Stole my money
Be careful. I made order, they mentioned delivery time 9:30-9:40, but their courier arrived at 9:16, I wasn’t expecting him sooner because I order from menu.am for 7 years and they are never soon, but sometimes late. So I could not know that this time first ever they will arrive soon. I wasn’t expecting that and wasn’t attentive that time. 9:35 I wrote to them to know where is the order, and it became obvious the courier already left and they are not going to give my money back. So I lost 12000 amd (about 30usd) because their courier arrived sooner.
Will not use this app ever again.
Will not use this app ever again.
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Worst service ever
I had the worst experience with your service. I ordered sushi sets worth approximately 63,000 AMD for a birthday party, with the desired delivery to be around 12:00 AM as part of a surprise. However, the support chat agent rudely intervened, pushing us to accept a different delivery time that was not suitable.
When I declined, the representative continued with an arrogant attitude, insisting that the amount would be charged regardless. I then contacted the restaurant directly, coordinated the delivery with them, and informed the support agent that we would handle it ourselves.
Instead of resolving the matter, I received a phone call where I was told they were making an exception by allowing me to collect the order myself. What kind of exception is that? Is your platform truly built in a way that works against your customers?
This experience was not only frustrating but completely unacceptable. I hope you seriously review how your support team communicates with customers and handles such situations.
Doing me an EXCEPTION? What exception you du**s, the one that we are never going to use your service anymore?
When I declined, the representative continued with an arrogant attitude, insisting that the amount would be charged regardless. I then contacted the restaurant directly, coordinated the delivery with them, and informed the support agent that we would handle it ourselves.
Instead of resolving the matter, I received a phone call where I was told they were making an exception by allowing me to collect the order myself. What kind of exception is that? Is your platform truly built in a way that works against your customers?
This experience was not only frustrating but completely unacceptable. I hope you seriously review how your support team communicates with customers and handles such situations.
Doing me an EXCEPTION? What exception you du**s, the one that we are never going to use your service anymore?
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Worst app ever! No refunds when they mess up
Guys I ordered a few items, they literally had some guy wait for 5 minutes then drive off with my food, they did not call once or atlewst send a notification or even just ring the doorbell, just drives off snd says sorry no refunds because I didnt step out, ATLEAST DROP IT OFF. They said they dumped the food, what a stupid company lol
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The app update made it worse
Now the app is almost unusable when using VoiceOver.
Terrible navigation.
The old version was a lot better
Terrible navigation.
The old version was a lot better
Do Not waste you time and money
I order food I maintain on app even I called menu. Whatever I told them I need a plastic fork and spoon!!!!! Got an order missing OMG I called them I asked very nice way why it is still missing she told me I’m sorry next time we will be careful and make sure and I told her so this time you want me eat with my fingers?????? She said oh sorry I’ll send it now after an hour she send it me but it was too late. They need more coustomer service!
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карта не привзяывается
не работает оплата картой, уже год (
все данные вбиваешь и окно просто зависает
все данные вбиваешь и окно просто зависает
Customer service needs work
If you don’t speak Armenian or Russian, everything gets garbled. With competition so tight in the Yerevan market for delivery post-pandemic and other apps having broader range and better customer service, might be better off choosing an alternative.
Отвратительное отношение к клиентам
Курьер принес неправильный заказ. Отказался оплачивать и отказался принять еду от курьера. Блюдо полностью отличалось. Позже позвонил оператор этих клоунов и стал угрожать, что если я не оплачу заказ, мне запретят делать заказы. С удовольствием согласился с этими условиями и больше не пользуюсь услугами клоунов
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🤡
Уродливое и бездарное приложение.
Пропали все карточки в. Carefour
В новой версии нет изображений разделов и самих товаров
Баги
У вас много ошибок на странице логина и регистрации в новой версии приложения. Не зайти и заново не зарегестрироваться. Исправьте, пожалуйста.
Отвратительное приложение
Надеюсь разработчики опомнятся, и хоть что-нибудь с этим уродством сделают!!!
Очень медленно
Везли заказ 2,5 часа ! Вместо 40 обещанных минут
Major Issues when Ordering with Credit Card
While trying to order with a credit card, the app would not clear my basket or process the order after hitting the order button. The app however charged me the full price of the order 10 times. Despite their promises to refund the extra charges, Menu.Am never issued a refund.
Never again
Worst delivery service I have ever experienced. 6 orders in a row cold and with over 110 minutes waiting time. Never again. happy now at Glovo !!!
Better nothing than this
This is the worst delivery app I’ve even seen. No way to cancel the order, no map, no way to contact the courier, support does not answer.
Timing in this app doesn’t mean anything (35 minutes delivery turned into 2 hours). No way I’m downloading this again.
Timing in this app doesn’t mean anything (35 minutes delivery turned into 2 hours). No way I’m downloading this again.
Днище
Слишком много косяков, чтобы их расписывать. Наконец-то пришел яндекс - теперь или развиваться или умирать.
Отвратительная оценка сроков
Если вы думаете, что те сроки, которые пишут они в приложении хоть сколь-нибудь реальны, вы ошибаетесь. Курьеров вообще нет. Особенно после прихода Яндекса
Worst in Yerevan
If you love cold food and expensive delivery, that’s for you
Awful
The worse foos courier service in Armenian.
