fiable , c est voler le monde, mais on le sait tous , vous vous en calisser , comme dans l ans 40 , vous appelez sa evolution, moi j appelle sa de l arnaque
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Response from developer

Nous vous remercions de nous avoir signalé ce problème ; nous regrettons les désagréments que vous rencontrez avec votre appareil. Nous accordons une grande importance à nos clients et aimerions examiner la situation plus en détail. Veuillez nous contacter directement au 800-807-6777. Nos heures d'ouverture sont de 8 h à 18 h (heure de l'Est) du lundi au mardi, et de 9 h à 18 h (heure de l'Est) du mercredi au vendredi.

Took away features

This latest update is stopping me from canceling and re-starting a new drying cycle which is the whole point of the app, so I don’t have to go to the machine. The app initially was this way and then 2 or 3 updates ago it started allowing that and “poof”now it is gone again. I see other similar reviews so I think this is the general consensus about how the dryer should be able to be accessed. I wish I could roll back to the earlier version, it was better.
I tried to reach out to Maytag directly and the page pulled up as Error 404 and it makes me wonder if everyone is trying to lodge a complaint so they took the page down. Please fix it, my dryer is 2 floors away from the living space and going up and down just to get the wrinkles out and then coming back 10 mins later was one of the main driving forces to buying this model.
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App won’t let me login

App won’t let me login at all since it updated. It’s just froze up. It would be nice if you would fix this! Update: they found a work around for my problem. It was a problem with my new iPhone 18 pro.

Can’t get logged in after replacing iphone

I tried deleting and reinstalling but to no avail. The button that allows me to sign in is frozen.

Broken app

I set this up over a year ago and it’s been working fine, until today I got an alert and clicked on it, the app opened up to a screen with a “sign up or log in” button and a “learn more” button. The “sign up or log in” button is unresponsive, literally nothing happens when you tap it, it doesn’t even appear to register a tap, like tapping blank space. The “learn more” button works fine, but that doesn’t help. In its current state the app is completely unusable. Even a phone restart and app uninstall/install didn’t fix the issue. Was this the result of a bad update?
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Not working

App not allowing me to sign in. Please fix.

Latest version not good

Whomever the developer is that just changed the look of the appliances in the app apparently does not use the app or the appliances. Why was that changed? Finally one thing that is fixed in previous version headaches was the lack of retaining the login and password after an app update. What a mess that was!
Now the app has tiny print making the app hard to read especially from a phone. Also lost the green color “ready”. That made it nice to see at a glance.
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App won’t let me login

App won’t let me login at all since it updated. It’s just froze up. It would be nice if you would fix this!

YOUR APP IS BROKEN

Recd iPhone update, app logged me out. I am unable to log back in. When you click the blue sign in button- NOTHING HAPPENS I had my sister in another state download on her iPhone, same result

Very satisfied

I have both Washer and Dryer both with WiFi and all the gadgets necessary to leave the clothes clean, fresh and Dry.

Love the Notifications that the dryer/washer is done!

I loved the useful notification that the dryer vent was low bc it was lint in my outside vent on the outside of the house and I was able to resolve that successfully with just manually clearing it out.

app is not responsive

I just got my new Maytag washer and drier and after downloading the app, I keep on clicking the create account button and nothing happens. I re downloaded, tried everything, cant use the app for either washer or dryer to use settings I want because they require the app.

Many missed options

It’s nice to know when the laundry is done, I’ll give you that. But custom alerts for loads being started would be great as well. Also, a log of washes would be a huge upgrade too. Being able to access load data, settings and usage history would be a huge upgrade. The machine shuts off after every load, and disables the remote start feature. So to start a load remotely, I have to physically set up the machine, which defeats the whole purpose. Hopefully some adjustments can be made, and the app will be improved. Less than impressive with its current version.
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App not working

Downloaded app on my iphone 15. The sign up/ log in button not responsive. Unable to access from my device. Uninstalled/reinstalled app, uninstalled, restarted phone then reinstalled app. Nothing worked. Works fine on my husband's android device.

Extra Rinse

Since recent update, the extra rinse cycle doesn’t activate no matter how many times I cancel and select extra rinse.

Response from developer

Hi, thank you for the review. We regret to hear that the App is not living up to your standards and are happy to look into this with you. Please reach out to us directly at 866 333 4591. Our hours of operation are from 8 am - 6 pm EST Monday - Friday.

???

This app stinks. I’ve downloaded it on three different occasions and clicked on sign up login and it does nothing. I repeatedly hit the button and nothing happens. I have an iPhone 16 so if it’s not compatible, it’s worthless.

Washer and Dryer

Both work GREAT! Happy with both!

Remote control

I can’t always start the dryer remotely. It allows me to select the program but I can’t press start

Lifetime owner

Will continue to recommend Maytag appliances to friends , family and strangers!!!