Billed on Day 6 of 7 Day trial
I was billed for the plan, even though I cancelled on Day 6 of the 7 Day free trial. I downloaded the app on the weekend, but didn’t start the trial until Monday. When I tried to cancel on Sunday, I had already been charged. I was able to get a refund with some hoops. I liked the app and the exercises were helpful. Some of them are 20 minutes and I wasn’t able to do them everyday. I would have kept a lower priced plan with shorter exercises but $22/month was more than I wanted to spend for a few days per week of content that I lose access to when I stop paying.
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Deceptive free trial
A few years ago, I had signed up to try this when it first came out. I had gotten emails about a free 7 day challenge and free trial. So I decided to have another look. There was no indication I was going to be charged outside of the free trial until the last part where it charged my credit card. I contacted their support and they said I am not eligible for a refund. Unfortunately the exercises are too advanced for me. They should provide a warning if they are going to charge you. Plenty of other apps will provide free trials after a certain amount of time.
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Changed My Life
Living in pain always seemed like it was a non-negotiable fact of life as I got older. I noticed it in my early to mid thirties..prime time. I’ve been at this for about 7 years and I don’t walk around with much pain anymore. But when I do, I use this app and am able to release the tensions associated with wherever the pain point is and move on with my life. I’d give this app 10 stars if I could.
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Mobility habit stuck
I’ve been telling myself I needed to incorporate mobility into my routine forever but just never got myself to commit to the habit. Between the daily hip spin up and daily mobility practices I have stuck with mobility for over 90+ days and finally have a habit I can see sticking with. Plus I feel so much better!
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Awesome app!
As a Personal Trainer and Fascia Stretch Therapist, I really value this app. It gives me easy access to tools that can immediately help my clients improve their mobility both in sessions with me AND at home with homework I can provide. It is also a game changer for me to work on my own mobility with my body as well. Amazing app and Kelly Starrett is the best!
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