Meaco User Reviews

Top reviews

Cool

Excellent dehumidifier and a very well-designed app. The setup process was straightforward, and the device connected to Wi-Fi without any issues. The app detected the unit almost instantly and everything synced perfectly.

I can monitor the humidity levels, adjust settings remotely, and create schedules with ease. The connection has been stable and reliable, with no dropouts or pairing problems so far.

The Arete Two itself is quiet, efficient and easy to use, and the app makes it even more convenient. It's refreshing to see a smart appliance where the software actually works as intended.

Very pleased with both the dehumidifier and the app. Highly recommended.
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Unit good but instructions need some work.

Please update instructions that come with air con 8000 Pro CH they really need improving. Product itself is fine but it shouldn’t be this hard to set up & work out how to use it. At least two reviewers have pointed out that the + to add a device to the app is not on the home page. There is a + sign there but it doesn’t work. You have to go to the Routines page to find the + that works. Just one example. Chat bot didn’t mention this error in the instructions when we called for help. Had to come here to reviews to get the info we needed.
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Mostly OK

The app does a fair job of controlling air conditioners. However, pairing them over Wi-Fi requires not only forcing the app device to connect to 2.4Ghz, but also discovering that the + button to add the device is not on the Home page but on the Routines page. Showing current room temperature as well as target temperature would be far more useful than showing target temperature alone.
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Does not connect

Useless without connection

Hallo Meaco

Die App wäre eigentlich ganz gut. Dich kann ich nur wiederholen, was andere Anwender auch schreiben: Da sind ein paar Schriften viel zu klein! Die Anzeige der aktuellen Luftfeuchtigkeit z.B.: sehr klein und dann noch hellgraue Schrift auf weißem Hintergrund. Das zu ändern benötigt nur Minuten. Bitte macht das mal, vielen Dank :)
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Arete dehumidifier - app display

This would get at least 4-stars if the font size was larger and actually readable. The target font size is huge, but that is less important than the actual indoor humidity, which is titchy and pale grey. Meaco, please give us a more balanced display. I have seen this same criticism from others, on the John Lewis site.
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Terrible device control

Really poor app to control the dehumidifier.

You can achieve what you want, but it’s the most cumbersome way to achieve anything.

If you’re a developer reading this, please try to set a scheduled task to turn night mode on at 7pm, and then turn it off at 7am. The only reliable way I’ve found to do it is insane.

How about enable air purify mode? Press the icon on the screen that says “air purify”? ABSOLUTELY NOT! You have to fiddle with the little menu at the bottom.

Please have another go at designing the app?
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Just terrible

This app is terrible and has a lot of things missing and does not work as it should. For me big disappointment and very frustrated app.

Easy

Easy to use and works well

Data hoarders

Shouldn’t have to create an account to change the mode of a dehumidifier!

Originally rated 1*, now 5*

Previously the app didn’t tell you when the tank was full which was the only reason I got this model with the app connection. That has since been updated.

Why even advertise an app if you can’t connect to it

I’ve had the machine less than a day. First of all the instruction manual had nothing about pairing with an app even though the Argos listing said it came with one. I found the app myself. Could not pair with the machine and all the instructions in the app on how to pair manually, refer to a completely different image to the machine I bought and it definitely is?! Furious to be quite honest on spending £180 on this machine which I’m going to have to now immediately return.
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Excellent app

Really simple and easy to use and was a breeze to add to Google home

Loses Devices

Installed to use with Arete 2. Worked fine at first but now each time I open the app I have to re-add device. Loses it every single time. Quite frustrating limited app unfortunately.

Water Level

Just getting to grips with the app. Why not show % full for water container. At least then you would see how much time you have before the machine cuts out.

The last update wrecked everything

Since the last updated, my arete two 20L won’t work as set up. I have to run it manually

Could do SO much more…

Arête 2 - connected easily and it’s great to be able to control the device through the app. But.. how about more data? It would be great to see charts and history on humidity to track patterns at different times of day etc.

No way to add a second device

Terrible app. I wanted to add a second device but there is no option.

I would suggest starting from scratch

Arête Two

I use the app to control my recently purchased Arête Two dehumidifier.
Could you please make the size of the text used to display the room’s relative humidity larger please? If it was equal to the size of the text of the target humidity then that would be brilliant!
If that’s not possible? Then at least a few sizes bigger than its existing format because the size now is just too small and it is frustratingly annoying.
Also is there any possibility of having a dark mode available?The light/bright format that it is in at present could be better if it also had to option of dark mode especially for use in the evenings.
Hopefully you won’t find these requests too difficult to action and I shall look forward to when you deploy the changes.
Many thanks in anticipation.
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Excellent, once you worked around a tiny linguistic mistake in the manual

Tried for a bit according to their how-to description, and simply couldn’t bring up a new unit to be added. Frustrating. Through trial and error realised that it is not the + (Plus) symbol on the HOME screen that adds a new machine (as per manual), but the + symbol under ROUTINES that gets you there (Home Screen bottom centre).
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