MicroCAT Powered by Via

MicroCAT Powered by Via

Transit for Albemarle County

304 ratings
4 reviews
Free

Details

  • Released
  • Updated
  • October 23, 2023
  • September 22, 2026

Features

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MicroCAT Powered by Via screenshot #2 for iPhone
MicroCAT Powered by Via screenshot #3 for iPhone
MicroCAT Powered by Via screenshot #4 for iPhone
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About

This app offers on-demand, shared rides within Albemarle County. Request a trip from your current location to your destination and be picked up by a low-emissions microtransit van. Track your ride in real-time and enjoy an affordable, sustainable way to travel.

✓On-demand ride requests
✓Real-time vehicle tracking
✓Shared rides for affordability
✓Low-emissions vehicles
✓Sustainable transportation option
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What's New in MicroCAT Powered by Via

4.30.0

September 22, 2026

Performance improvements and bug fixes

User reviews

Racially motivated experience

I am writing this review in hopes that this never happens to anyone else ever again. I booked a ride today on September 4, 2026. My riders name was Arthur B. The moment he pulled up. He rolled him down his window, he went on into a tangent about needing a booster seat for My five year year-old and also for My 8 1/2 year-old. I explained to him that I actually had both because my car is inoperable, but it was right next to his car He told me that the eight-year-old had to be 4 foot nine. At this point he was raising his voice at me in which I told him there was no need for him to yell in front of my children, because I was not yelling at him . Though he lowered his voice, he was looking at me, and my children up and down, as if he was looking for. Any reason not to Services us. I explained to him that I’ll just open my car door to get the booster seats. Before I could do that, he kept going on a tangent about what the law was which was not true at all . The way he spoke to me. It seems as if he hated me, even though I do not know this Man. And what he was speaking on Was not true. Some adults aren’t even 4 foot nine. He added that stipulation in there because he did not want us to get in his car. I asked for his Supervisor information in which he said he doesn’t have a Supervisor. So, while he was there, I looked up on the app, and seeing that there was a place to call to follow complaint. When I put it on speaker, waiting for someone to get a hold of me, he immediately rolled his windows up and drove away. He then lied on the system, and said that I was a no-show because he clearly did not want them to know about what took a place in regards to our ride .
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PLEASE FIRE HABIBIULLAH

he has made my riding experience horrible and for my friends as well! I have major anxiety and he was staring at me, I hate when my body shakes and he triggered that! I stated that he made me uncomfortable multiple times but he urged me to put on my seatbelt (the car was still in park and I had just got in the car with a tote bag in my lap). He was very passive aggressive stating that it doesn’t matter what I say because “he works there”. He got out of the MicroCAT to call support on me so I did the same. I handed the phone over once support asked to speak with him and he walked 7 feet away from me with my phone and refused to give it back when I demanded. I have been trying to report this man for 5 days now!
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Compliments

Very good service thank you micro cat

Great service

I am temporarily not driving so I really appreciate the service. Collin’s is a good driver with good customer attitude

Developer apps

FAQ

What is MicroCAT?

MicroCAT is a low-emissions microtransit service that provides on-demand rides for residents of Albemarle County. It operates by matching passengers heading in the same direction to share rides, offering a convenient and affordable transportation solution.

How do I book a ride with MicroCAT?

To reserve a ride, simply open the app, request a trip from your current location, enter your desired destination, and a MicroCAT van will pick you up. You can then track your reserved vehicle in real-time through the app.

Is MicroCAT free to use?

The app itself is free to download and use for booking rides. The service is affordable because it aggregates passengers into shared vehicles, bringing down individual costs. Specific pricing details would be available within the app during the booking process.

What are the benefits of using MicroCAT?

MicroCAT offers several benefits, including the convenience and comfort of a private ride, the efficiency and affordability of public transit, and a sustainable transportation option. By sharing rides, users help reduce congestion and CO2 emissions.

What areas does MicroCAT serve?

MicroCAT provides on-demand rides specifically for residents of Albemarle County. The service aims to offer a greener and cleaner transportation option within this community.