POOR app/system😡
The favourite trip can be saved but cannot be used afterwards. What’s the point of saving the favourite?
Also the whole Mobility on-request system is a crap. I need ti wake up at 4am to book a ride for 6am. Is this customer service?
The MAP used by the driver is also horrible. The destination location is never correct.
I have to run 🥵to the “pickup” point which is not where I registered. This is not safe for the passenger.
Many times I also need to “hold the hand” of the driver to get to the exact location where I want to be dropped off.
Moreover, the route suggested by the map to the driver is NOT the shortest NOR the most efficient one. Please tell the drivers to use Google or Apple map instead.
Also the whole Mobility on-request system is a crap. I need ti wake up at 4am to book a ride for 6am. Is this customer service?
The MAP used by the driver is also horrible. The destination location is never correct.
I have to run 🥵to the “pickup” point which is not where I registered. This is not safe for the passenger.
Many times I also need to “hold the hand” of the driver to get to the exact location where I want to be dropped off.
Moreover, the route suggested by the map to the driver is NOT the shortest NOR the most efficient one. Please tell the drivers to use Google or Apple map instead.
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Unable to book a trip
The app keeps bouncing when I click “Book New Journey “
Good app
This app works perfectly now, the bad reviews are probably from earlier.
York Region Transit is the Biggest Joke!
I’ve been using this app for a bit, half the time I gives me “no drivers are available” yet I watch a bus pick someone up right next to me, and drive down the EXACT SAME ROAD I’m heading.
USLESS
I was able to make my account, but when I go to book a ride THE APP CRASHES!
