Billed on Day 6 of 7 Day trial
I was billed for the plan, even though I cancelled on Day 6 of the 7 Day free trial. I downloaded the app on the weekend, but didn’t start the trial until Monday. When I tried to cancel on Sunday, I had already been charged. I was able to get a refund with some hoops. I liked the app and the exercises were helpful. Some of them are 20 minutes and I wasn’t able to do them everyday. I would have kept a lower priced plan with shorter exercises but $22/month was more than I wanted to spend for a few days per week of content that I lose access to when I stop paying.
Show more
Never received verification email
Could not get an account because I never received an email verification.
Deceptive free trial
A few years ago, I had signed up to try this when it first came out. I had gotten emails about a free 7 day challenge and free trial. So I decided to have another look. There was no indication I was going to be charged outside of the free trial until the last part where it charged my credit card. I contacted their support and they said I am not eligible for a refund. Unfortunately the exercises are too advanced for me. They should provide a warning if they are going to charge you. Plenty of other apps will provide free trials after a certain amount of time.
Show more
Changed My Life
Living in pain always seemed like it was a non-negotiable fact of life as I got older. I noticed it in my early to mid thirties..prime time. I’ve been at this for about 7 years and I don’t walk around with much pain anymore. But when I do, I use this app and am able to release the tensions associated with wherever the pain point is and move on with my life. I’d give this app 10 stars if I could.
Show more
Good content. Poor interface
Content is great but app is sometimes buggy
