Daily user—Reliable info! ui needs some work
I love this app so much, I use it multiple times a day. It’s definitely going through some ui changes right now but I think once the tweaking is done it’s going to be great. It’s a little hard to navigate after its most recent update, I definitely preferred having the first page (explore) organized by stop and not line. It requires a little finagling to get to the information you want to receive so it’s not super intuitive. The plan a trip section needs a little bit of work too, it’s not clear if you’re supposed to/able to type in an actual address or location or if you have to know what stop you’re headed to ahead of time. Overall though, very reliable when it comes to arrival times and as I said I use it at least twice a day if not more. Can’t wait for what comes next :)
Show more
Response from developer
Thank you for your feedback! We’re glad to hear you’re enjoying the app. We’ll share your comments with our team as they continue making improvements. -RT
Consistently wrong
I rely on this app almost every day for bus arrivals. It’s consistently wrong by 3-4 minutes, causing me to consistently miss the bus and have to wait anywhere from 10-20 minutes for the next one. Either don’t have bus tracking or make it right. Inexcusable.
Memory Leak
There’s some kind of memory leak or issue with the current version of the app and the latest version of iOS. Every time, I open the app, do anything, and switch apps, it slows down my phone to a crawl after several minutes. I know it’s this app because I’ll remove it and a few minutes later, my phone is back to normal.
iPhone 13 Mini, iOS 26.5
iPhone 13 Mini, iOS 26.5
Show more
Response from developer
Thanks for your feedback. Can you share your phone type/model? Our development team would like to explore what could be happening here. -SM
Loss of functionality with update
A focus on tracking only arrivals? That theoretically works for most stations. I’m even willing to forgive the hoops it takes you to now sort out the arrival times, instead of simply glancing at a screen. BUT ARRIVAL TIME ALONE MAKES LITTLE SENSE FOR STATIONS AT THE END OF THE LINE. End stations operate differently from other stations where arrival and departure times are basically the same. For end stations, 99% of daily users would want to know when the next train will depart, not arrive. It’s a complete guess as to when trains depart now.
Show more
2.01 majorly improved, still needs work
Writing a new review after the 2.01 update. This update was hugely needed and allowed the app to pass a major milestone : it is now often faster to check the arrival of your train on metro pulse than on google maps. I’m very happy that WMATA is investing resources in this. The favorites section is useful now and allows you to see the arrivals at your most used stations very quickly. I also love the new design language. One perplexing issue that I hope is fixed very soon is that the amount of arrivals shown for each station is only 2. This means if a station services multiple lines, you can easily end up in a situation where your train is 6 minutes away, but two arrivals on the other line prevent you from being able to see that. I really don't think saving vertical screen space is an issue here. When I open the app I am usually only interested in the arrivals at one station, so if it took up my entire screen I still would not mind. Also, being able to select the default tab that shows up on the homepage would be amazing (I would prefer to always see the favorites tab first instead of the explore tab, if I am exploring I would probably choose google maps, but where I see this app really shining is during the daily commute)
Show more
Response from developer
Thanks for your feedback. We're passing this along to our development team for their awareness. - MS
