MGM Rewards Reviews: Is It Legit?

Customer Experience

Positive experience20.4% of reviews
Neutral8.0% of reviews
Negative experience71.6% of reviews

~ Based on 275 written reviews from the US App Store.

What users say about MGM Rewards

Is MGM Rewards Safe?

MGM Rewards appears safe based on user ratings. AppsHunter Safety Score for MGM Rewards is 96/100.

This assessment is based on 263,730 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.2% of ratings point to a safe experience
1.6% of ratings suggest some concerns
2.2% of ratings point to a risky experience

~ Based on 263,706 App Store ratings for MGM Rewards.

Is MGM Rewards Legit?

MGM Rewards appears to be a legitimate app. AppsHunter Legitimacy Score for MGM Rewards is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

I hate this place

I just want to check in…. Have to stand in line literally for an hr because their machines do t take tap. Absolutely insane

Don’t use it to check in

I checked in 24 hours prior using the App, my colleagues who didn’t all got rooms right away while I am still waiting an hour past check in time. The App actually makes your check in experience worse.

Used to be a great app

Since the latest update, I can no longer sign in. Just get a generic error message…..

Easy, Seamless

I downloaded this right before my trip to Excalibur Las Vegas. Received text alerts when my room was ready, the app gave me my room number before I arrived and getting my room keys at the kiosk by scanning the in-app QR code was super easy and convenient. I enjoyed being able to buy tickets for attractions in app as well. Lots of information on resort amenities, dining options, reservations etc. truly flawless experience.
Show more

Update

For some reason, after the update of this app I can’t log in. Went to the website and can’t log in there either. Do better

Gives you a digital key but not room number

App is completely pointless for checking in without queuing at the front desk as it doesn’t show the room number! I spend ages putting my ID into the app and all for nothing.

Slow

This app is trash. Seeing a long splash screen every time I want to use my digital key is abrasive. Logouts constantly. When I open your access app, I want my room key instantly.

This app is indicative of the quality of your hotel, which is also trash.

Update- was ready to write the exact same review, turned out I got it right the first time.
Show more

Casino online

Promos ain’t very good or exciting always losers never win much of anything really

Digital key

The digital keys do not work for rooms, save yourself a headache and get an actual key

Do not spend your time nobady anser

Nobody answered you is noy saft

The Play

When the money comes in and the playing is happening. Mgm suits the occasion

Issues

The app wasn’t allowing me to book a room, just giving me an error. So I deleted it and redownloaded it and now it won’t even let me sign in?????

MGM APP

Does not work

Will no longer let me login

keep getting error

Comentario

Recientemente me hospedé junto con mi esposa en MGM, y nos gustó mucho por su ubicación, y en general todo

Clicking on my reservation is met with something went wrong. Please try again repeatedly.

As the title says, this has been going on for weeks with no fix in sight. I cannot get details on my reservation unless I go to trips and click under there. On the main page it just errors out and clicking try again does absolutely nothing to fix it.

“We’re sorry, something went wrong on our end. Please try again.”

Annoying.
Show more

App rarely works for check in

This app rarely works for mobile check in at Mandalay Bay. It shows mobile check in available initially. The actual check in never works, which asks to call the front desk.

All the information you need at your fingertips

It provide you with everything we need to know

This App Works Wonderfully

I am a frequent Vegas visitor and a member of all the loyalty programs across the strip.
MGM gives me room offers that include free play and resort credit, that is a big plus, and usually influences my decision to stay at their properties. Sometimes the offer of free play and resort credit cancel out the resort fees and it’s like a full comp with the chance to win more.
I like that I can “check in” 48 hours prior to arrival. This makes it so when I do arrive I have a good chance of being able to check in without waiting in line and make my own digital keys or use my phone as my key.
When I book a trip to one of their properties I get a challenge goal during that trip that boosts my tier level or reward credits, I’ve done that successfully several times.
Lastly, a benefit of this app shows me how my rewards points were accrued. I see the type of spend, and the points earned. No other loyalty program provides this data.
Show more

Logged in 3 different times

Still don’t have my key and will need to go to front desk