MetroRide India User Reviews

Top reviews

Added money in wallet it’s not reflecting

There is no way to contact customer care added money but it’s not reflecting in my account

The worst app ever

it took so long to open that I deleted the app before it even opened

Completely useless app

I would have given a 0 star review if possible. There is nothing good left in this app. There are only 3 autos available, that too in tattered condition. The drivers are unruly and rude. And god forbid if you try to connect with customer support. They are absolute illiterates who have no knowledge of anything and will disconnect the call mid conversation.
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Affordable and Efficient Rides

Affordable and Convenient: Rides cost less than half of OLA/Uber with minimal waiting times (max 5 minutes).

Private ride

Location is not detecting properly and it takes random location and deducts the higher price . Which we come to know only after providing Otp, where we can’t we cancel the booking and loss of money

Worst

One of the worst applications. No availability of vehicles when required.

Horrible support

Dont refund your money if you stopped using app due to not living in the same city anymore!!

Customer care is pathetic. Slow and no help at all. Hardly any autos available to even use this service.

Very useful and worth of charge

They charge very less for customers and provide employment for women with regular income, can avoid using regular and other transport apps which cost very high even for close distances
They need to expand towards all metro stations

Worst app

This app has a wallet where they ask us to add money and everytime I am trying to book a ride they say no active rides available it’s been happening from almost 6-8 week, if there are no rides available give me my money back tahts been added in the wallet, such cowards

Loading screen forever

App shows loading screen forever and not working, it used to work fine before.

Service not provided in my area

Even though the app claims to be available for Hyderabad, it says ‘no service’ when i searched the area I live in. I stay in Osman Nagar, Tellapur. This app is of no use to me, hence deleted my account.

Amazing app. (Bharat Bisht)

It is a really convenient app to book ride and we can also select 2 or 3 wheeler for our own definitely try it out it is so easy to use

Awesome Service & App

The best part about this service is that it’s eco friendly and sustainable. The service is great as it’s affordable to us. It has minimal waiting period and zero cancellation policy which makes it super convenient for us to travel. The app interface is good and easy to use. My experience with MetroRide India has been great overall.
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Siddham shah

The app is very nice as it uses electric 2 wheelers and 3 wheelers to get you to the nearest metro station . The app is working in every metro city .

Affordable

This app is easy to use and affordable (in budget), also don’t have any cancellation charges like other apps.

Metro Ride app is not working on iPhone 7s.

This app is not working on iPhone 7 which have iOS version as 15.0.7.
It stuck on the login page itself.

Convenient and cost effective

service is very good with a lesser waiting time and more affordable price. Also there is no cancellation charge like other apps ,which are added in your next ride by them in your next ride. This is environmental friendly and sustainable

Worst app

Don't use it in my phone it is not loading and i have complained to them about the same my money is stuck in there they are not even returning it nor fixing the app i hope this app gets removed from the store

Worst app for shuttle service

The driver asked me to cancel the prepaid ride and pay him for the ride.

Plus the money is still not refunded more than 6 working days.

App doesn’t open after recent update !

Hi, app isn’t moving ahead from first page with your logo drop ! My handset is iPhone6S, this is happening after I updated the app last week ! Please help. Thanks