DINE-IN Options Removed?
Upon latest update of tha app we can see the Dine In option is removed from the app. Can we ask why the Dine-In Option is removed from the app? Neither, It was mentioned in the release notes nor there's any notification/pop up in app giving customers the reason for removal?
Clarification on this matter will be appreciated.
Clarification on this matter will be appreciated.
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Appreciation for Excellent Service
Team,
I’m happy to share my experience from today. I had ordered a combo of two tote bags, but initially received only one. When I reported the issue through the MCD app, the response was incredibly prompt.
Navya took immediate ownership of the concern and ensured that the pending tote bag was shipped the very same day—even at 11:00 PM on a Saturday. Special thanks as well to Shiva for personally delivering the item, and to Shashidar for coordinating the entire process smoothly.
This level of responsiveness and dedication truly reflects top-notch service from MCD. Kudos to the BSK team for going above and beyond. Wishing you all a happy weekend and happy eating!
I’m happy to share my experience from today. I had ordered a combo of two tote bags, but initially received only one. When I reported the issue through the MCD app, the response was incredibly prompt.
Navya took immediate ownership of the concern and ensured that the pending tote bag was shipped the very same day—even at 11:00 PM on a Saturday. Special thanks as well to Shiva for personally delivering the item, and to Shashidar for coordinating the entire process smoothly.
This level of responsiveness and dedication truly reflects top-notch service from MCD. Kudos to the BSK team for going above and beyond. Wishing you all a happy weekend and happy eating!
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Response from developer
Hi Avi, Thank you for your appreciation. :) -McDonald's Customer Support
No option to contact either customer care or Store phone number is not out of order
Although I am using the app to order but there’s no number to contact the customer care and the number provided by store is out of order. #*Bengaluru Bhartiya City Mall store*
Everytime, when I am ordering coke after mentioning in delivery note as well that I don’t want ICE in my cold drink they put lots of Ice in cold drink and after having this much ice it taste like I am drinking water having coke flavour.
#Bengaluru Bhartiya City Mall Store
#Worst Service
Everytime, when I am ordering coke after mentioning in delivery note as well that I don’t want ICE in my cold drink they put lots of Ice in cold drink and after having this much ice it taste like I am drinking water having coke flavour.
#Bengaluru Bhartiya City Mall Store
#Worst Service
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Guilted by delivery person into tipping him
The delivery guy asked me to tip him. I told him that tipping is optional and I already paid 40 rupees driving charge. He kept on asking to tip him and I had to tip him out of guilt. Please hire professional people or pay your people money. This is not a good behaviour from employees working in such a big and reputed corporation. I would refrain from ordering delivery from Mc Donalds. I was already ripped off of extra coz the fries and mc swirl was already 15-20 extra as you are selling at your store plus I paid extra 40 rupee charge and tipped your delivery guy out of guilt. So disappointed in this joint. Never expected such a rip off from my childhood favourite place.
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Great experience
I ordered burgers from McDelivery App last week, and I was amazed at how quickly it arrived. The packaging was secure, ensuring the item was undamaged. As they kept me updated throughout the entire process. I had a question about the product, and their support team responded promptly and professionally. Overall, my experience with McDonald was outstanding, and I can’t wait for my next purchase.
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